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Description JOB DESCRIPTIONThe Seasonal Customer Service Representative-Remote (Bilingual: Spanish and English) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet.
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Answer inbound phone calls from internal and external customers Process customers payments Make credit release decisions following procedures Refer customer disputes to field personnel for final resolution Make payment arrangements on delinquent accounts Escalate customer disputes and collections situations as necessary Assist team in meeting inbound service level standard.
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Handle inbound and outbound customer service calls with our clients placing their meal order. The Customer Service Representative serves as the front line to our customers placing meal orders.
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Your responsibilities include but may not be limited to Manage large amounts of inbound calls in a timely mannerIdentify customers’ needs, clarify information, research every issue, and provide solutions Provides excellent customer service by responding to email and phone requests.
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Call center environment taking inbound and outbound calls Respond to both standard and more difficult customer inquiries regarding various products and services via the phone or email in an easy to understand mannerResearch customer inquiries and follow up with customers as needed via email or outbound phone callsAbility to troubleshoot basic website errors/questionAssisting customers with payments and payment related questions, policy changes, explaining coverages and rate changes, etc.
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Manage large amounts of inbound calls in a timely manner. Escalates needed issues to designated level to ensure service results in customer satisfaction. Provides excellent customer service by responding to email and phone requests.
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This position is responsible for providing excellent customer service to our clients while efficiently and accurately submitting their order. + Address questions, and provide exceptional customer service.
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Maintain multiple job functions such as incoming calls, e-mails, noting files, faxing, while being flexible between high and low call volumes while displaying exemplary customer service skills.
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1 year of previous customer service experience. Previous experience with auto dialer, multi-line phone system, and/or Customer Relationship Management (CRM) systems. Ability to deescalate situations and quickly resolve customer complaints.
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Customer and Sales Partner Assistance: Answer inbound calls from small business customers or partners and provide outstanding assistance with their AT&T product and service orders.
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The Intake Customer Care Specialist is responsible for meeting time sensitive service levels for inbound phone calls from client Case Manager Partners while utilizing a data entry portal system to create new client accounts.
Full-timeExpandApply NowActive JobUpdated 22 days ago - UpvoteDownvoteShare Job
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Escalate customer disputes and collections situations as necessary Assist team in meeting inbound service level standard. Answer inbound phone calls from internal and external customers Process customers payments Make credit release decisions following procedures Refer customer disputes to field personnel for final resolution Make payment arrangements on delinquent accounts.
Full-timeExpandApply NowActive JobUpdated 18 days ago - UpvoteDownvoteShare Job
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You'll handle inbound calls from customers and make outbound calls to coordinate with vendors and partners. As an Early Morning Call Center Dispatch Representative, you will play an essential role in interacting with customers and partners to deliver exceptional customer service.
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Minimum of two years of customer service experience in the Licensing and Contracting or Compensation areas within the Life Insurance or Annuity Industry preferred. To accurately handle inbound and outbound inquiries (i.e., email, fax, phone calls, etc.
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As a Service Representative In The Contact Center For John Deere Financial (JDF), You Will Be Researching And Resolving Inquiries Received Via Inbound Calls From Customers And Channel Partners (dealers, Merchants, And Sponsors) On a Variety Of Finance Products To Achieve Service Level.
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customer service inbound calls jobs in Des Moines, IA
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