{"schemaVersion":"jobsearcher.job.v1","id":"ff2e65ebb7e7a5dd67d8d05c","url":"https://jobsearcher.com/jobs/ff2e65ebb7e7a5dd67d8d05c","canonicalUrl":"https://jobsearcher.com/jobs/ff2e65ebb7e7a5dd67d8d05c","title":"ServiceDesk Technicians","description":"Our client, a leading Government Systems Integrator located in McLean, VA, is currently in need of 3 Service Desk Technicians for an initial 12 month contract with high-likelihood of extension for several years to come. The Service Desk Technicians will work remotely (several different shifts available) in support of end-users technical support to resolve, track, and manage technical problems. The technicians will troubleshoot and help end-users solve issues with MS Office, Windows, Active Directory, networks and other products as well as perform installation of various software applications onto end-user PCs. ServiceNow tickets will be used to process and document actions taken. This is a 24/7/365 Service Desk and occasional holiday work will be required.Required SkillsHigh energy with excellent customer service and communication skills Between 1 and 4 years of relevant experience with either an Associates Degree related to Information Technology; or, High School diploma and 3+ years of experience and/or certifications Proficient in supporting MS Office, Windows 7-10, Active Directory, VPN, Web, and network connectivity troubleshooting Relevant IT certifications (CompTIA A+, etc.) US Citizen with the ability to obtain a Public Trust clearance Preferred SkillsExperience handling a high volume of support tickets and inbound calls (highly preferred) Experience working w/ remote support tools, especially BeyondTrust (fka Bomgar) Experience using ServiceNow","company":"Clearbridge Technology Group","rawCompany":"clearbridge technology group","city":"Denver","state":"CO","isRemote":false,"isActive":false,"createdAt":"2026-08-14T11:32:42.296Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"ServiceDesk Technicians","description":"Our client, a leading Government Systems Integrator located in McLean, VA, is currently in need of 3 Service Desk Technicians for an initial 12 month contract with high-likelihood of extension for several years to come. The Service Desk Technicians will work remotely (several different shifts available) in support of end-users technical support to resolve, track, and manage technical problems. The technicians will troubleshoot and help end-users solve issues with MS Office, Windows, Active Directory, networks and other products as well as perform installation of various software applications onto end-user PCs. ServiceNow tickets will be used to process and document actions taken. This is a 24/7/365 Service Desk and occasional holiday work will be required.Required SkillsHigh energy with excellent customer service and communication skills Between 1 and 4 years of relevant experience with either an Associates Degree related to Information Technology; or, High School diploma and 3+ years of experience and/or certifications Proficient in supporting MS Office, Windows 7-10, Active Directory, VPN, Web, and network connectivity troubleshooting Relevant IT certifications (CompTIA A+, etc.) US Citizen with the ability to obtain a Public Trust clearance Preferred SkillsExperience handling a high volume of support tickets and inbound calls (highly preferred) Experience working w/ remote support tools, especially BeyondTrust (fka Bomgar) Experience using ServiceNow","datePosted":"2026-08-14T11:32:42.296Z","dateModified":"2026-08-14T11:32:42.296Z","hiringOrganization":{"@type":"Organization","name":"Clearbridge Technology Group","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Denver","addressRegion":"CO","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"ff2e65ebb7e7a5dd67d8d05c"},"url":"https://jobsearcher.com/jobs/ff2e65ebb7e7a5dd67d8d05c"}}