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WRG is a family-owned commercial, healthcare, and education sector furniture dealer located in Carrollton, TX that is committed to finding highly motivated professionals with the passion to learn and grow in the company.
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Dealer Spike is focused on helping dealers drive more traffic to the showroom, phone, and internet for less cost. Dealer Spike has found a blend of the relaxed start-up company culture and fast paced marketing world that somehow works for us.
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Performing diagnostic services and troubleshooting to determine repair needs
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We are looking for a Customer and Web Development Support Specialist to provide first-level technical support with delights Dealer Spike customers. You will take your expertise in web development and comprehensive knowledge ofthe Dealer Spike Web Platform and use it to field customer requests via email, phone, and chat.
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Contribute to internal documentation for the Dealer Spike Knowledge Base (internal and customer-facing) through proactive feedback. Dealer Spike, a LeadVenture brand, is a world-wide digital advertising company focused on helping dealers increase sales and service profitability through online digital advertising and training.
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Provide Dealer Spike website platform education/coaching to customers and co-workers as needed. We provide beautiful, powerful, distinctive web solutions and tools to hundreds of dealers worldwide in the powersports, RV, marine, trailer, agriculture & lawn, truck, heavy equipment auto and OEM spaces.
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LeadVenture is the market-leading SaaS provider of digital retailing, eCommerce, digital marketing and eCatalog solutions for dealerships across 12 industry verticals including powersports, marine, RV, pre-owned auto, agriculture and more.
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Strong working knowledge of HTML, CSS / LESS or SASS, JavaScript, jQuery, and including concepts like layout design, cross-browser compatibility, and accessibility. Strong working knowledge of mobile-first, responsive web design, and CSS frameworks such as Bootstrap and Flexbox.
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Our investors include the private equity firms True Wind Capital and TA Associates. Maintain, update, and implement changes to client websites using HTML, CSS / LESS, and JavaScript (jQuery library) Customer and Web Development Support Specialist.
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Handle customer requests via chat, email, and inbound/outbound calls. You will provide technical support to all customers using a ticket-based case tracking system and knowledge base. Our expertise comes from real-world dealership experience and a passion for listening and responding to our dealers' needs in the marketplace.
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LeadVenture provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. This role is not open to candidates located in Colorado, Connecticut, California, Maryland, Nevada, New York, Rhode Island or Washington.
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Participate in training sessions on new web technologies and product features. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, and training.
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Does this position sound like something you would enjoy and be successful at, but youre not sure you have the exact qualifications to be considered? Deliver a technical support experience that delights customers.
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We are a work-hard-play-hard company at our core and we promise our employees that if you take care of us then we will take care of you! Improper interference with the ability of LeadVenture employees to perform their job duties may result in discipline up to and including discharge.
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Previous front-end web experience (1+ years preferred) LeadVenture expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
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Company: Dealer in Woodstock, Illinois
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