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Partner with product marketing and customer operations to develop a strategic cadence of customer-focused communications and a lifecycle campaign to drive adoption, engagement, and overall KPIs. Customer Marketing Campaigns: Lead and manage customer engagement and communication programs in partnership with Events and Demand Generation teams, such as in-person/virtual events, workshops, annual conferences, awards programs, onboarding, and ongoing nurture campaigns.
$150,000 a yearFull-timeRemoteExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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Expand Show Other Jobs Job Saved Save Job Digital Health Customer Service Representative II Boston Children's Hospital Details. Assisting with training of new and existing Digital Health Customer Service Representative I(s) on the Digital Health technologies, functionality, policies and processes, as well as on all department processes.
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Digital content and the customer experience it fuels are, together, a vital expression of a brand’s voice and purpose. Works in a highly client-facing role to lead the end-to-end delivery lifecycle of complex, global and large-scale Service technology solutions for customer channel solutions & CCaaS solutions.
$338,300 a yearFull-timeExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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Banking & Customer Success. If you receive an internship, it may be at Harvard University, Wayfair, Salesforce, or Wellington Management among other leading organizations in the Greater Boston area.
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ResponsibilitiesRacks and stacks customer equipmentReads installation plans (Visio Drawings / Spreadsheets) and implements installation accordinglyInstalls circuits requiring advanced fiber terminationsYou prioritize work from the Oracle queue and ensures alignment to all commit timesTroubleshoots switched / multiplexed / media converted circuits; raises to, and works with networking group, as needed.
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Learn more here from one of our founders, Melina Fan. In joining our team as an “Addgenie”, you will work with multidisciplinary internal teams to help fulfill this mission, including scientists, software engineers and product developers, renowned customer support teams, marketing gurus, and business development professionals.
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As a core member of our Implementation team, the Customer Onboarding Manager will set the groundwork for successful platform adoption by deeply understanding the customer requirements from the product set and helping them with implementation and platform setup.
$85,000 a yearFull-timeExpandApply NowActive JobUpdated 23 days ago - UpvoteDownvoteShare Job
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As a Customer Success Manager, you have a strong background in advising and guiding clients in using cloud-based technology platforms. What you bring: 5+ years in a customer-facing role, ideally Support, Customer Success, Business Development, or Account Management.
Full-timeExpandApply NowActive JobUpdated 10 days ago - UpvoteDownvoteShare Job
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Experience in Customer Support via phone, email and chat. Strong leadership team from Kayak, Amazon, Wayfair, Facebook, Microsoft, Allstate, GEICO, Liberty Mutual, Zillow. Insurify is one of the America's fastest-growing MIT FinTech startups and has been recognized as one of Inc. 5,000's fastest-growing private companies in America of 2023, 2022 and 2021, Forbes Fintech 50 List for 2023, 22, 21, Forbes Next Billion Dollar Startups of 2022 global and Top 100 InsurTech company.
$44,000 a yearFull-timeExpandApply NowActive JobUpdated 2 months ago - UpvoteDownvoteShare Job
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As we grow our initiatives, the Solar Energy Customer Service Agent will also have numerous opportunities for professional development through their leadership, dedication, and hard work. Prior experience or knowledge in Account Management, Sales, Solar Energy, or Customer Support.
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This customer service focused team member is knowledgeable in all areas of the Store’s business, including print, signs & graphics, and shipping. Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services.
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SummaryOur team leverages advanced Data Science (DS), augmented intelligence (AI) and machine learning (ML) to help better predict our customers’ health outcomes, advance affordability, quality and accessibility of healthcare.
$202,400 a yearFull-timeWork from homeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Collaborate with cross-functional teams including demand planning, R&D, project management, customer service, bakery operations to pursue ideas, projects and opportunities that have the biggest sales and margin potential for specific Large National Accounts.
$135,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Cambridge, MA, United States Full Time Were looking for an Customer Service Advisor to join our Home office team in Cambridge for an immediate start. Our Customer Service team coordinates enrollments between our agents abroad and operations staff in schools to ensure that all the details relating to a students studies are expertly taken care of.
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Lead strategy, planning, development, release, and operations of institution-wide applications and data integration services.
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Title: customer Company: Flex in Cambridge, MA
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