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As the Help Desk/End User Support Manager is responsible for overseeing the operation of the help desk team, ensuring timely resolution of technical issues, and implementing strategies to improve end-user satisfaction and efficiency in IT support services.
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Work closely with business unit personnel to ensure service and technical support is achieved in a quick and efficient manner. Partner with the BU Commercial and Residential Business Directors on all Technical Service and Support issues.
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This will require the candidate to work collaboratively with program development and program execution staff to fully leverage the Aerospace Corporation's technical capabilities in relevant areas to best support the NNSA.
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You'll perform Windows Server administration, installation, configuration, and upgrading of OpenText ECM and BPM systems, and OpenText ECM and BPM platform administration support, including web hosting, IIS support, Tomcat and TomEE, domain service account maintenance, certificate maintenance, and technical security vulnerability remediation.
$137,000 a yearFull-timeExpandApply NowActive JobUpdated 23 days ago - UpvoteDownvoteShare Job
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This role requires excellent customer service skills, with a focus on diagnosing and resolving support requests in a timely and professional manner. The IT Support Analyst will provide first and second line technical support to ~1300 staff and ~28 global offices.
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Actively work with other departments including manufacturing and logistics to ensure customer service needs are met. The Technical Sales Representative (TSR) reports to the District Manager and coordinates sales activities within the territory, creating added value for the customer with a clear focus on increasing market share, profitability and customer satisfaction.
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Position:Monitoring, Evaluation and Learning Manager – Integrated Land and Resource Governance II Location: Washington, DC Metro Area Position Status: Proposal, Full-time, Regular About DAI DAI works at the cutting edge of international development, combining technical excellence, professional project management, and exceptional customer service to solve the most complex development problems.
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Technical Skills:CompTIA A+ certification for technical support. Role: Service Desk Technician L2Client : DC governmentLocation : Washington, D.C. (Hybrid )Job Description :Duties & Responsibilities:Respond to service requests and service incidents reported by OCFO staff via phone, email, or web portal.
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The Planner III or IV will primarily support the work of multiple National Capital Region (NCR) public safety committees, including, but not limited to, health/medical emergency planning, fire/rescue executives and chiefs, fire health/safety, fire intelligence, fire training, electric vehicles/energy storage, passenger rail safety, technical rescue, and public safety communications.
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The Cloud Applications Full-Stack AWS Developer will work closely with clients, digital leaders, solutions architects and technical/ functional leads across Guidehouse digital teams and market segments to support client projects and provide solutions for growth efforts and capabilities build out.
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AFF works across a broad coalition of conservation partners, corporations, and policymakers to equip family forest owners with financial and technical support to implement sustainable forest management practices on their lands and activate their forests as a critical tool in the fight against climate change.
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Job DescriptionManagement and Engineering Technologies International, Inc. (METI), in support of the U.S. Forest Service (USFS) Office of International Programs, may require the services of a Community Forestry and Natural Resource Management Specialist to provide technical support in designing and implementing project activities related to the sustainable management and conservation of forest ecosystems in the Democratic Republic of Congo (DRC.
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BryceTech is looking for an experienced CBRN Policy Analyst to support the DHS FEMA, Office of Response and Recovery, CBRN program, supporting the Office of Emerging Threats Professional and Technical Services Contract.
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Proven experience in data center operations, system administration, database management, help desk operations, network design, project management, and technical support. Attends customer meetings and serves as primary client liaison for technical based solutions.
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Marine Systems Technical Advisor candidate sought to provide full-time on-site support to DARPA's Biological Technology Office (BTO). In addition to possessing the requisite subject matter expertise, the successful candidate must be able to: (i) work independently on multiple tasks, (ii) provide technical and managerial support by actively representing the program manager in large, multi-performer programs, and (iii) engage with relevant communities includingstakeholders and transition partners.
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technical support customer service jobs Title: logistics associate in Bethesda, MD
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