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Persons with Experience in the following areas should apply: Account Management, Agency Management, Brand Management, Campaign Management, Channel Management, Client Management, Consumer Relationship Management, Customer Relationship Management, Account Sales, Consumer Product Sales, Sales, Consumer Sales, Sales Customer Service, Marketing, Brand Marketing, Marketing Associate, Direct Marketing, Marketing Representative, Market Research, Brand Awareness.
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Lead the account management activities of a portfolio of accounts to support the development of CX plans that prioritize client needs, account team goals and drive client demand, focused on tailored and measurable account-based impact as well as client experience initiatives such as client events, collateral, share forums, digital and social programs, among others.
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Build a network of relationships within accounts in order to gain insight into system, customer and patient unmet needs, including clinical stakeholders and administrators, and diligently captures information on customer interactions using the Customer Relationship Management (CRM) database, including point of contact (POC) information, sales call activities, market intelligence, funnel development and other data points.
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Work with the Account Management team to monitor and manage the client renewal process and audit renewals upon completion. Provide administrative support to Account Management team and assist in special projects.
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Provide value-added services including technical support, Product Development and Relationship Management. These targeted companies may, or may not, have an established relationship with Commerce Bank. Youll do everything from prospecting to negotiating the deal, as well as employ problem solving, relationship management and negotiation skills, while leveraging effective closing techniques to meet or exceed assigned sales goals.
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Assist managers with client proposals, including relationship management, proposal writing, program costing/budgeting, and client sponsorship events. - Support the National Sales Director with logistics for sales site inspections and key account familiarization trips.
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You will lead all business needs related to the management of Comcasts new partnership opportunities, including evaluating opportunities, negotiating new opportunities, relationship management, and partnership activation and execution.
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As the sales leader, you will use your foundation of sales and relationship building skills experiences combined with TATs proactive account process to establish and accelerate strategic relationships within the leading airlines and aircraft leasing companies management and senior decision makers.
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Strong sales acumen and proficiency in customer relationship management. Utilize our CRM and System Admin tools to assist customers with enrollment, upgrades, downgrades, and other account-related requests.
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Customer Relationship development – Cultivate client level relationships from business development through successful onboarding and transition to the Account Management team. The Specialist will act as the liaison between Business Development, Account Management, Field Support, Avendra suppliers and customer contacts.
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Experience in both ongoing account management and pre-sales is ideal. The Client Solutions Manager is responsible for the end-to-end management and oversight of the customer account, from customer onboarding to implementation and ongoing operations.
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Document sales activity with prospective clients using the company’s Client Relationship Management (CRM), currently Salesforce.com, software; manage sales opportunities, activities, and sales pipeline.
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Ensure customer satisfaction; promote communication and coordination between operations and customer service to deliver exceptional service to clients; handle disputes and conflicts and troubleshoot with clients (when requested); support contract and relationship management; support collection of invoiced revenue form customers; complete monthly Revenue and Receivable Report.
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Excellent communication and client management skills. Solid Project Management skills. The Customer Implementation Specialist is responsible for successful enrollment and concurrent implementation of assigned new customers, effectively monitoring onboarding milestones, troubleshooting issues, and coordinating internal and external efforts to ensure new customers receive timely training, engage with suppliers and successfully ramp up purchasing through Avendra’s programs.
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Prior experience with demand generation and relationship management. Provide thorough handoffs to the account management team for all new clients. Working knowledge of other tech systems (call intelligence, prospect engagement platforms, contract management systems, etc.
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account management relationship jobs in Elkridge, MD
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