Customer Service Representative

Now hiring Customer Service RepresentativeBryan, OHPay: $18.00 per hourYour Next Chapter Starts With "Hello."Customer care starts with you. Step up as a Customer Service Representative and bring the service skills that make all the difference.Here's What You'll Get:Good weekly pay that's on time and reliableBenefits you'll actually use (Medical, Dental ,Vision+ Life)Optional 401(k) plan to help future-you outHere's What You'll Need:1-2 years of customer service experience requiredStrong written and verbal communication skillsHighattention to detail and accuracyProfessional, patient, and empathetic demeanorStrong organizational and time management skillsExperience with CRM or ERP systems preferredBilingual candidates preferredCustomer Support (External):Greet customers professionally and respond to inquiries with courtesy and urgencyEnter and manage new patient orders, resolving incomplete orders with patients, providers, and payersProvide phone and email support for returns, shipping issues, transfers, refill requests, and general inquiriesCommunicate expected timelines and proactively notify customers of delaysRespond to voicemail and emails within 24 business hoursDeliver customer training for new medical device usersInternal Coordination:Act as liaison between customers and internal departments (shipping, service, sales, etc.)Resolve issues through clear communication and collaborative problem-solvingMaintain accurate records in CRM/ERP systems and complete order documentationSupport process improvements and customer satisfaction initiativesAssist with special projects and administrative tasks as needed"I learned so much working with Staffmark. Great introduction into the field. I moved into management quickly based on performance also." -Staffmark, Customer Service RepYour voice is your superpower. Put it to work - Apply today.Join a Team That Works for YouAt Staffmark, we're more than just a staffing company-we're your career partner. As part of RGF Staffing and Recruit Group, anHRpowerhouse behind big names like Indeed and Glassdoor, we've got the muscle and the know-how to get you where you want to go.With more than half a century of experience and a track record of putting hundreds of thousands of people to work every year, we've got your back. Whether you're looking to level up, switch gears, or just get to work fast, we make it happen.Join us and experience the advantage of working with a trusted name in recruiting-because your success is our success.About UsAt Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.Staffmark is an equal opportunity employer. Allapplicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.