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Provide Level 1 and Level 2 customer and technical support. Technical Support Engineer. As a member of the Customer Success team, you’ll be assisting in the onboarding of new clients, providing quality assurance and diagnosis of technical issues and sustaining and optimizing the performance of our customers.
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The Support Engineer will apply proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve issues to maximize client success. The Support Engineer’s role is to ensure the stability, integrity, and efficient operation of client information systems that support core Fortna software functions.
$64,200 - $96,300Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Backline customer-facing support role for Enterprise products, with broad expertise of Smarsh solutions and technologies, including understanding of industry best practices and customer requirements.
$105,000 - $140,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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What You Will Do:Work with the team to manage and support a Business Intelligence ecosystem including Tableau Server, Tableau Desktop, and Tableau Prep Builder, PowerBI, Power Platform Shared Workspaces, Alteryx designer, Alteryx Server and any other BI application we deploy to provide or benefit customer reporting.
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Our Customer Success Support teams are hiring for the following career opportunity in our Bellevue, Atlanta and Indianapolis Hubs. Share best practices with team members to enhance the quality and efficiency of customer support.
$84,300 - $116,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Administer support/system maintenance activities in accordance with instructions provided by the Customer Support Team Leader and Management. Strong knowledge of Linux, Shell scripting, SQL, PL/SQL scripting for the analysis and resolution of customer issues.
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Working knowledge of ARP, VoIP (H.323, SIP), and routing protocols such as OSPF & BGP.Basic programming skills, with the ability to read and develop simple UNIX shell scripts using Bash. Experience providing support to direct customers, resellers, O&M, and field personnel in resolving company product related issues.
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Join a dynamic team at Cox Automotive and play a crucial role in supporting the ServiceNow platform as a Lead Support Engineer. Your responsibilities will include incident management, providing operational reporting, analyzing business processes, resolving issues, and delivering high-quality services to achieve customer satisfaction.
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This Mid/Senior-level Customer Support Software Engineer will be responsible for providing L2/L3 technical support to Fortna clients. This includes utilizing your high degree of experience in software development, coding, networking, and customer facing technical support in a past paced environment.
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Resolve support tickets efficiently and effectively, ensuring customer satisfaction. Provide support for Adestra and NetForum Association Management Software. Configure and manage HubSpot to meet customer needs and resolve any issues.
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Technical support, Customer service, Troubleshooting, networking, single sign-on, Video, routing and switching. Technical support ,Customer service, Troubleshooting, networking, single sign-on, Video, routing and switching.
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OneTrust is seeking a Customer Support Engineer to join our professional services team. Actively and autonomously manage a varied workload of customer support cases, keeping customers regularly updated on progress.
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Demonstrates exceptional hands-on and phone customer service skills allowing for a positive customer service experience with end-users/customers involving each IT Service Desk request/incident handled.
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As a Technical Support Engineer, you’ll be at the forefront of the Gong customer experience & create #ravingfans by providing an exceptional & consultative support experience for our customers.
$73,800 - $86,000 a yearFull-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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Provide feedback regarding customer conversations, ideas, and concerns to our product and development teams. Experience with technology in our infrastructure that includes Google Cloud, Golang, React, Kubernetes, PostgreSQL, MongoDB, Apache Solr, Clickhouse.
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customer support jobs Title: support engineer in Atlanta, GA
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