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You will be responsible for answering customer inquiries, resolving issues, and providing guidance on how they can optimize the Constant Contact digital marketing product suite to support their small business or non-profit.
$16 - $21Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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So, whether you’re a software engineer, marketing manager, customer care pro, or product specialist, you belong here, where you will have the opportunity to grow and develop your career.
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SUMMARY OF POSITION The Customer Relations Specialist manages customer jobs from order approval to finished product, including all front office and production aspects. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Assists in estimating for customers Creates and approves job tickets for the shop floor Manages trouble-shooting of emergency orders for customers Enters Customer Orders in ERP system (Microsoft PrintVis) Utilizes Salesforce to manage communications with sales team, customers and management Follows up on all customer transactions and timelines Provides timely and accurate information to incoming customer order status and product knowledge requests.
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In this role, you will partner with the Director of Customer Success and Onboarding Specialist to develop, execute, and support exceptional client experiences with the product.
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It involves collaboration with the Brand Marketing Manager, Sr. Product Marketing Manager, Sales, Partner Success (PSM), Customer Support, Operations and Business Insights teams and reports to the Director of Marketing.
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The Customer Service Specialist is responsible for providing excellent customer experiences by creating an exceptional shopping experience for our customers through their eagerness to help, in-depth product knowledge, high brand and execution standards, and efficient execution of Front-End operations.
Part-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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Execute successful product demonstrations, customer training, seminars, workshops, and promotional activities with support from Field Marketing and Field Application Scientist teams.
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Collaborate cross-functionally with product, sales, and operations teams to drive cohesive and impactful campaigns and support sales enablement activities. As the Senior Marketing Operations Specialist, you'll be part of a dynamic team utilizing the Marketing Tech stack to lead product marketing initiatives and go-to-market strategy.
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You'll be the Marketo SME for the team, which includes managing current campaigns, program & campaign planning, customer journeys, and other related initiatives. Drive strategic alignment as the Marketing Technology/Marketo SME, ensuring tools and systems are optimized to support growth and scalability.
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Support strategic event execution at commercial events, e.g., GE Vernova ‘Days’ and hosted customer events in key cities. Support the creation and distribution of external communications, including accelerator press releases that connect the businesses and demonstrate the enterprise-wide strategy.
$131,500 a yearFull-timeExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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Use Thermo Fisher Scientific's or customer's inventory/order management systems to perform activities such as on-site program replenishments, receiving, put-away, stock rotation, cycle counts, order entry, expediting, customer service call resolution, product returns, and backorder processing.
Full-timeExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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Provide subject matter expert (SME) support to the Analysis Unit within the Information Management Section for Geographic Information System (GIS) product development information to support OHSEPR ERT leadership in the decision-making processes for the mission.
Full-timeExpandApply NowActive JobUpdated 16 days ago - UpvoteDownvoteShare Job
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This includes collaborating with multiple internal teams such as Onboarding, Support, Customer Success Managers, Sales, and Product Development to create a streamlined and cohesive approach that allows customers to successfully onboard in a timely manner.
$66,000 a yearFull-timeExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
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2+ years experience with installation, performance maintenance, troubleshooting, support and/or end user utilization of scientific instrumentation, preference for previous TA Instruments product suite (DSC, TGA, SDT, TMA, and DMA.
Full-timeExpandApply NowActive JobUpdated 22 days ago - UpvoteDownvoteShare Job
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You will lead the coordination with various Team members in regional locations, the product specialist team, the customer retention team, the customer success team, and the solutions and consulting team.
$145,000 a yearFull-timeExpandApply NowActive JobUpdated 21 days ago
customer specialist product support jobs in Newton, MA
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