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Example of Job Duties: Under the direction of the Director of Library Services, the Reference Librarian is responsible for a broad range of professional responsibilities of librarianship through effective performance in these essential duties: Public and Reference Services: Answer reference inquiries in a variety of formats, including in-person, email, phone, and on-line chat.
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Train National Voter Assistance Hotline Operators on Slack, Hotline Tech, and LBJ. Technical support and developmentProvide prompt and efficient technical support for Voter Protection DirectorsMaintain, and enhance the DNC’s National Voter Assistance Hotline and Text Line tech, including maintaining SMS, web, and social media chat flows, call flows, and more.
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We are seeking an entry-level Online Chat Agent to join our customer support team. As an Online Chat Agent, you will be responsible for providing exceptional customer service through live chat, answering customer inquiries, and resolving issues in a timely and professional manner.
$48 an hourFull-timeRemoteExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Delivering excellent customer service and quick resolution of technical issues for customer via chat, email, and deskside support. HOW A SERVICE DESK / HELP DESK ANALYST WILL MAKE AN IMPACT: Providing program support as a Tier 1.5 Service Desk Technician.
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You will be a key contributor in resolving technical challenges within Linux and Windows environments through various channels, including phone, email, chat, and ticketing systems (JIRA/Confluence.
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Assisting and supporting end-users with technical issues and questions related to software systems and applications to include but not limited to, MS Operating Systems, Microsoft Office 365 and specialized DoS applications via multiple support channels including phone, email, chat sessions, web forms, and other communication methods available.
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It supports users through multiple, integrated modalities which include a website with an online social network, dynamically tailored text messaging fully integrated with the website, email, synchronous live chat digital coaching, and pharmacotherapy decision support and delivery.
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The Senior Manager will oversee a team of global technical Support Engineers who interface directly with our Enterprise (Commercial, Government, K12) customers via live chat, ticket system, and telephone to assist them with technical support issues or inquiries.
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Live chat with a Morley Talent Acquisition (TA) Specialist (careers. Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma) Teladoc: Free online access to doctors 24/7.
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Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience.
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Application of Natural Language Processing and Conversation Design principles used in successful creation of customer-facing voice/chat experiences. UX research and testing background, interviewing end users.
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Collaborating with clients over chat/inbound/outbound calls to resolve complex and non-complex issues promptly and effectively. We are seeking a highly skilled Investor Services Representative with expertise in our multi-channel contact center operations.
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Conduct tax interviews with clients and support do it yourself online tax clients through virtual tools (i.e., video conferencing, phone, chat, email) Inspire confidence in our clients with your ability to communicate complex tax situations concisely via phone, email and chat.
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The Service Desk Analyst will provide IT support via phone, email, and chat; our team is comprised of dynamic, passionate people with a focus customer service while providing IT support to diagnose, troubleshoot and resolve IT issues on 1st contact.
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Lead the implementation of an omni-channel automation strategy that integrates multiple communication platforms (email, chat, phone, social media) into a unified help desk solution, improving customer experience and service efficiency.
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chat job in College Park, MD
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