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Outstanding client service skills with the ability to handle approximately 40 - 60 inbound calls per day while demonstrating empathy and problem-solving skills. As a Client Banking Service Professional, you are at the forefront of the client experience, delivering outstanding service to the clients of Charles Schwab Bank. You will provide subject matter expertise on the following banking products and services: deposit accounts, online account management and bill pay, money movement, mobile banking, and debit cards.
Full-timeExpandApply NowActive JobUpdated 19 days ago - UpvoteDownvoteShare Job
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Effectively and efficiently uses established procedures, tools, equipment, and technologies to complete transactions related to inbound and outbound processes with a distribution center. PIE equipment could include Crown, Pacer, Reach Truck, Order Picker, Barrett and Turret Truck.
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Handle inbound and outbound contacts in a courteous, timely, and professional manner. MCI assists companies with business process outsourcing, staff augmentation, call center services , customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
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Drive to learn from a dedicated team manager focused on helping you reach clear performance objectives by providing leadership support and on-the-job learning. Active listening skills along with the ability to engage in open-ended dialogue to gain a thorough understanding of the client’s financial needs.
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You’ll engage with, and be an advocate for, clients when answering inbound calls, taking ownership, and tackling complex issues to offer the best possible solution. Active FINRA Series 7 & 63 Licenses.
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