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Under the direction of the Senior Manager of IT Operations, the IT/Facilities Coordinator is a hybrid role comprised of Boston Office coordinator, and tier 1 help desk support for our US and international staff.
ExpandApply NowActive JobUpdated 8 days ago - UpvoteDownvoteShare Job
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Minimum of three (3) years experience in providing Tier 1 and 2 help desk support assisting non-IT users for applications. The Mid-Level Help Desk Support will support all aspects of customer support for the assigned application(s.
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This position works under the direct supervisor of the Help Desk Manager and resolves technical desktop issues both independently and working with other IT resources. Works with other members of the help desk and system administration staff to resolve problems from end users.
ExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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IT Service Desk Technical Specialists will assist users and colleagues in a courteous and professional manner to resolve all supported software, hardware, telecommunications, system, LAN, WAN, and Process/Procedure related problems and questions.
Work from homeExpandUpdated 3 days ago - UpvoteDownvoteShare Job
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The IT Help Desk Technician is responsible for a combination of remote support as well as occasional travel for on-site support. We are looking for an energetic and dynamic IT professional to join our IT department in the role of Help Desk Technician.
Full-timeExpandApply NowActive JobUpdated 18 days ago - UpvoteDownvoteShare Job
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Help Desk/Desktop Support Technician - Boston, MA hours per day Monday-Friday – hours per week. Apply existing and assist with development and documentation of IT policy and procedure, specifically those associated with Service Desk Process & Procedure Manage and monitor internal assets to ensure accurate inventory records in our Asset Management System Maintain conference room audio/visual system and related equipment.
ExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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The IT Analyst works on the corporate technical Help Desk team and focuses on resolving easy to medium break/fix issues. · Assist users at the Help Desk walk-up window at the Boston HQ.
ExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
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It is globally recognized for its contributions toscience, engineering, technology, and interdisciplinary research. This includes desk services during regular weekdayoperating hours, covering staff breaks and meals, and filling in for weeklydesk staff to manage vacations, sick leave, and emergenciesReport directly to the HRSoperations manager, desk servicesQualifications:A high school diploma or itsequivalent is requiredExcellent organizational andgreat communication skillsComfortable using the MicrosoftOffice Suite and open to learn a new systemVisit our website to learn more about our openings.
Full-timeExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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Technical Support International (TSI), founded in 1989 and based in Foxboro, MA, is a provider of IT and Cyber Security Services for small and medium sized businesses throughout New England. TSI’s expertise is providing managed network and security services, remote and onsite IT support, and project management to our clients.
RemoteExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
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Job Summary: As the Help Desk Manager, you will be responsible for leading the IT support team to provide excellent customer service and resolve end user technical issues. Hands-on experience with help desk software (Freshservice knowledge is a plus, but not required.
ExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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Manage and administer client's IT infrastructure, including but not limited to Microsoft 365, Windows Server, Active Directory, networking, cloud platforms (Azure, AWS), service desk, and cybersecurity programs.
ExpandApply NowActive JobUpdated 8 days ago - UpvoteDownvoteShare Job
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Work with Major Incident Management team, Customer Engagement Manager and Vendors to help bring resolution to incidents and ensure communication to stakeholders both business and IT. Work with internal cross-functional IT teams (Telecom, Network, Security, Desktop, Service Desk etc.
Full-timeExpandApply NowActive JobUpdated 23 days ago - UpvoteDownvoteShare Job
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Qualifications: You're a tech enthusiast with a minimum of 2 years of experience in an IT help desk or technical support role (bonus points if you've worked in a Managed Service Provider environment.
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The Lab Systems Support co-op will work with Wave IT Technical Specialist to learn about lab systems that are operated at Wave. The co-op will leverage the help desk system to organize support requests, troubleshoot, and resolve any technical issues with lab computers.
Full-timeExpandApply NowActive JobUpdated 18 days ago - UpvoteDownvoteShare Job
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Be the primary point of contact for all IT Help Desk support requests remotely and on-site. At least 5 years of experience in IT Management, compliance, risk management, or a related role.
Full-timeExpandApply NowActive JobUpdated 23 days ago
it help desk jobs in Cambridge, MA
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