{"schemaVersion":"jobsearcher.job.v1","id":"ff757f1696c302fe2c7ee23e","url":"https://jobsearcher.com/jobs/ff757f1696c302fe2c7ee23e","canonicalUrl":"https://jobsearcher.com/jobs/ff757f1696c302fe2c7ee23e","title":"Hypercare Agent","description":"Hypercare Agent\nSupport post-deployment activities during the decommissioning phase.\nEnsure smooth transition, resolve issues promptly, and provide hypercare support to stakeholders.\nMonitor and manage hypercare activities post-decommission.\nAct as the first point of contact for issue resolution during transition.\nCoordinate with technical teams to troubleshoot and resolve problems.\nMaintain documentation of issues and resolutions for future reference.\nCommunicate status updates to stakeholders regularly.\nExperience in hypercare or post-implementation support roles.\nStrong problem-solving and coordination skills.\nExcellent communication and stakeholder management abilities.\nFamiliarity with telecom or IT systems preferred.\nJob Type: Contract\nPay: $25.00 per hour\nExpected hours: 40 per week\nExperience:\nHypercare Activities/ Support : 6 years (Required)\nDecommissioning Phase: 6 years (Required)\nSupport: 5 years (Required)\nLocation:\nPlano, TX 75023 (Required)\nWork Location: In person","company":"I2vision","rawCompany":"i2vision","city":"Plano","state":"TX","isRemote":false,"isActive":false,"createdAt":"2026-04-14T10:31:23.849Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"55-3015.00","title":"Command and Control Center Specialists","slug":"command-and-control-center-specialists"},{"code":"43-5032.00","title":"Dispatchers, Except Police, Fire, and Ambulance","slug":"dispatchers-except-police-fire-and-ambulance"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"},{"code":"561320","title":"Temporary Help Services","slug":"temporary-help-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Hypercare Agent","description":"Hypercare Agent\nSupport post-deployment activities during the decommissioning phase.\nEnsure smooth transition, resolve issues promptly, and provide hypercare support to stakeholders.\nMonitor and manage hypercare activities post-decommission.\nAct as the first point of contact for issue resolution during transition.\nCoordinate with technical teams to troubleshoot and resolve problems.\nMaintain documentation of issues and resolutions for future reference.\nCommunicate status updates to stakeholders regularly.\nExperience in hypercare or post-implementation support roles.\nStrong problem-solving and coordination skills.\nExcellent communication and stakeholder management abilities.\nFamiliarity with telecom or IT systems preferred.\nJob Type: Contract\nPay: $25.00 per hour\nExpected hours: 40 per week\nExperience:\nHypercare Activities/ Support : 6 years (Required)\nDecommissioning Phase: 6 years (Required)\nSupport: 5 years (Required)\nLocation:\nPlano, TX 75023 (Required)\nWork Location: In person","datePosted":"2026-04-14T10:31:23.849Z","dateModified":"2026-04-14T10:31:23.849Z","hiringOrganization":{"@type":"Organization","name":"I2vision","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Plano","addressRegion":"TX","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"ff757f1696c302fe2c7ee23e"},"url":"https://jobsearcher.com/jobs/ff757f1696c302fe2c7ee23e"}}