Front Desk Receptionist

Position Title: Front Desk ReceptionistThe Front Desk Receptionist plays a crucial role in ensuring a welcoming and professional environment for patients. This position requires a bilingual individual who excels in customer service and is adept at handling sensitive health information with discretion. The receptionist will be responsible for managing patient interactions, maintaining the electronic medical record system, and ensuring the clinic operates smoothly. Candidates should be prepared to work in a dynamic setting that serves a diverse community, where professionalism and reliability are paramount. This role offers an opportunity to contribute to a growing nonprofit organization that values employee development and community impact.Salary Range: $50,000 / Year DOEFront Desk Receptionist ResponsibilitiesGreet patients and ensure a positive first impressionManage electronic medical records and documentationHandle patient check-ins and check-outs efficientlySchedule follow-up appointments and remind patients of upcoming visitsAssist with administrative tasks, including consent forms and metro card distributionOpen or close the clinic as neededCommunicate effectively with clinicians regarding patient arrivalsFront Desk Receptionist RequirementsBilingual in English and SpanishHigh school diploma3-5+ years of experience as a receptionist in a professional setting, preferably in medical, legal, or financial servicesKnowledge of HIPAA compliance and discretion in handling confidential informationBachelor's degree is preferredExperience in behavioral health services is preferredFamiliarity with electronic health records or CRM systems is preferredBenefits15 PTO days accrued annually12 sick days per year9 paid holidays per yearIf you are a Front Desk Receptionist looking to take the next step in your career, apply now!