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Manage all configurations, reporting, and vendor management for internal support tool (Zendesk) Advanced experience utilizing an internal support system, preferably Zendesk. Help at Home, LLC, is the nations leading provider of high quality care and support solutions.
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Responsible for all global Procurement Operations reporting, analysis and metrics (Including Coupa, Netsuite, and Zendesk Explore) Responsible for all global Procurement Operations reporting, analysis and metrics (Including Coupa, Netsuite, and Zendesk Explore.
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Proficiency in Microsoft Office programs, JD Edwards, Zendesk, SAP, or similar ERP systems. This role requires the proven ability to utilize data analysis to achieve next level phone support and customer support (Zendesk) ticket performance improvement and service quality enhancements such as Predictive Service Modeling with a focus on service value, cost savings/avoidance and waste/effort reduction.
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Zendesk and Profit Power also desired. Zendesk and Profit Power also desired. General office duties include answering phones, filing, customer service requests and projects. Run and balance escrow and commission reports on a daily basis.
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Experience with platforms such as Salesforce, ZenDesk, or other similar tools. Ivy Energy is at the forefront of multifamily solar billing and is looking for a highly organized and detail-oriented Utility Coordinator to join our team and help shape the future of solar energy.
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Experience with Zendesk or similar tools. AutoNation Headquarters Position Summary: We are seeking an experienced Product Support Specialist to Join the AutoNation Team. This position involves assisting customers in maximizing their experience with a new digital product.
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Familiarity with log analysis using tools such as Splunk and ticketing tools like Zendesk, service now. Experience with configuring user access certification campaigns and IAM processes such as Identity Lifecycle (Joiner/ Mover/ Leaver) and access requests.
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Create scripts to meet specific data service needsExperience with a support/ticketing/PM system such as Zendesk or Jira strongly preferredAbility to accurately determine a client’s requirements and take ownership of client requests.
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Must be eagerly tech savvy, including proficient on Google, Slack, MS Office, and Zendesk, ADP Workforce Now experience a plus. Reviews all incoming payroll tickets in Zendesk, responds timely, with compassion, looping in internal stakeholders as needed to provide resolution.
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The successful candidate has experience working with Zendesk (or similar platforms), strong relationship building skills, and proactive problem-solving abilities. This is a fully remote role, based in the US.
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Knowledge and ability to use SARA Plus, Web Tracker, Zendesk, Five 9, and Sales Force; we are willing to train the right candidate. Keep all systems updated with accurate information regarding orders, tech assignments, and compensation (Sara, Web Tracker, Salesforce, Zendesk.
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Familiarity with ticketing systems (ServiceNow, Zendesk) for logging, tracking, and prioritizing support requests. Familiarity with ticketing systems (ServiceNow, Zendesk) for logging, tracking, and prioritizing support requests.
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Finance | Remote, CA | Part Time. Responds to routine inquiries concerning (but not limited to) payroll portal (ADP Workforce Now), pay rates, payroll deductions, wage garnishments, and child support payments.
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Good O365/MS office skills, Zendesk & JIRA knowledge a plus. As a SAP ABAP Development and Support Specialist for Basis Technologies, you will be responsible for supporting our global customer base through a variety of mediums.
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Deep knowledge of and experience with both mature and emerging SaaS solutions, including Atlassian, Figma, Slido, Slack, Zendesk, HubSpot, etc. While some established SaaS products like Zendesk and HubSpot are in a maintenance phase, requiring guidance for product maturation or troubleshooting, others like Atlassian require full lifecycle setup and integration.
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zendesk job in Winnetka, IL
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