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Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product knowledge Order processing Service inquiries Multitasking Active listening Empathy Resolution time Customer feedback Service excellence Escalation management Chat support Email support CRM (Customer Relationship Management.
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Engage with customers via multiple channels (ticketing system, live chat, and screensharing tools) to identify and resolve technical support requests while continuing to educate our clients on the use of the platform.
$55,000 - $80,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Check out our recent podcasts on the dbt Analytics Engineering Podcast, Software Engineering Daily, Monday Morning Data Chat, and SuperDataScience to learn more about our story. Check out our recent podcasts on the dbt Analytics Engineering Podcast, Software Engineering Daily, Monday Morning Data Chat, and SuperDataScience to learn more about our story.
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Communicate directly with platform users via chat and email to understand the needs of our clients and provide step-by-step guidance to resolve all platform related issues. You will primarily communicate with users via chat and email, but will occasionally be expected to hop on zoom calls with customers.
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The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process excellence, and delivering exceptional results by engaging every guest on the benefits of our Loyalty Life Cycle and positively contributes to achieve goals.
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Proficiency using CRM and/or back-end systems (Hubspot preferred) and customer-facing software, including Live Chat. including on new innovations like AI/Chat. As the leading online comparison-shopping marketplace for rooftop solar, energy storage, community solar, and financing, EnergySage is accelerating the adoption of clean energy by improving consumer access and affordability.
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Support the leadership team by completing cashier chat ins and chat outs as well as associate exit inspections as needed. during shiftContinuous coordination and manipulation of objects during shiftCashier Lead, Head Cashier, Sales Associate, Cashier, Inventory Associate, Customer Service Representative, Clerk, Merchandising Associate ABOUTAt Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful.
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Drift brings Conversational Marketing, Conversational Sales and Conversational Service into a single platform that integrates chat, email and video and powers personalized experiences with artificial intelligence (AI) at all stages of the customer journey.
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Sales AssistantAs a Sales Assistant, you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtualappointments, phones, and live-chat! Sales AssistantAs a Sales Assistant, you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtualappointments, phones, and live-chat.
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Modulate builds technology that identifies the worst behavior in voice chat automatically and allows Trust & Safety teams to take action against racism, threats of violence, and other kinds of toxicity at scale.
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Representing less than 1% of unicorns led by Latino founders, Drift is building an equitable, enduring company to transform the way businesses buy from businesses. Through a review of equity with other team members, market data, experience, knowledge, skills and the abilities of the applicant, the level and salary ranges may change.
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5 years of relevant experience working in a collaborative, customer service focused environment that used a multi-channel (email, chat, phone, video conferencing) setting for communication. Functional knowledge of Microsoft Office, Exchange and O365 products such as Outlook, Word, Excel, PowerPoint, Access, SharePoint, OneDrive, Intune, Teams, Azure AD, MFA authenticator and VPN.
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A demonstrated application and success in selling Search Engine Marketing (SEM), Search Engine Optimization (SEO), Target Display, OTT/CTV, social media, Email Marketing, Chat, Website Development, and others.
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Confidently execute UNTUCKit University training and participate in daily chat-in activities. Proficiency in Apple products and G-suite, Omni-channel POS systems. Create a fun, relaxed environment for customers to feel comfortable shopping.
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As a Sales Executive, you’ll have the opportunity to sell a broad set of solutions from our extensive market-leading portfolio such as SEM, SEO, Social Media, YouTube, OTT/CTV. Target Display, Websites, Live chat, newspaper, and much more to deliver more relevant messages to local consumers with a suite of marketing automation, channel campaign management, CRM, and insight tools.
$34,000 - $80,500 a yearFull-timeExpandApply NowActive JobUpdated 3 days ago
chat job in Boston, MA
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