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Knowledge of contact center skills, including ACD, IVR, NLP, automated dialers, queuing, skilling, VoIP, DID, TFN, DNIS, call recording and screen recording, quality, ACD Email, Web Messaging and SMS.
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Cisco network equipment; Cisco VoiP phone systems; exposure to wireless environments essential. Exposure to Meditech Expanse, eClinical, and PointClickCare EMR systems, or any healthcare application a plus.
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Cisco Unified Communications (UC) for VOIP, Video Conferencing and WebEx. Expert knowledge of Microsoft Active Directory, Group Policy, Exchange, VMware, Windows Server system, RDS, AD Domain services CLI tools, PowerShell, EMC Storage, and Cisco Networking.
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Knowledge of voice, video, data, and wireless network technologies (e.g., LAN/WAN, Wireless, VoIP, Physical security, Video conferencing). Resolving work orders for Network and VOIP issues.
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Work with team to perform to ensure security of all VoIP devices and servers, service quality, redundancy of voice paths and service optimization. Experience troubleshooting carrier interconnection and VoIP related issues.
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Dedicated and separate analog landline phone (no VOIP - voice over internet protocol) for training and production calls. In the event there is no American Express-approved provider in your area, but there is a provider that can offers the appropriate cable or DSL connections, American Express would also make available a one-time reimbursement of up to $100 for any set up fees you incur with your provider.
ExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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Telecommunications experience with an emphasis on Mitel VoIP systems. Telecommunications experience with an emphasis on Mitel VoIP systems. Basic/fundamental knowledge of networking, Wi-Fi, and structured cabling (e.g., Cat 5e/6a.
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Independently conceptualize and craft intricate network solutions, encompassing WAN, remote access, VoIP, and security services. Take on project responsibilities during the pre-sales phase, with a primary focus on capturing and assessing customer requirements.
ExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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Advanced knowledge of VOIP and LAN protocols including DHCP, DNS, WINS. Proficiency in backup integrity and recovery coordination along with disaster preparedness planning. Specific compensation is determined through interviews and a review of relevant education, experience, training, skills, geographic location and alignment with market data.
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Experience in an operations environment in telecommunications, VoIP, satellite, routers, networking equipment and/or cabling. Experience in an operations environment in telecommunications, VoIP, satellite, routers, networking equipment and/or cabling.
Full-timeExpandApply NowActive JobUpdated 21 days ago - UpvoteDownvoteShare Job
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Install, configure, and troubleshoot desktops, laptops, and peripherals, including VoIP phones, network printers, and copiers. CompTIA A+ certification or CompTIA Network+ certification is a plus.
ExpandApply NowActive JobUpdated 3 days ago - UpvoteDownvoteShare Job
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Must have a good technical understanding of VoIP, DNS, VPN, TCP /IP, and DHCP. NOC Technicians handle systems monitoring, alert triage, client requests and escalate issues to higher-level resources as necessary.
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A picture of workspace and verification of dedicated landline/voip with no features is required. A dedicated landline/Voip telephone with no features (i.e. no call waiting) We provide all Korean Interpreters with 3 weeks of remote/online training with a dedicated Trainer.
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Phone reception (Common VoIP: Nextiva, Bria, Dialpad) Must have a wired connection - DSL or Fiber. We provide free training at no cost to you. Phone reception (Common VoIP: Nextiva, Bria, Dialpad.
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Understanding of design and installation of telecommunications systems such as Fibre Optic and Copper cabling backbone and distribution, SDH/PDH, MPLS, LAN/WAN and Wi-Fi network architecture, TETRA/GSM-R/LTE/FRMCS, Security System (CCTV & ACS), Telephony/VoIP systems, Fire Alarm system etc.
ExpandApply NowActive JobUpdated 7 days ago
voip job in Ridgeland, MS
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