Consulting is a dynamic and challenging career field that offers many opportunities for people who enjoy problem-solving, strategy, and innovation. Believe it or not, consulting isn't necessarily a senior-level position. You can pursue a career in consulting as a recent graduate or a mid-career professional looking to switch careers. While pursuing a consulting career can be rewarding and fulfilling, it is challenging to break into because it is so competitive.

The Roadmap to Get Into Consulting

Consulting is a rewarding career path for problem-solvers, strategists and innovators. To get into consulting, you must identify your niche and build relevant skills, network with professionals and create a strong resume. With dedication and hard work, you can make a positive impact in your chosen industry.

As you enter the next quarter of 2023, it's important to reflect on how well your talent strategy is aligning with your business goals. This is an opportune time to design or reassess your talent mapping approach, so your recruiting and hiring scheme going forward stays in line with this year's business goals. 

Talent Mapping for the Rest of the Year

Talent mapping is a process used to evaluate an organization's current and future talent needs. It helps create a data-driven, proactive approach to recruitment & employee development that aligns with business goals. Take the time to review how to use a talent map to benefit your organization and stay ahead of industry & technology changes.

Have you ever had those moments when you're talking to someone and have no idea what they are saying? The best response you can muster up is a simple head nod or blind agreeance?

How to Be More Articulate and Speak More Clearly

Learn how to be more articulate and become more successful in your career. Master the art of effective communication and proper diction to help you build and maintain strong relationships, appear more competent, and advance in your career. Practice speaking and recording yourself to catch small mistakes and improve your tone, voice, and cadence.

Whether you’re applying for your first job or looking to move up the career ladder, personality tests aren’t usually the first thing we think about. But surprisingly, they can have a massive impact on how our future employers perceive us. In fact, a 2017 study by the Society for Human Resource Management (SHRM) has found that 32% of U.S. employers use personality tests when hiring for senior management positions, and 28% use them for middle management positions. Personality tests are also used for hourly workers and contractors, though less frequently. 

How to Pass a Personality Test with Flying Colors

Personality tests can be intimidating but they're used by employers to determine if you're a good fit for a job. Understand the type of questions you'll be asked and think carefully about each answer. Show your strengths but don't try to fake it - employers will see through that!

10 Proven Ways to Make Extra Income While Working Full Time

Maximize your earning potential with 10 ways to make extra income while working full-time. From part-time gigs to online platforms and entrepreneurial ventures, you can use your existing skills to supplement your income. Explore the possibilities and get started today!

As you may already know, there has been a lot of talk lately about the possibility of a TikTok ban. While this has not yet come to fruition, it's important to consider the implications this could have for businesses and recruiters who rely on TikTok as a platform to market their brand, recruit new talent, and connect with their audience.

A Potential TikTok Ban?!

Prepare for a potential TikTok ban by diversifying your social media presence, building an engaged email list, and exploring alternative video platforms. Create a plan of action on Jobseeker to ensure you're ready for any changes to the social media landscape. Maximize your chances of success!

A paralegal job is a great stepping stone to a legal career. As an expert in legal research, paralegals must be organized, strong writers, and a team player with others who require the assistance of the paralegal’s work. Sometimes known as legal assistants, paralegals are a critical part of a legal team’s work. Paralegals work across law firms, corporations, nonprofits, and government agencies.

Paralegal Resume Templates, Examples, and Tips

Paralegals are an essential part of a legal team, working in law firms, corporations, nonprofits and government agencies. Learn how to craft the perfect paralegal resume with our templates, examples and tips. Leverage internships, research projects and leadership roles to stand out and land the job!

The beginning of a new year is often a time for reflection and introspection. Millions of people use this time to come up with new resolutions to help them live happier and healthier lives. Pursuing our career ambitions is among the top five, right up there with exercising more and eating better.

How to Successfully Make a Career Change in the New Year

Ready for a career change? Make 2021 the year you take control and turn your dreams into reality. With the right mindset and tools, you can make sure your professional resolutions come to fruition. Make sure your online presence reflects your career change, seek out mentors, and don't miss out on opportunities! Take our quiz to see if you're ready to make the switch!

Are you looking to become the Chief Operating Officer in your company of choice? Do you want to create a compelling COO resume that will earn you the job? This article is for you.

How to Write a Chief Operating Officer Resume + Sample

Create a lasting impression on the hiring manager with a compelling COO resume! Use this COO sample resume example to help curate your own, plus tips to write your own from scratch. Find the missing ingredient in your COO resume and get the job you want!

