Retail District Manager adidas, Northern California/San Francisco Bay Area, CA
Overview Title: District Manager
Position: District Manager
Line of Business: Retail
Department: Store Operations
Location (City): Various
Grade: M3
Working Relationship: Direct Reporting Line (ad): Regional Director; Indirect / 2nd Direct Reporting Line: Personnel Managed (Y/N): Y; Key Interfaces (Relationships with other dept/groups): Customers, Peers, Supervisor, Vendors and Supports Functions
Purpose: Drive your district's profitability by meeting or exceeding district sales and profit targets; coaching Store Leaders to drive commercial success and excel in customer service; ensuring proper execution of established policies, procedures, initiatives, and directives.
Responsibilities
Lead the recruitment, on-boarding, training, and development efforts in the district through partnership with HR, Talent Acquisition and Retail Training
Coach, motivate and inspire Store Leaders to accomplish store goals and maximize their individual performance, both face-to-face and remotely
Create a high-performance culture by setting clear expectations, analyzing performance, and giving appropriate and prompt feedback, including actively managing poor performance
Own succession planning for the district
Complete all District Leader training programs and effectively apply the learning on the job
Seek coaching and learning opportunities to continually improve your performance
Deliver best practice implementation to drive overall Market and Global retail performance
Ensure compliance to established HR policies and procedures
Lead a service culture by driving a service and selling culture in the district through leadership of adidas Group service model
Spend focused time on the sales floor during store visits to determine service improvement opportunities and to coach the Store Leaders
Analyze Net Promoter Score results and communicate them to the district team to drive continuous service improvement
Optimize the consumer experience through leading digital initiatives including ship-from-store, click and collect, and all programs through our store associate mobile device
Lead store operations: plan and prioritize structured store visits to maximize district performance
Dedicate a minimum of 3.5 days per week to store visits and ensure all stores in the district are visited at least once per month (exceptions require Market Retail Director approval)
Ensure adidas Retail Management Standards compliance with established policies, procedures, initiatives, and directives
Lead change management processes with initiatives as relevant
Brand and Product Expertise
Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
Demonstrate a passion for sport, culture, and community, encouraging Store Leaders to lead this through their people
Maintain established in-store Retail Experience and Visual Excellence standards in partnership with Visual Excellence Regional and Area Leaders, according to directives in all stores within the district
Partner with Retail Training in leadership of the effective and timely delivery of Foundational, Seasonal Brand product training materials and all learning programs in the store
District Profitability
Take full ownership of the district and its commercial success
Analyze relevant data to probe and challenge the status quo with both Retail Back Office partners and Store Leaders
Coach Store Leaders to increase their stores' sales, productivity, and profitability
Ensure the legal and financial integrity of the district's store portfolio
Key Relationships
Customers; Peers and Line Leaders
Vendors and Support Functions (i.e. Store Operations, Retail Training, Retail Marketing, Visual Excellence, HR, Talent Acquisition, etc.)
Local Administration (i.e., mall management)
Knowledge, Skills and Abilities
Must possess and consistently exhibit the competencies relative to the position
Excellent skills in operating personal computers, POS systems, and various software packages including MS Office
Knowledge and understanding of profit and loss statement and store Key Performance Indicators to make commercial decisions based on sound financial judgment
Strong interpersonal and communication skills including the ability to lead discussions in diverse groups of varying size
Excellent time management and problem-solving skills, with the ability to use good judgment and make strong independent decisions
Demonstrate an inspirational attitude that contributes to a positive team environment
Ability to travel 50% of the time to all stores within designated district and, in some cases, with limited notice
Qualifications
Bachelor's degree from a four-year college or university or a minimum of three years in Sporting Apparel & Footwear Retail industry in a sales or operations management position; or equivalent combination of education and experience
4 years of increasing experience in retail management that includes a minimum of 2 years as a Store Manager
3 years multi-store management experience
adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate harassment or discrimination toward any of our applicants or employees. We are an Equal Opportunity Employer.
adidas offers medical, dental, vision, and other benefits including 401k plan and Stock Purchase Plan with employer match. Employees accrue prorated flexible time off and seven paid holidays per year.
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