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The Customer Service Representative is the face of the Campus Service Center where the Harvard Community receives customer support obtaining services and assistance from Campus Services business lines: Parking Services, ID Card Services, Notary Services, CommuterChoice and HU Housing.
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Lead Integrated Customer Plan (ICP) and Annual Operating Plan (AOP) for CD&I, and provide commercial team with comprehensive performance, target audience, and market insights to support strategy & resource investment.
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The Health Science Advisor will report directly to the respective Ecosystem Lead, coordinating with cross-functional colleagues in Medical (CSSs), Market Access (HSAMs), and Patient Support (PELs) under appropriate guardrails.
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The Global Safety and Support (GSS) Program Management Office (PMO) is actively seeking an individual for a detail-oriented, experienced, and professional Technical Program Manager. About the teamThe GSS PMO is a global team that owns the supportability readiness for all NPIs as well as Global Safety and Support business operations and strategy, operational excellence, and cross-functional program management.
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In-depth classes include: - Banking & Customer Success - Helpdesk/Desktop Support - Investment Operations - Business Fundamentals Get the skills and opportunity you need to launch your professional career.
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Job Responsibilities Develop and execute customer marketing strategy to support customer account executive sales initiatives and our customer success teams to hit pipeline creation and revenue goals.
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In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the checkout experience and grocery delivery & pickup at your assigned store.
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We are now looking to strengthen our Customer Support Team with a skilled and motivated person who can provide top notch support to our growing portfolio of USA Clients. You have experience in areas such as technical support, customer service, or other customer-support related work.
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The CVM will be accountable to customer retention and loyalty and will also serve as an escalation point when needed to facilitate the resolution of issues, connecting customers with the right resources for assistance and working with our technical support and services teams to provide the appropriate business and technical context to ensure resolution.
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Is seeking Customer Care Specialist's to support the Customer Care contact center by providing immediate support to answer customer inquiries, troubleshoot application access, and network with internal and external move partners to resolve concerns.
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To support the evolution of the AWS customer experience and/or Customer Solutions Manager discipline, you might also package best practice learnings into a reusable asset for internal re-use.
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Experience: 2+ years of experience in customer support, preferably within the tech or web development industry. Customer Support Specialist Job Brief: As a Customer Support Specialist, you will be the primary inbound point of contact for our clients, ensuring they receive exceptional service and support.
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As a Sr. Data Scientist, you will be working on both structured and unstructured data to build ML applications to support various healthcare-related business use cases that will improve our health system.
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Our growing team is looking for a Photonics Customer Support Engineer. Photonics Customer Support Engineer. The person in this role will be responsible for managing the end-to-end customer journey including being the primary point of contact, managing the flow of information, troubleshooting, and product specs, as well as providing technical support and conducting quality tests.
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Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development.
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support job Title: customer in Wakefield, MA
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