{"schemaVersion":"jobsearcher.job.v1","id":"ff169fa15f5abdd7130bb055","url":"https://jobsearcher.com/jobs/ff169fa15f5abdd7130bb055","canonicalUrl":"https://jobsearcher.com/jobs/ff169fa15f5abdd7130bb055","title":"Field Service Tech (E)","description":"The position of Field Service Technician – Lifecycle Services, maintains, diagnoses, repairs, services, and upkeeps conveyor driven automated sorting systems for parcels. This position requires experience with both mechanical and electrical preventative maintenance, repairs, upgrades, and strong customer service working on customers’ material handling equipment, experience may include previously working on industrial equipment, or similar conveyor driven systems within material handling or e-commerce. NPI is a well-established company, with an amazing team of talented technicians under our Lifecycles Services group.\nPOSITION DUTIES:\nQuickly and efficiently, resolve customer issues to maintain maximum uptime.\nInstruct and offer solutions or training to less experienced field technicians.\nMaintain customer equipment by scheduling and performing regular preventive maintenance inspections on equipment;\nWork with support personnel to install new equipment and perform equipment upgrades,\nProperly control company assets by managing parts inventory and on-site tools.\nMaintain an exceptional level of customer satisfaction by communicating in a cooperative and supportive manner.\nPromptly review service updates/bulletins and take recommended action on same, installation/retrofit instructions, system machine schematics, etc.\nContinue to enhance value to the company by staying technically current, i.e. attending continuing education courses in such areas as networking and software, etc.\nRespond to emergency and non-scheduled calls for service within established response time goals\nLook for new ways to improve the timeliness and quality of the level of service provided.\nBe knowledgeable in customer processes and procedures, including sort plans, IMB requirements, etc.\nBe knowledgeable in a full understanding of the methods used for generating paperwork and dispatching products.\nFlexible to work any shift including nights, weekends, and Holidays\nStrong electronics/electrical background\nSolid mechanical knowledge\nAbility to apply software skills and knowledge to our equipment\nAbility to use hand and power tools and measuring equipment i.e. oscilloscopes, DMM, etc. Ability to read technical drawings and documentation\nFull range of motion and unrestricted mobility.\nAbility to lift 50-75 lbs.\nGood problem-solving and troubleshooting skills\nGood time management skills\nStrong customer relations skills\nClear and concise verbal and written communications\nAbility to carry out detailed written and verbal instructions independently\nAbility to persuade/influence others in sensitive/confrontational situations\nBasic computer skills: DOS, Windows, UNIX, Microsoft Office","company":"Arkin","rawCompany":"arkin","city":"Compton","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-08-07T10:59:05.118Z","occupations":[{"code":"49-9099.00","title":"Installation, Maintenance, and Repair Workers, All Other","slug":"installation-maintenance-and-repair-workers-all-other"},{"code":"49-2094.00","title":"Electrical and Electronics Repairers, Commercial and Industrial Equipment","slug":"electrical-and-electronics-repairers-commercial-and-industrial-equipment"},{"code":"49-9071.00","title":"Maintenance and Repair Workers, General","slug":"maintenance-and-repair-workers-general"}],"industries":[{"code":"811310","title":"Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance","slug":"commercial-and-industrial-machinery-and-equipment-except-automotive-and-electronic-repair-and-maintenance"},{"code":"811210","title":"Electronic and Precision Equipment Repair and Maintenance","slug":"electronic-and-precision-equipment-repair-and-maintenance"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Field Service Tech (E)","description":"The position of Field Service Technician – Lifecycle Services, maintains, diagnoses, repairs, services, and upkeeps conveyor driven automated sorting systems for parcels. This position requires experience with both mechanical and electrical preventative maintenance, repairs, upgrades, and strong customer service working on customers’ material handling equipment, experience may include previously working on industrial equipment, or similar conveyor driven systems within material handling or e-commerce. NPI is a well-established company, with an amazing team of talented technicians under our Lifecycles Services group.\nPOSITION DUTIES:\nQuickly and efficiently, resolve customer issues to maintain maximum uptime.\nInstruct and offer solutions or training to less experienced field technicians.\nMaintain customer equipment by scheduling and performing regular preventive maintenance inspections on equipment;\nWork with support personnel to install new equipment and perform equipment upgrades,\nProperly control company assets by managing parts inventory and on-site tools.\nMaintain an exceptional level of customer satisfaction by communicating in a cooperative and supportive manner.\nPromptly review service updates/bulletins and take recommended action on same, installation/retrofit instructions, system machine schematics, etc.\nContinue to enhance value to the company by staying technically current, i.e. attending continuing education courses in such areas as networking and software, etc.\nRespond to emergency and non-scheduled calls for service within established response time goals\nLook for new ways to improve the timeliness and quality of the level of service provided.\nBe knowledgeable in customer processes and procedures, including sort plans, IMB requirements, etc.\nBe knowledgeable in a full understanding of the methods used for generating paperwork and dispatching products.\nFlexible to work any shift including nights, weekends, and Holidays\nStrong electronics/electrical background\nSolid mechanical knowledge\nAbility to apply software skills and knowledge to our equipment\nAbility to use hand and power tools and measuring equipment i.e. oscilloscopes, DMM, etc. Ability to read technical drawings and documentation\nFull range of motion and unrestricted mobility.\nAbility to lift 50-75 lbs.\nGood problem-solving and troubleshooting skills\nGood time management skills\nStrong customer relations skills\nClear and concise verbal and written communications\nAbility to carry out detailed written and verbal instructions independently\nAbility to persuade/influence others in sensitive/confrontational situations\nBasic computer skills: DOS, Windows, UNIX, Microsoft Office","datePosted":"2026-08-07T10:59:05.118Z","dateModified":"2026-08-07T10:59:05.118Z","hiringOrganization":{"@type":"Organization","name":"Arkin","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Compton","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"ff169fa15f5abdd7130bb055"},"url":"https://jobsearcher.com/jobs/ff169fa15f5abdd7130bb055"}}