Frankly, if you need a job, the best time to apply for one is right now. But, regardless of timing, the competition is fierce and job seekers should do everything they can to score an advantage. Understanding when companies hire, the typical hiring season trends, and the right time of year to apply for jobs will give you the best chance at success.&nbsp;

Get Ready, The Beginning of the Year is the Best Time to Job Search

Job seekers should look for jobs in January and February when companies have new budgets and are eager to fill positions. Networking during the calmer summer months and the holiday season can yield better results, and ensure your resume, portfolio, and LinkedIn are up to date. Don't let “worst” times of year stop you from applying for dream jobs.

This includes analyzing customer journeys, tracking success metrics, solving functional issues, and ensuring that each company meets its goals.. Recommend additional customer success platforms, if needed, to enhance the customer experience beyond Hubspot.. Collaborate with stakeholders to identify and track key metrics that measure client success and satisfaction.. Create a customer success playbook to enhance customer experience, retention, activation, and operational efficiency across portfolio companies.. Daily : High-priority communications via Slack with the Portfolio Operating Partner or Co-CEO; long-form questions or requests, as well as low-priority items, communicated via Asana with follow-up on Slack as needed.

director of customer success

Director of Customer Success We are partnering with an organization that provides growth-focused business services to a wide range of smaller companies. Our expertise spans multiple industries, and we are seeking a Director of Customer Success who has experience building service teams across various sectors. Role As the Director of Customer Success, you will be responsible for guiding and training our portfolio companies on customer success strategies. This includes analyzing customer journeys, tracking success metrics, solving functional issues, and ensuring that each company meets its goals. You'll work closely with key stakeholders to evaluate current practices and recommend improvements. This may involve periodic reviews of customer success processes and offering solutions, such as redesigning customer journey maps, optimizing support functions, enhancing key touchpoints, and designing customer feedback systems. Your ultimate goal is to ensure that our portfolio companies' customers have a seamless, top-tier experience that supports their success with the products. Responsibilities <ul><li>Optimize the customer journey for each portfolio company by providing comprehensive Customer Journey Maps.</li><li>Support upselling and cross-selling initiatives by teaching customer success teams how to collaborate with marketing and sales to achieve company growth goals.</li><li>Assist with the organizational design of relevant departments to ensure the vision is properly staffed.</li><li>Recommend additional customer success platforms, if needed, to enhance the customer experience beyond Hubspot.</li><li>Collaborate with stakeholders to identify and track key metrics that measure client success and satisfaction.</li><li>Propose compensation plans for customer success roles that encourage upselling, cross-selling, and reduced churn.</li><li>Present findings and recommendations to the Portfolio Operating Partner before client presentations.</li><li>Participate in Kickoff Days as needed, at the recommendation of the Portfolio Operating Partner.</li><li>Develop a customer success playbook with repeatable processes for internal use across portfolio companies.</li></ul> Results <ul><li>Create a customer success playbook to enhance customer experience, retention, activation, and operational efficiency across portfolio companies.</li><li>Build scalable systems that drive revenue expansion, upselling, and cross-selling opportunities.</li><li>Provide valuable insights to product and sales teams, ensuring alignment across departments to improve the customer experience.</li><li>Help portfolio companies reduce time-to-value (TTV) across product lines.</li><li>Serve as the primary point of contact for customer success, conducting training, hosting calls, and addressing questions.</li><li>Ensure each portfolio company’s customer success strategy is clearly documented.</li></ul> Requirements <ul><li>4+ years of experience in customer success management or a similar role with direct reports.</li><li>3+ years of experience in a B2B or service-based company.</li><li>Startup experience preferred.</li><li>A passion for understanding customers and creating a positive, customer-centric culture.</li><li>Proven ability as a creative problem solver, always looking for innovative solutions.</li><li>Strong leadership skills with the ability to drive growth and inspire others.</li><li>Ability to communicate technical concepts to a wide audience.</li><li>Comfortable with ambiguity and adaptable to a fast-paced, changing environment.</li><li>Expertise in customer experience, with a track record of developing strategies that drive customer satisfaction, retention, and growth.</li><li>Excellent organizational and project management skills.</li><li>Strong analytical skills.</li><li>Demonstrated integrity and commitment to efficient, effective delivery of objectives.</li><li>Experience with Microsoft Excel, PowerPoint, and process documentation tools.</li><li>Self-motivated, detail-oriented, and able to work autonomously.</li><li>Willingness to travel and participate in remote meetings across various time zones.</li></ul> Communication Cycle <ul><li>Daily: High-priority communications via Slack with the Portfolio Operating Partner or Co-CEO; long-form questions or requests, as well as low-priority items, communicated via Asana with follow-up on Slack as needed.</li></ul> <ul><li>Weekly: End-of-week report sent to the Portfolio Operating Partner by Friday at 6 p.m. EST. Attendance at Kickoff meetings upon request, with a month's notice when possible.</li></ul>

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