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Hands on experience with Security (creation user, Assign the Groups, Roles assigned, Generating the report). Perform daily product support, monthly maintenance activities, and provide troubleshooting of user-identify problems with Onestream environment.
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Release Management - As a SME, this role contributes to the change management strategy, working with the manager of shipboard applications to craft communications, build release schedules, create user guide content and provide trainings to shoreside/shipboard users and other Crew.
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The Supervisor will assist the Manager of Entertainment Experience (MEE) in managing the shipboard Fun Squad, ensuring team members are trained to provide a fun experience for guests.
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Monitor user adoption and respond as needed to improve adoption rates through additional training, communication, system modification or other resources in conjunction with the nCino Business Systems Analyst.
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Makes timely and appropriate choices based on accurate analysis and experience. Performs other related duties as assigned by Operations and Customer Experience management. An Associate's degree (A.A) or equivalent, one to two years related experience or equivalent combination of education and experience.
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Provide customers with courteous customer Experience through email/CRM or over the phone; strives to retain present customers and develop new business by extending professional and efficient service and suggesting additional services and products to serve customers’ needs.
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Partner with change management leadership to implement change management and user adoption strategy and metrics; ensure colleagues have training and access to information to optimally integrate CRM / Salesforce best practices into their workflow.
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You have at least one year of experience in any JVM based languages (such as Java, Kotlin, Scala) and are confident in your ability to build, debug and ship microservices. Be at the forefront of the cryptocurrency ecosystem building out new distributed software to handle our rapidly growing user base of 75M+ walletsto reach 1B+ customers.
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You have experience building and shipping highly-available, fault tolerant, production ready distributed backend systems. You are customer focused and continuously suggest how the backend can provide the best Customer Experience.
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Ensure security is at the forefront of everything you do, employing advanced encryption schemes to secure user and company data. We use Kotlin, PostgreSQL, Kafka, Redis, Datadog, Amplitude, Grafana, BigQuery, ApacheSpark and more.
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The ideal candidates have strong knowledge of distributed systems design, are proficient in coding on the JVM (one of Java, Kotlin, Scala) Build scalable services with Kotlin, and deal with problems like synchronization, asynchronous operations, database optimisations, scalability and reliability of systems.
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Develop and share the master Gopuff narrative across cross-departmental workstreams, ensuring quality content deliverables with the goal of using content to create a viral (yet targeted) community effect to grow Gopuff’s product user base and social following.
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This role will conceive, develop, and guide experience design projects from ideation to execution encompassing new builds, hotel refurbishments and/or other fleet wide installations with the aim of continuously improving guest satisfaction and supporting strategic goals of the Carnival Cruise Line brand.
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Build strong relationships with Wix users, uncover needs and help guide them through their user journey. Develop and maintain positive customer care experience and satisfaction. We care about improving our user's experience and success.
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Experience with an enterprise level ESP (Email Service Providers: Experian, Yesmail, Cheetah Digital, ExactTarget/Salesforce Marketing Cloud, Zeta Global, etc.) Experience using Adobe Analytics, Google Analytics, and other marketing automation platforms.
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user experience jobs Title: user experience manager in Miami, FL
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