{"schemaVersion":"jobsearcher.job.v1","id":"fe5dad33950fbfea9c4ba840","url":"https://jobsearcher.com/jobs/fe5dad33950fbfea9c4ba840","canonicalUrl":"https://jobsearcher.com/jobs/fe5dad33950fbfea9c4ba840","title":"Engineer 3, Network Engineering - SDWAN","description":"Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.\n\nJob Summary\nThe Engineer 3, Network Engineering - Software Defined Networking (SD-WAN) is responsible for supporting and troubleshooting SD-WAN services for Comcast Business mid-market customers. This role serves as a technical escalation point for service assurance, change requests, and incident resolution, ensuring customer networks remain stable and operational. The engineer will work closely with internal operations teams, equipment vendors, and field resources to diagnose issues, resolve underlay circuit concerns, and coordinate hardware replacement activities when necessary. The ideal candidate will possess strong SD-WAN expertise, hands-on troubleshooting experience, and a solid understanding of WAN and LAN technologies.\nJob Description\nBEFORE YOU APPLY\nLocation: CO - Denver, 8000 E Iliff Ave ; IL - Naperville, 1415 W Diehl Rd Ste 5 ; TX - Plano, 7900 Windrose Avenue 8th Floor\nOnsite Requirement: 4 days per week\nMust live within 50 miles of the office or self-relocate\nNo relocation assistance available\nCandidates must be authorized to work in the U.S. without current or future employer sponsorship\nComcast will not provide employment visa sponsorship or immigration-related support for this position\nResponsibilities:\nProvide advanced support and troubleshooting for SD-WAN environments serving mid-market business customers.\nDiagnose and resolve service-impacting incidents related to SD-WAN overlays, underlay circuits, routing, and connectivity.\nPerform service assurance activities, including customer change requests and network modifications.\nTroubleshoot WAN and LAN network issues across customer environments.\nServe as a technical escalation resource for complex networking issues.\nWork closely with cross-functional teams to coordinate hardware replacements and network restoration efforts.\nMonitor network performance and proactively identify service degradation or potential outages.\nDocument troubleshooting activities, resolutions, and network configurations.\nCollaborate with vendors and internal support teams to resolve equipment and circuit-related issues.\nParticipate in after-hours, weekend, holiday, and on-call support as required.\nConsistent exercise of independent judgment and discretion in matters of significance.\nRegular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.\nOther duties and responsibilities as assigned.\nRequired Qualifications\nBachelor's degree and/or equivalent combination of education and experience.\nStrong experience supporting and troubleshooting SD-WAN solutions.\nHands-on experience with Versa SD-WAN platforms and associated technologies.\nStrong knowledge of WAN, LAN, routing, switching, and IP networking fundamentals.\nExperience troubleshooting underlay circuit connectivity issues.\nAbility to analyze network incidents and drive timely resolution.\nStrong communication and customer-facing troubleshooting skills.\nExperience supporting business customer network environments.\nPreferred Qualifications\nExperience supporting service provider, managed network, or enterprise networking environments.\nKnowledge of Ethernet, MPLS, DIA, broadband, and other WAN transport technologies.\nFamiliarity with network monitoring and performance management tools.\nIndustry certifications such as CCNA, CCNP, Versa, or equivalent networking certifications.\nEmployees at all levels are expected to:\nUnderstand our Operating Principles; make them the guidelines for how you do your job.\nOwn the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.\nKnow your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.\nWin as a team make big things happen by working together and being open to new ideas.\nBe an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.\nDrive results and growth.\nSupport a culture of inclusion in how you work and lead.\nDo what's right for each other, our customers, investors and our communities.\n\nDisclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.\nComcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.\n\nSkills:\nCustomer Experience (CX); Technical Troubleshooting; Network Maintenance; Quality Standards\n\nSalary:\nColorado Pay Range: $92,636.96 - $138,955.44\nAdditional Range: This job can be performed in Illinois with a Pay Range of $84,215.42 - $138,955.44\nComcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.\n\nThe application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.\n\nBase pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.\n\nEducation\nBachelor's Degree\nWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.\nRelevant Work Experience\n5-7 Years","company":"Comcast","rawCompany":"comcast","city":"Denver","state":"CO","isRemote":false,"isActive":false,"createdAt":"2026-08-08T14:03:32.096Z","occupations":[{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"},{"code":"15-1241.00","title":"Computer Network Architects","slug":"computer-network-architects"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"517111","title":"Wired Telecommunications Carriers","slug":"wired-telecommunications-carriers"},{"code":"518210","title":"Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services","slug":"computing-infrastructure-providers-data-processing-web-hosting-and-related-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Engineer 3, Network Engineering - SDWAN","description":"Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.