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CTI integration with Five9 or another telephony provider. CTI integration with Five9 or another telephony provider. Salesforce development technologies and tool sets – Visual Force, Force.com, Apex classes, S-Controls, Metadata APIs, SOQL, Workflows, Triggers, Cases, Chat etc.
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Essential functions:Assist customers via phone, instant messaging and ticket supportUnder supervision, respond and diagnose basic issues and requests for desktop, server, mainframe, remote connectivity, and telephony applications/hardwareAnalyze, document, and resolve issues and requestsRefer more complex issues and requests to more senior Technology SpecialistsDocument and route level 2 and 3 issues/requests to appropriate teams.
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Experience with Microsoft 365 migrations, Intune, MDM, and Teams Telephony. Experience with Microsoft 365 migrations, Intune, MDM, and Teams Telephony. Strong scripting/automation skills such as PowerShell or DSC.
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Most applications interface with our IVR (telephony) system. There will be integrations with enterprise-wide APIs, databases and digital applications for text-based interactions over secure channel (Visual IVR, chatbot, etc.
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In-depth knowledge of Cisco’s CUCM Telephony Product line – BE6K-7K series servers. CCT Routing & Switching, CCNA Collaboration, CCNP Collaboration, bachelor’s degree from an accredited college or university in engineering.
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You will have the opportunity to build deep integrations with other telephony providers, customer relationship management software, and the AWS ecosystem. You will have the opportunity to build deep integrations with other telephony providers, customer relationship management software, and the AWS ecosystem.
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Develop detailed Communications sub-system designs specific to Transportation systems such as fiber optic and IP backbone networks, radio systems, integrated communications systems, passenger information systems, telephony, CCTV, intrusion and access control, SCADA, etc.
$80,000 - $149,000 a yearPart-timeExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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Telephony Support Applications (Cisco Call Manager, etc.) Telephony Support Applications (Cisco Call Manager, etc.) ASSOCIATE TECHNOLOGY SPECIALIST - REMOTE ARC Group has an immediate and very exciting opportunity for an Associate Technology Specialist This position is starting out as an onsite position during training and can then be worked remotely.
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Includes the current Oracle E-Business CRM, existing Ava ya telephony, and any future solutions. includes the current Oracle E-Business CRM, existing Ava ya telephony, and any future solutions.
$63,000 - $73,000 a yearFull-timeExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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The Telephony Engineer oversees the implementation, troubleshooting, and maintenance of company-wide voice technologies, including phone systems, voicemail applications, unified communications, and call center applications.
$75,000 - $105,000 a yearFull-timeExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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Assist customers via phone, instant messaging, and ticket support Under supervision, respond and diagnose basic issues and requests for desktop, server, mainframe, remote connectivity, and telephony applications hardware.
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Support of Telephony software and triaging Cisco IP Phones. Whether a customer wants to grow their business, buy a home, or feel confident in their retirement plan, they have a partner in Ameris Bank. We serve customers in our locations across the Southeast, Mid-Atlantic and nationwide through our extensive digital offerings and mobile app.
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CSG Technologies, LLC is an IT firm that provides technical support, network security, computer network solutions, data solutions, structural wiring, telephony solutions, and wireless solutions to small-to-midsize companies.
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Basic understanding of telephony concepts, practices, and procedures. Coordinate on-time delivery of products and services accurately and timely as defined in established policies, procedures and directives.
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Experience in Unified Communication, Telephony and Messaging technologies. Our client is seeking an experienced Product Management Analyst possessing strong product management skills, technical competency, communication and documentation skills to support the management of our Trader Messaging platforms within the bank.
$60 an hourExpandUpdated 5 days ago
telephony job in Middleburg, FL
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