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This role takes lead on the end-to-end design and delivery of IT Help Desk support services to maintain defined service levels and uphold customer expectations for quality.
$100,000 - $120,000Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Keywords: Security+, Help Desk, Desktop support, Analyst, VPN, Citrix, VMware, virtual desktops, virtual private networks, Linux, TS/SCi, secret, top secret, DHS Suitability, Windows, Unix, MacOS, Tickets, ticketing, remedy, ServiceNow, er requests via email, walk-ins, phone calls, or other communication means promptly.
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Technical Skills: Proficiency in ITSM tools (e.g., ServiceNow, BMC Remedy), help desk solutions, UAM solutions, and IT support software. We are seeking a highly skilled and experienced Manager to lead our team in providing end-user support services, IT Service Management (ITSM) support, help desk, and User Access Management (UAM) support for a U.S. federal agency.
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Service Desk: Provide help desk technical support; user onboarding/offboarding. Job Summary: The Head of Technology has a key role and is primarily responsible for overseeing both the technical and managerial aspects of the Bank's I.T. Department for the Washington, DC Office.
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This position performs a variety of Help desk & Application technical support duties using Agile & DevSecOps best practices. The Application Support Specialist will be responsible for working on site with the customer and assist with technical support for the Air Force manpower suite of web enabled database applications in the Pentagon enterprise environment.
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Help Desk Management, Information Technology (IT) Support, ServiceNow IT Service Management. Is responsible for managing daily operations of the RPC Help Desk, guaranteeing timely and effective customer service.
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GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support to our prestigious clientele at the highest levels of the federal government in the heart of our nation's capital.
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The Special Education Help Desk Analyst must have excellent customer service skills. The Special Education Help Desk Analyst is responsible for providing support to client employees and external customers on various data systems, including PowerSchool.
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The Service Desk Technician Level 2 provides technical support for customers who experience computer and software issues in the areas of standard Windows desktop applications as well as applications developed by the OCFO and its vendors.
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Extensive training and support to help you become a Registered Behavior Technician (RBT) ABA therapists work under the direct supervision of a Board Certified Behavior Analyst (BCBA) to implement individualized treatment plans.
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Defense Trade Analyst I Experience, Education, Skills, Abilities requested: Bachelor’s Degree Required Experience with AECA and ITAR regulatory Strong customer-service focused skills.
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As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment.
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IT Help Desk ManagerLocation: Onsite (Limited Remote Flexibility)We're on the lookout for a dedicated IT Help Desk Manager to join our team. This position offers both hands-on technical leadership and managerial responsibilities, driving the efficient delivery of IT support services.
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U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. Drive a forklift (certification offered through U-Haul upon employment) Fill propane (certification offered through U-Haul upon employment.
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This role requires a Security Compliance Analyst to provide ISSO and A&A support services resulting in system ATOs and continuous monitoring. Capgemini Government Solutions (CGS) LLC is seeking a highly motivated Senior Security Compliance Analyst/ISSO to join our team in the Washington, D.C. metro to support our government clients.
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technical support customer service help desk analyst jobs in Bethesda, MD
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