Reservation Agent | Remote Position

Benefits401(k)401(k) matchingReservation AgentAre you looking for a career where you can professionally grow and develop your sales skills while being part of a family oriented team driven to produce World Class experiences for travelers to the Alabama Gulf Coast? Oh yeah, and you can do this all from the comfort of your own home after a short training period. In office days are required for training, team member celebrations, team area outings and special events.Guide potential guests in planning their next vacation at the most sought after properties on the Alabama Gulf Coast, Turquoise Place & The Beach Club Resort & Spa.We're looking for self-motivated and goal-oriented team members who have the potential to work from home (MUST be able to report to the office as required) as part of our sales-driven culture with great starting pay and monthly incentives based on performance . Agents must have a friendly and energetic attitude to be the first contact for potential guests of Spectrum Resorts. The majority of tasks will include securing bookings while educating potential guests of the special benefits and perks of renting through Spectrum Resorts to stay at the most sought after properties on the Alabama Gulf Coast. Other duties will include handling existing reservations and concierge-type calls, along with other tasks assigned by leadership as it relates to reservations.Essential DutiesAnswer reservation calls and secure bookings.Accept payment and confirm reservation.Follow up on initial calls and leads.Provide resort information to guests.Book reservations for on-site dining, spa, beach chair rentals, etc.Required SkillsExcellent customer service/hospitality skillsExcellent communication skills, both oral and writtenBasic computer skills to include Microsoft Office programs and the ability to learn property-specific computer programsSelf motivated to work independentlyStrong sales skills to close sales and follow up on leadsPrior Front Desk or Reservations experience, a plus!Physical SkillsMust be able to sit at a computer and on the phone for entire shiftMust be able to work from home in a home office as neededMust be available to report on-site as required#J-18808-Ljbffr