{"schemaVersion":"jobsearcher.job.v1","id":"fe7d8939ef1aa83f71a98a93","url":"https://jobsearcher.com/jobs/fe7d8939ef1aa83f71a98a93","canonicalUrl":"https://jobsearcher.com/jobs/fe7d8939ef1aa83f71a98a93","title":"Senior Helpdesk Tech","description":"Senior Helpdesk Tech\nRemote\nAt IPT Associates (IPTA), we enjoy solving real-world problems with technology. We work closely with our customers, teammates, experts, and partners to come up with practical solutions that make a difference. Whether it's a government or business organization, we focus on understanding the need and building something that works.\n\nOur Team\n\nAt IPTA, everything starts with our people. We're big believers that when you invest in your team, great things happen. That's why we encourage learning, growth, and trying new things-even if you don't have all the answers yet.\n\nOur culture is rooted in fierce determination, fearless integrity, and passionate service-but we also like to keep things collaborative, supportive, and down-to-earth.\n\nWe're looking for people who:\n\nAre curious and excited about technology\nLike solving problems and figuring things out\nCan take initiative but also enjoy working with a team\nWant to keep learning, growing, and challenging themselves\n\nIf you're someone who's eager to jump in, learn something new, and make an impact-you'll fit right in here.\n\n* This position is contingent upon contract award, and the actual job description may vary based on specific contract requirements and organizational needs. *\n\nResponsibilities:\n\nProvide technical assistance to computer users\nAnswer questions or resolve computer problems for clients in person, or via telephone or electronically\nMay provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems\n\nRequirements:\n\nBachelor's degree in Computer Science, Information Systems, Engineering, or other Scientific/Technical discipline\nTen (10) years of experience in a similar role\nMust meet IAT-II requirements\nActive Security clearance\nIPTA is an Equal Opportunity Employer. All employment decisions are based on individual merit, including qualifications, experience, performance, and business needs, consistent with applicable federal laws and federal contracting requirements. IPTA provides equal opportunity and utilizes merit-based principles to make employment-related decisions.\n\n#clearance","company":"Interactive Process Technology","rawCompany":"interactive process technology","city":"Remote","state":"OR","isRemote":false,"isActive":false,"createdAt":"2026-08-05T01:27:32.184Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Senior Helpdesk Tech","description":"Senior Helpdesk Tech\nRemote\nAt IPT Associates (IPTA), we enjoy solving real-world problems with technology. We work closely with our customers, teammates, experts, and partners to come up with practical solutions that make a difference. Whether it's a government or business organization, we focus on understanding the need and building something that works.\n\nOur Team\n\nAt IPTA, everything starts with our people. We're big believers that when you invest in your team, great things happen. That's why we encourage learning, growth, and trying new things-even if you don't have all the answers yet.\n\nOur culture is rooted in fierce determination, fearless integrity, and passionate service-but we also like to keep things collaborative, supportive, and down-to-earth.\n\nWe're looking for people who:\n\nAre curious and excited about technology\nLike solving problems and figuring things out\nCan take initiative but also enjoy working with a team\nWant to keep learning, growing, and challenging themselves\n\nIf you're someone who's eager to jump in, learn something new, and make an impact-you'll fit right in here.\n\n* This position is contingent upon contract award, and the actual job description may vary based on specific contract requirements and organizational needs. *\n\nResponsibilities:\n\nProvide technical assistance to computer users\nAnswer questions or resolve computer problems for clients in person, or via telephone or electronically\nMay provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems\n\nRequirements:\n\nBachelor's degree in Computer Science, Information Systems, Engineering, or other Scientific/Technical discipline\nTen (10) years of experience in a similar role\nMust meet IAT-II requirements\nActive Security clearance\nIPTA is an Equal Opportunity Employer. All employment decisions are based on individual merit, including qualifications, experience, performance, and business needs, consistent with applicable federal laws and federal contracting requirements. IPTA provides equal opportunity and utilizes merit-based principles to make employment-related decisions.\n\n#clearance","datePosted":"2026-08-05T01:27:32.184Z","dateModified":"2026-08-05T01:27:32.184Z","hiringOrganization":{"@type":"Organization","name":"Interactive Process Technology","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Remote","addressRegion":"OR","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"fe7d8939ef1aa83f71a98a93"},"url":"https://jobsearcher.com/jobs/fe7d8939ef1aa83f71a98a93"}}