Front of House Leader / Manager
Front of House Leader / ManagerAt Chick-fil-A, leadership is more than running a shift - it is the responsibility to lead people, set the standard, and create an exceptional experience for both guests and team members. We are looking for experienced leaders who thrive in fast-paced environments, lead with professionalism, and have a proven ability to develop and motivate teams.This is not an entry-level position. We are seeking individuals with previous leadership experience who are ready to take ownership, lead operations, and help drive the success of our restaurant each day.Position Type:Full-time preferredOpen availability preferredLeadership and advancement opportunities availableWhat We're Looking For:Previous leadership or management experience in restaurants, hospitality, retail, or other fast-paced environmentsAbility to confidently lead a team during high-volume shiftsStrong sense of accountability, urgency, and operational excellencePassion for hospitality, coaching, and developing othersProfessionalism, strong work ethic, and positive attitudeAbility to communicate effectively with guests, team members, and leadershipAbility to thrive under pressure in a fast-paced environmentFront of House Leader Responsibilities:Lead and oversee Front of House operations during shiftsEnsure exceptional guest experience, hospitality, and food accuracyCoach and develop Team Members in real timeHold team members accountable to operational and service standardsAssist with training, onboarding, and development of new hiresHelp execute labor deployment and shift organizationMaintain cleanliness, food safety, and operational standardsResolve guest concerns professionally and effectivelyCreate a positive and productive team environmentSupport restaurant goals surrounding speed of service, accuracy, and hospitalityComplete opening, closing, and leadership tasks as assignedQualifications and Responsibilities:Previous leadership experience requiredResume required to applyCandidates currently pursuing or who have completed a college degree are preferredStrong leadership, communication, and interpersonal skillsAbility to multitask and make decisions in a fast-paced environmentDependable and highly accountableStrong work ethic with attention to detailCustomer service and hospitality focusedAbility to coach and motivate othersFlexible availability including mornings, evenings, Saturdays, and holidays as neededAbility to stand for extended periods of timeAbility to lift and carry 30 lbs regularlyWhat We Offer:Competitive pay based on experienceLeadership growth and development opportunitiesDirect mentorship from experienced restaurant leadersA fast-paced, team-oriented work environmentSundays offScholarship opportunitiesThe opportunity to make a meaningful impact on guests and team members every dayThis Chick-fil-A Restaurant is independently owned and operated franchised businesses.Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.