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Team members are responsible for providing quality customer service as well as activation and technical support. Transform into the best customer support advocate in the business, engaging with a diverse consumer base to provide solutions for customer needs and technical issues.
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Your mission is to be one of the best customer support advocates in the industry. The Wireless Customer Service Representative role is part of a team that is based out of our cutting edge Bluefield facility and will be amongst the first to experience our latest state-of-the-art wireless technology.
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As part of this, the Customer Support Manager will need to have a sound understanding of brokerage operations and requirements. The Customer Support Manager will report directly to the COO and play a key role in customer retention and business expansion.
$125,000 a yearFull-timeExpandApply NowActive JobUpdated 20 days ago - UpvoteDownvoteShare Job
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This team focuses on resolving customer issues, preventing future problems, and promoting our services, while listening, connecting and caring for the customer through voice and chat interactions.
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Ability to multitask and effectively problem solve; speaking with customers while logging information, following different processes, and navigating customer tools. Identify opportunities and provide feedback by assessing call trends and/or diagnostic improvements to provide a higher level of customer service, performance and efficiency.
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The Customer Support Administrator will be instrumental in customer retention by addressing concerns and ticketing issues. Reporting to Director of Operations on our Managed Services team, you will manage customer concerns to maintain positive customer relationships with the client organization.
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Perform IT Customer Support duties as required and provide backup to all positions as needed (Service One customer support techs and IT Support Manager). HDI Support Center Manager Certification HDI Knowledge Management foundations ITIL Foundations Certification Environmental Factors and Physical Requirements Ability to travel, possibly overnight, to any customer area, which could be any Perdue facility or to a remote site for disaster recovery, industry conferences, or training.
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As a federal government contractor, BWX Technologies, Inc. and any subsidiaries, affiliates and related entities (“BWXT” or the “Company”) complies with all federal, state, and local laws and customer requirements regarding health and safety protocols.
$99,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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The Regional Support Specialist (RSS) provides critical administrative, operational and customer service support to our Coldwell Banker Real Estate branch offices, leaders and agents.
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The RSS team will work together, spending time each week across a group of offices, providing support in a variety of ways including, but not limited to, processing agent transactions, acting as a liaison with our different departments and business partners, general office administration and customer service.
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This position requires strong customer service skills, a technical background, and 3+ years managing technical support teams. Scaled Omni-Channel Support Teams globally for a $200M+ Business with AI, Answer Bots etc.
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Technical Expertise: Access and update customer information using Sonar CRM. Use additional platforms like Rancid Tacacs Radius LibreMS GenieACS Ruckus SmartZone Controller and Unifi for comprehensive support.
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As a Storage Customer Service Representative, you will work as part of a support team to be the face of U-Haul Company’s exceptional service. U-Haul is in search of friendly, motivated people for the position of Storage Customer Service Representative.
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Storage Customer Service Representative Minimum Qualifications:Driver’s license and the ability to maintain a clean driving recordExcellent communication skillsAvailable to work on weekends and holidaysWork Environment:The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts, machines, fumes or irritating chemicals.
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Champion your customer’s requests by collaborating with the Customer, their delivery team and various OneStream departments (Customer Support, Cloud, Technical SME’s, Product Mgmt. etc.
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customer support jobs Company: Soliant in OR, Nebraska
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