{"schemaVersion":"jobsearcher.job.v1","id":"ff523fc522f520c6ecc629ce","url":"https://jobsearcher.com/jobs/ff523fc522f520c6ecc629ce","canonicalUrl":"https://jobsearcher.com/jobs/ff523fc522f520c6ecc629ce","title":"Customer Relations Representative/Administrative Support","description":"Lambda Research is in search of a Customer Relations Representative to join our team. We are looking for a self-motivated, punctual, professional, and organized individual who enjoys detailed work, actively communicating with customers, and a fast-paced environment. This position is critical to our operations and is an integral part of our frontline customer service team tasked with creating a positive customer experience. This is a full-time, on-site position with standard hours of Monday through Friday, 8:00 a.m. to 5:00 p.m.\r\nAbout Us: Lambda Research, part of the Lambda Technologies family of companies, is a premier provider of materials testing and component improvement services. We specialize in residual stress testing and analysis, x-ray diffraction testing, and surface enhancement. Our customers include leading manufacturers and research organizations that rely on our laboratory for precise, high-quality results.\r\nPosition Summary: You will work closely with our technical staff to prepare quotations, set up projects, coordinate reports, and provide administrative support to the laboratory. The ideal candidate enjoys detailed work, active communication with customers, and thrives in a fast-paced environment.\r\nResponsibilities: Our successful Customer Relations Representatives interact with clients via incoming calls and e-mails and assist them with a broad range of needs, including:\r\nAnswering non-technical questions about their projects (scheduling, pricing, documentation, project status)\r\nGuiding customers to the appropriate technical contact for more detailed inquiries\r\nCompleting and sending quotations, contract reviews, project set-ups, and reports\r\nPerforming follow-ups on outstanding quotes and delivered reports\r\nPreparing shipments for the return of customer samples\r\nProviding broad support services such as copying, scanning, entering information into customer, and project databases\r\nAssisting with marketing activities, and supporting upper management with various administrative tasks\r\nQualifications and Skills: Proficient with Microsoft Office products (Word, Excel, Outlook)\r\nPositive, outgoing, and professional demeanor with a strong customer service mindset\r\nStrong verbal and written communication skills\r\nProven time management skills and ability to multitask in a fast-paced environment\r\nHigh attention to detail and accuracy in document preparation and data entry\r\nHigh School diploma or GED required\r\n1–3 years of customer service or office administrative experience preferred\r\nTeam members are eligible for: Company health insurance plan.\r\nProfit sharing and retirement plan.\r\n10 paid holidays plus 3 weeks of paid time off (PTO).\r\nJ-18808-Ljbffr","company":"Lambda Technologies","rawCompany":"lambda technologies","city":"Dayton","state":"OH","isRemote":false,"isActive":false,"createdAt":"2026-09-26T12:55:54.379Z","occupations":[{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"43-6014.00","title":"Secretaries and Administrative Assistants, Except Legal, Medical, and Executive","slug":"secretaries-and-administrative-assistants-except-legal-medical-and-executive"},{"code":"43-4171.00","title":"Receptionists and Information Clerks","slug":"receptionists-and-information-clerks"}],"industries":[{"code":"541380","title":"Testing Laboratories and Services","slug":"testing-laboratories-and-services"},{"code":"561320","title":"Temporary Help Services","slug":"temporary-help-services"},{"code":"541715","title":"Research and Development in the Physical, Engineering, and Life Sciences (except Nanotechnology and Biotechnology)","slug":"research-and-development-in-the-physical-engineering-and-life-sciences-except-nanotechnology-and-biotechnology"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Customer Relations Representative/Administrative Support","description":"Lambda Research is in search of a Customer Relations Representative to join our team. We are looking for a self-motivated, punctual, professional, and organized individual who enjoys detailed work, actively communicating with customers, and a fast-paced environment. This position is critical to our operations and is an integral part of our frontline customer service team tasked with creating a positive customer experience. This is a full-time, on-site position with standard hours of Monday through Friday, 8:00 a.m. to 5:00 p.m.\r\nAbout Us: Lambda Research, part of the Lambda Technologies family of companies, is a premier provider of materials testing and component improvement services. We specialize in residual stress testing and analysis, x-ray diffraction testing, and surface enhancement. Our customers include leading manufacturers and research organizations that rely on our laboratory for precise, high-quality results.\r\nPosition Summary: You will work closely with our technical staff to prepare quotations, set up projects, coordinate reports, and provide administrative support to the laboratory. The ideal candidate enjoys detailed work, active communication with customers, and thrives in a fast-paced environment.\r\nResponsibilities: Our successful Customer Relations Representatives interact with clients via incoming calls and e-mails and assist them with a broad range of needs, including:\r\nAnswering non-technical questions about their projects (scheduling, pricing, documentation, project status)\r\nGuiding customers to the appropriate technical contact for more detailed inquiries\r\nCompleting and sending quotations, contract reviews, project set-ups, and reports\r\nPerforming follow-ups on outstanding quotes and delivered reports\r\nPreparing shipments for the return of customer samples\r\nProviding broad support services such as copying, scanning, entering information into customer, and project databases\r\nAssisting with marketing activities, and supporting upper management with various administrative tasks\r\nQualifications and Skills: Proficient with Microsoft Office products (Word, Excel, Outlook)\r\nPositive, outgoing, and professional demeanor with a strong customer service mindset\r\nStrong verbal and written communication skills\r\nProven time management skills and ability to multitask in a fast-paced environment\r\nHigh attention to detail and accuracy in document preparation and data entry\r\nHigh School diploma or GED required\r\n1–3 years of customer service or office administrative experience preferred\r\nTeam members are eligible for: Company health insurance plan.\r\nProfit sharing and retirement plan.\r\n10 paid holidays plus 3 weeks of paid time off (PTO).\r\nJ-18808-Ljbffr","datePosted":"2026-09-26T12:55:54.379Z","dateModified":"2026-09-26T12:55:54.379Z","hiringOrganization":{"@type":"Organization","name":"Lambda Technologies","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Dayton","addressRegion":"OH","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"ff523fc522f520c6ecc629ce"},"url":"https://jobsearcher.com/jobs/ff523fc522f520c6ecc629ce"}}