{"schemaVersion":"jobsearcher.job.v1","id":"ffe353de2fae922867f4e375","url":"https://jobsearcher.com/jobs/ffe353de2fae922867f4e375","canonicalUrl":"https://jobsearcher.com/jobs/ffe353de2fae922867f4e375","title":"Practice Manager - Implementation Services","description":"Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. As a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.The Role\r\nJoin Veeva as we implement the agentic CRM for Life Sciences. Vault CRM is bringing next-generation technology that provides customers with a fast path to AI. Our CRM product leverages AI to work smarter and faster, increase productivity, streamline processes, and facilitate critical HCP relationships. Veeva Systems drives innovation for our customers. In this role, you will lead a professional services team focused on customer success from implementation and beyond. As a practice manager, you lead a team that excels in software implementation delivery.Managing with a focus on operational excellence includes:Ensuring customer and employee successLeading through hands‑on and strategic initiativesCultivating a positive and productive environmentDriving new practices to support implementation excellenceUse AI innovatively to support engagement deliveryPartnering with global and cross-functional teams to provide the best outcomesAre you ready to leverage your leadership to help our customers bring innovative new therapies to patients worldwide, with speed?This is a remote, US-based, position with required travel.What You’ll DoLead a Professional Services team that delivers Vault CRM across North AmericaResponsible for hiring, performance management, and mentorshipProvide executive oversight of internal initiatives and project sponsorshipCultivate trusted relationships with customersBuild an internal network across Veeva – Sales, Strategy, Product, and Services - to champion customer and employee successRequirements5+ years of hands‑on software implementation experience at a software vendor or consulting firm2+ years in people managementHas grown and led an implementation or professional services teamOperational excellence in leading Services including tracking to business metrics, utilization and resource managementComfortable working in system and willing to do an implementationAbility to travel up to 25% of the timePerks & BenefitsMedical, dental, vision, and basic life insuranceFlexible PTO and company paid holidaysRetirement programs1% charitable giving programCompensationBase pay: $100,000 - $200,000The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.#J-18808-Ljbffr","company":"Veeva Systems","rawCompany":"veeva systems","city":"Millbrae","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-11-04T02:44:53.704Z","occupations":[{"code":"15-1299.09","title":"Information Technology Project Managers","slug":"information-technology-project-managers"},{"code":"11-3021.00","title":"Computer and Information Systems Managers","slug":"computer-and-information-systems-managers"},{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"}],"industries":[{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Practice Manager - Implementation Services","description":"Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. As a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.The Role\r\nJoin Veeva as we implement the agentic CRM for Life Sciences. Vault CRM is bringing next-generation technology that provides customers with a fast path to AI. Our CRM product leverages AI to work smarter and faster, increase productivity, streamline processes, and facilitate critical HCP relationships. Veeva Systems drives innovation for our customers. In this role, you will lead a professional services team focused on customer success from implementation and beyond. As a practice manager, you lead a team that excels in software implementation delivery.Managing with a focus on operational excellence includes:Ensuring customer and employee successLeading through hands‑on and strategic initiativesCultivating a positive and productive environmentDriving new practices to support implementation excellenceUse AI innovatively to support engagement deliveryPartnering with global and cross-functional teams to provide the best outcomesAre you ready to leverage your leadership to help our customers bring innovative new therapies to patients worldwide, with speed?This is a remote, US-based, position with required travel.What You’ll DoLead a Professional Services team that delivers Vault CRM across North AmericaResponsible for hiring, performance management, and mentorshipProvide executive oversight of internal initiatives and project sponsorshipCultivate trusted relationships with customersBuild an internal network across Veeva – Sales, Strategy, Product, and Services - to champion customer and employee successRequirements5+ years of hands‑on software implementation experience at a software vendor or consulting firm2+ years in people managementHas grown and led an implementation or professional services teamOperational excellence in leading Services including tracking to business metrics, utilization and resource managementComfortable working in system and willing to do an implementationAbility to travel up to 25% of the timePerks & BenefitsMedical, dental, vision, and basic life insuranceFlexible PTO and company paid holidaysRetirement programs1% charitable giving programCompensationBase pay: $100,000 - $200,000The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.#J-18808-Ljbffr","datePosted":"2026-11-04T02:44:53.704Z","dateModified":"2026-11-04T02:44:53.704Z","hiringOrganization":{"@type":"Organization","name":"Veeva Systems","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Millbrae","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"ffe353de2fae922867f4e375"},"url":"https://jobsearcher.com/jobs/ffe353de2fae922867f4e375"}}