{"schemaVersion":"jobsearcher.job.v1","id":"fe94ee98b1eee2774ad28edb","url":"https://jobsearcher.com/jobs/fe94ee98b1eee2774ad28edb","canonicalUrl":"https://jobsearcher.com/jobs/fe94ee98b1eee2774ad28edb","title":"Computer Technician (Helpdesk)","description":"Position Summary: Responsible for supporting all technology hardware and software systems in our enterprise environment. Provide in-person and remote technical support to our customers. Assist in a wide variety of responsibilities including, but not limited to, asset tracking, detailed documentation, installation, configuration, remediation, and troubleshooting of IT resources. Provide top-tier service and support with clear and concise communication and follow-through. Job Responsibilities:\nInstalls and configures computer hardware, software, systems, mobile devices, printers, and scanners\nAssists in coordinating audiovisual setups and video conferencing support\nVirtual Meeting Applications knowledge preferred (MS Teams, Zoom, GoTo, etc.)\nAudiovisual Equipment knowledge preferred (Microsoft Teams Rooms certified equipment)\nMonitors and maintains computer systems using company-provided tools, like Active Directory and Microsoft Endpoint Configuration Manager (MECM).\nIdentify and diagnose hardware, software, or network-related problems, and identify a plan to resolve, repair, or replace resources, as needed.\nRecommend strategies to increase efficiencies which may include implementing new practices, devices, and/or software.\nProficiency in Office 365; MS Outlook, MS Excel, MS Word, MS Teams, and Windows 10/11\nCollaborate and assist with other areas of the IT department on projects and initiatives\nOnsite hours of operation are between 7:00 am and 6:00 pm, Monday through Friday\nParticipate in after-hours (evening & weekend) on-call rotation\nTravel to remote locations to provide support, as needed\nPerform other duties as assigned\nAbility to lift 50 pounds Note\nAs a member of the technology team, they need the ability to be contacted to respond to requests incidents.\nJob Type: Full-time\nPay: $23.00 - $28.00 per hour\nSchedule:\n8 hour shift\nAbility to Commute:\nOcoee, FL 34761 (Required)\nAbility to Relocate:\nOcoee, FL 34761: Relocate before starting work (Required)\nWork Location: In person","company":"Tech Army","rawCompany":"tech army","city":"Ocoee","state":"FL","isRemote":false,"isActive":false,"createdAt":"2026-08-06T12:19:19.093Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"}],"industries":[{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Computer Technician (Helpdesk)","description":"Position Summary: Responsible for supporting all technology hardware and software systems in our enterprise environment. Provide in-person and remote technical support to our customers. Assist in a wide variety of responsibilities including, but not limited to, asset tracking, detailed documentation, installation, configuration, remediation, and troubleshooting of IT resources. Provide top-tier service and support with clear and concise communication and follow-through. Job Responsibilities:\nInstalls and configures computer hardware, software, systems, mobile devices, printers, and scanners\nAssists in coordinating audiovisual setups and video conferencing support\nVirtual Meeting Applications knowledge preferred (MS Teams, Zoom, GoTo, etc.)\nAudiovisual Equipment knowledge preferred (Microsoft Teams Rooms certified equipment)\nMonitors and maintains computer systems using company-provided tools, like Active Directory and Microsoft Endpoint Configuration Manager (MECM).\nIdentify and diagnose hardware, software, or network-related problems, and identify a plan to resolve, repair, or replace resources, as needed.\nRecommend strategies to increase efficiencies which may include implementing new practices, devices, and/or software.\nProficiency in Office 365; MS Outlook, MS Excel, MS Word, MS Teams, and Windows 10/11\nCollaborate and assist with other areas of the IT department on projects and initiatives\nOnsite hours of operation are between 7:00 am and 6:00 pm, Monday through Friday\nParticipate in after-hours (evening & weekend) on-call rotation\nTravel to remote locations to provide support, as needed\nPerform other duties as assigned\nAbility to lift 50 pounds Note\nAs a member of the technology team, they need the ability to be contacted to respond to requests incidents.\nJob Type: Full-time\nPay: $23.00 - $28.00 per hour\nSchedule:\n8 hour shift\nAbility to Commute:\nOcoee, FL 34761 (Required)\nAbility to Relocate:\nOcoee, FL 34761: Relocate before starting work (Required)\nWork Location: In person","datePosted":"2026-08-06T12:19:19.093Z","dateModified":"2026-08-06T12:19:19.093Z","hiringOrganization":{"@type":"Organization","name":"Tech Army","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Ocoee","addressRegion":"FL","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"fe94ee98b1eee2774ad28edb"},"url":"https://jobsearcher.com/jobs/fe94ee98b1eee2774ad28edb"}}