{"schemaVersion":"jobsearcher.job.v1","id":"fef19fd54d173ce3e90cd8a6","url":"https://jobsearcher.com/jobs/fef19fd54d173ce3e90cd8a6","canonicalUrl":"https://jobsearcher.com/jobs/fef19fd54d173ce3e90cd8a6","title":"Customer Experience Representative","description":"Overview\nEnterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.\n\nThe National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Customer Experience Representative (CXR). The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers. This position also facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience.\n\nThis pay for this position starts at $21 / hour plus bonus and commission opportunities (Potential for $12,000 in annual bonus and commission)\n\nThis position is located at the Kalispell Glacier Park International Airport (FCA) (GPI). Address is 4170 US Highway 2, Kalispell, MT, 59901\n\nWe offer:\nPaid time off\nEmployee rental car discounts\nRetirement savings plan including 401k with matching profit sharing\nHealth Insurance\nLife Insurance\nDental Insurance\nVision Insurance\nTraining and development\n\nAvailable Schedule:\nFriday - Tuesday 4pm - 1am\nResponsibilities\nWe are hiring now for immediate openings. Responsibilities include:\nMeet and greet customers in a professional, friendly, and timely manner\nProvide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services\nUse Company approved sales and service techniques to determine customer needs and offer optional protection products, upgrades, fuel options and other additional equipment\nOffer additional customer assistance by offering directions, maps, local area information, and appropriate service information\nAnswer incoming calls for reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, and other vendors\nPlace outgoing calls for callback management, and miscellaneous calls as assigned\nAssist to assess condition of rental upon return\nNotify Management of any known customer problems\nNotify Management of any known vehicle problems and any required vehicle maintenance\nContinuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training\nPerform miscellaneous and backup duties job-related duties as assigned\nEqual Opportunity Employer/Disability/Veterans\nQualifications\nHigh School Diploma or G.E.D. required\nMust have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years, and no drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI).\nMust be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.\nMust be at least 18 years old","company":"Enterprise Mobility","rawCompany":"enterprise mobility","city":"Kalispell","state":"MT","isRemote":false,"isActive":false,"createdAt":"2026-04-14T10:36:38.299Z","occupations":[{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"41-2021.00","title":"Counter and Rental Clerks","slug":"counter-and-rental-clerks"},{"code":"41-2031.00","title":"Retail Salespersons","slug":"retail-salespersons"}],"industries":[{"code":"532111","title":"Passenger Car Rental","slug":"passenger-car-rental"},{"code":"532120","title":"Truck, Utility Trailer, and RV (Recreational Vehicle) Rental and Leasing","slug":"truck-utility-trailer-and-rv-recreational-vehicle-rental-and-leasing"},{"code":"532310","title":"General Rental Centers","slug":"general-rental-centers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Customer Experience Representative","description":"Overview\nEnterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.\n\nThe National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Customer Experience Representative (CXR). The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers. This position also facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience.\n\nThis pay for this position starts at $21 / hour plus bonus and commission opportunities (Potential for $12,000 in annual bonus and commission)\n\nThis position is located at the Kalispell Glacier Park International Airport (FCA) (GPI). Address is 4170 US Highway 2, Kalispell, MT, 59901\n\nWe offer:\nPaid time off\nEmployee rental car discounts\nRetirement savings plan including 401k with matching profit sharing\nHealth Insurance\nLife Insurance\nDental Insurance\nVision Insurance\nTraining and development\n\nAvailable Schedule:\nFriday - Tuesday 4pm - 1am\nResponsibilities\nWe are hiring now for immediate openings. Responsibilities include:\nMeet and greet customers in a professional, friendly, and timely manner\nProvide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services\nUse Company approved sales and service techniques to determine customer needs and offer optional protection products, upgrades, fuel options and other additional equipment\nOffer additional customer assistance by offering directions, maps, local area information, and appropriate service information\nAnswer incoming calls for reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, and other vendors\nPlace outgoing calls for callback management, and miscellaneous calls as assigned\nAssist to assess condition of rental upon return\nNotify Management of any known customer problems\nNotify Management of any known vehicle problems and any required vehicle maintenance\nContinuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training\nPerform miscellaneous and backup duties job-related duties as assigned\nEqual Opportunity Employer/Disability/Veterans\nQualifications\nHigh School Diploma or G.E.D. required\nMust have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years, and no drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI).\nMust be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.\nMust be at least 18 years old","datePosted":"2026-04-14T10:36:38.299Z","dateModified":"2026-04-14T10:36:38.299Z","hiringOrganization":{"@type":"Organization","name":"Enterprise Mobility","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Kalispell","addressRegion":"MT","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"fef19fd54d173ce3e90cd8a6"},"url":"https://jobsearcher.com/jobs/fef19fd54d173ce3e90cd8a6"}}