\n\nJob Summary\nThe Engineer 3, Network Engineering - Software Defined Networking (SD-WAN) is responsible for supporting and troubleshooting SD-WAN services for Comcast Business mid-market customers. This role serves as a technical escalation point for service assurance, change requests, and incident resolution, ensuring customer networks remain stable and operational. The engineer will work closely with internal operations teams, equipment vendors, and field resources to diagnose issues, resolve underlay circuit concerns, and coordinate hardware replacement activities when necessary. The ideal candidate will possess strong SD-WAN expertise, hands-on troubleshooting experience, and a solid understanding of WAN and LAN technologies.\nJob Description\nBEFORE YOU APPLY\nLocation: CO - Denver, 8000 E Iliff Ave ; IL - Naperville, 1415 W Diehl Rd Ste 5 ; TX - Plano, 7900 Windrose Avenue 8th Floor\nOnsite Requirement: 4 days per week\nMust live within 50 miles of the office or self-relocate\nNo relocation assistance available\nCandidates must be authorized to work in the U.S. without current or future employer sponsorship\nComcast will not provide employment visa sponsorship or immigration-related support for this position\nResponsibilities:\nProvide advanced support and troubleshooting for SD-WAN environments serving mid-market business customers.\nDiagnose and resolve service-impacting incidents related to SD-WAN overlays, underlay circuits, routing, and connectivity.\nPerform service assurance activities, including customer change requests and network modifications.\nTroubleshoot WAN and LAN network issues across customer environments.\nServe as a technical escalation resource for complex networking issues.\nWork closely with cross-functional teams to coordinate hardware replacements and network restoration efforts.\nMonitor network performance and proactively identify service degradation or potential outages.\nDocument troubleshooting activities, resolutions, and network configurations.\nCollaborate with vendors and internal support teams to resolve equipment and circuit-related issues.\nParticipate in after-hours, weekend, holiday, and on-call support as required.\nConsistent exercise of independent judgment and discretion in matters of significance.\nRegular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.\nOther duties and responsibilities as assigned.\nRequired Qualifications\nBachelor's degree and/or equivalent combination of education and experience.\nStrong experience supporting and troubleshooting SD-WAN solutions.\nHands-on experience with Versa SD-WAN platforms and associated technologies.\nStrong knowledge of WAN, LAN, routing, switching, and IP networking fundamentals.\nExperience troubleshooting underlay circuit connectivity issues.\nAbility to analyze network incidents and drive timely resolution.\nStrong communication and customer-facing troubleshooting skills.\nExperience supporting business customer network environments.\nPreferred Qualifications\nExperience supporting service provider, managed network, or enterprise networking environments.\nKnowledge of Ethernet, MPLS, DIA, broadband, and other WAN transport technologies.\nFamiliarity with network monitoring and performance management tools.\nIndustry certifications such as CCNA, CCNP, Versa, or equivalent networking certifications.\nEmployees at all levels are expected to:\nUnderstand our Operating Principles; make them the guidelines for how you do your job.\nOwn the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.\nKnow your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.\nWin as a team make big things happen by working together and being open to new ideas.\nBe an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.\nDrive results and growth.\nSupport a culture of inclusion in how you work and lead.\nDo what's right for each other, our customers, investors and our communities.\n\nDisclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.\nComcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.\n\nSkills:\nCustomer Experience (CX); Technical Troubleshooting; Network Maintenance; Quality Standards\n\nSalary:\nColorado Pay Range: $92,636.96 - $138,955.44\nAdditional Range: This job can be performed in Illinois with a Pay Range of $84,215.42 - $138,955.44\nComcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.\n\nThe application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.\n\nBase pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.\n\nEducation\nBachelor's Degree\nWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.\nRelevant Work Experience\n5-7 Years","datePosted":"2026-08-08T14:03:32.096Z","dateModified":"2026-08-08T14:03:32.096Z","hiringOrganization":{"@type":"Organization","name":"Comcast","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Denver","addressRegion":"CO","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"fe5dad33950fbfea9c4ba840"},"url":"https://jobsearcher.com/jobs/fe5dad33950fbfea9c4ba840"}}