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Provide an iconic customer experience - Summary: Under general direction from the Business Office Manager, this position is responsible for providing exceptional customer service in a fast paced, team-oriented environment through the facilitation of the sales, auction, and appraisal process.
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Under general direction from the Business Office Manager, this position is responsible for providing exceptional customer service in a fast paced, team-oriented environment through the facilitation of the sales, auction, and appraisal process.
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These processes include responsibility for cash management, processing and auditing of paperwork associated with sales, and providing exceptional customer service by answering questions and handling incoming calls.
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Develop partnerships with Sales team and other departments in order to provide quality customer service. Processes paperwork associated with retail/wholesale automobile sales may include printing daily reports, maintaining deal jackets, contacting finance companies regarding contracts, obtaining required information regarding registration and/or titling, processing reassignments, and auditing completed paperwork.
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Processes auction sales, dealer registration, and/or appraisal lane purchases to include the collection of titles (calls and follow up), Clerical responsibilities may include, but is not limited to: copying, filing, reconciliation of missing dealer plates or information and data entry into Microsoft Excel and proprietary systems as required for logging vehicle registration tags.
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Payoffs, proper paperwork and signatures from customers in order to send the appropriate documentation to the Home Office for the funding of drafts. Mentor new Business Office Associates, as well as, train other store departments on Business Office process and procedure.
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Provides customer service by greeting customers, balancing overflow traffic, listening to and answering customer questions and explaining paperwork process. Pleasant, but noisy office environment.
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Wear CarMax clothing (acquired through the company) at all times while working in the store. Assists store personnel and all store departments in their daily functions while adhering to CarMax guidelines.
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Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application. Complete CarMax provided training as required. CarMax, the way your career should be.
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Report Asset Protection and/or Human Resource related issues to management. Use word processing, spreadsheet and other programs, displaying intermediate PC skills. Processes paperwork affiliated with the state DMV. This may include submitting paperwork necessary to title or and register a vehicle for a customer after the sale or obtaining a title for a customer after the sale.
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4000 - Laurel Auction - 8800 Freestate Dr, Laurel, Maryland, 20723. Manages multiple pay types including receiving and counting money, distributing funds, preparing deposits and handling of the safe with.
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Variety of work schedules with shifts that do include nights, weekends, and holidays. Maintain confidentiality of all records, files and reports within the scope of the position. Speak and listen effectively in dealing with both internal and external customers, in person, over the phone, and written.
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Considerations to security and loss prevention. Ability to prioritize and multi-task in a deadline oriented environment which requires above average organizational skills and attention to detail. Read, interpret and transcribe data in order to maintain accurate records.
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Education and/or ExperienceHigh School Diploma, or equivalentSales and customer service experience, in an area such as retail, preferredValid Driver’s LicenseBasic skills with Microsoft Office Suite (e.g., Word, Excel and PowerPoint) preferredAbout CarMax CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve.
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You will manage a variety of diverse tasks, with limited supervision, including vehicle sales, processing of sales paperwork, assessing vehicle condition for use in appraisals, and even managing repair orders.
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microsoft office service sales jobs Company: Carmax in Kekaha, Hawaii
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