{"schemaVersion":"jobsearcher.job.v1","id":"ff6cc291db3dee4316dd60b0","url":"https://jobsearcher.com/jobs/ff6cc291db3dee4316dd60b0","canonicalUrl":"https://jobsearcher.com/jobs/ff6cc291db3dee4316dd60b0","title":"Technical Support Representative","description":"*Mainly local travel in Greater Cincinnati area on a daily basis. Overnight stays may be required on short notice in other parts of the Service area*\n\n- Knowledge and expertise on HP-Indigo digital presses technology preferred- Minimum Vocational/Diploma / Associate Degree (technical field with 3+ years field service experience)- Handle Customer-relation problems promptly and appropriately, provide guidance, escalate issues according to established procedures- Provide mechanical and electrical support on-site- Electro Mechanical troubleshooting,- Customer facing communication, Internal communication- Deliver services to large enterprise, complex or corporate accounts- Use proactive monitoring procedures/tools to identify problem prevention opportunities\n\n- Experience with support of full range of HP commercial and industrial large mass volume digital printers products\n\nKnowledge/Skills:- Strong mechanical technical and communication kills and ability to improvise- Strong Customer relationship skills & ability to manage complex Customer problems.- Good teamwork with peers and HP personnel- Demonstrate consistent, acceptable performance- Schedule and participate in on-site account support meetings both internal and external\n\n- extensive travel for training (6+ weeks in 1st year)\n\nJob Type: Full-time\n\nPay: $20.83 - $24.30 per hour\n\nExpected hours: 40 per week\n\nCompensation Package:\n* Hourly pay\nSchedule:\n* 8 hour shift\n* Monday to Friday\n\nAbility to Relocate:\n* Kalamazoo, MI 49048: Relocate before starting work (Required)\n\nWork Location: In person","company":"Ascendion","rawCompany":"ascendion","city":"Kalamazoo","state":"MI","isRemote":false,"isActive":false,"createdAt":"2026-09-06T10:39:50.418Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"49-9099.00","title":"Installation, Maintenance, and Repair Workers, All Other","slug":"installation-maintenance-and-repair-workers-all-other"},{"code":"49-9041.00","title":"Industrial Machinery Mechanics","slug":"industrial-machinery-mechanics"}],"industries":[{"code":"811210","title":"Electronic and Precision Equipment Repair and Maintenance","slug":"electronic-and-precision-equipment-repair-and-maintenance"},{"code":"811310","title":"Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance","slug":"commercial-and-industrial-machinery-and-equipment-except-automotive-and-electronic-repair-and-maintenance"},{"code":"323120","title":"Support Activities for Printing","slug":"support-activities-for-printing"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Technical Support Representative","description":"*Mainly local travel in Greater Cincinnati area on a daily basis. Overnight stays may be required on short notice in other parts of the Service area*\n\n- Knowledge and expertise on HP-Indigo digital presses technology preferred- Minimum Vocational/Diploma / Associate Degree (technical field with 3+ years field service experience)- Handle Customer-relation problems promptly and appropriately, provide guidance, escalate issues according to established procedures- Provide mechanical and electrical support on-site- Electro Mechanical troubleshooting,- Customer facing communication, Internal communication- Deliver services to large enterprise, complex or corporate accounts- Use proactive monitoring procedures/tools to identify problem prevention opportunities\n\n- Experience with support of full range of HP commercial and industrial large mass volume digital printers products\n\nKnowledge/Skills:- Strong mechanical technical and communication kills and ability to improvise- Strong Customer relationship skills & ability to manage complex Customer problems.- Good teamwork with peers and HP personnel- Demonstrate consistent, acceptable performance- Schedule and participate in on-site account support meetings both internal and external\n\n- extensive travel for training (6+ weeks in 1st year)\n\nJob Type: Full-time\n\nPay: $20.83 - $24.30 per hour\n\nExpected hours: 40 per week\n\nCompensation Package:\n* Hourly pay\nSchedule:\n* 8 hour shift\n* Monday to Friday\n\nAbility to Relocate:\n* Kalamazoo, MI 49048: Relocate before starting work (Required)\n\nWork Location: In person","datePosted":"2026-09-06T10:39:50.418Z","dateModified":"2026-09-06T10:39:50.418Z","hiringOrganization":{"@type":"Organization","name":"Ascendion","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Kalamazoo","addressRegion":"MI","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"ff6cc291db3dee4316dd60b0"},"url":"https://jobsearcher.com/jobs/ff6cc291db3dee4316dd60b0"}}