Medical Office Receptionist

Cape Cod Pediatrics is seeking a Medical Office Receptionist customer service superstar to join our awesome team! Responsibilities and duties include the following: Provide outstanding customer service to families and staff Cheerfully greet, register, check-in and check-out patients Obtain and or update demographic and insurance information, scan insurance cards and check eligibility Collect co-payments and outstanding balances at time of check-in Balance daily sheet and monies collected Manage and route telephone calls Schedule Providers appointments Process medical records requests Contact patients to follow-up on missed appointments Ensure all appropriate information is sent to specialist prior to appointment Obtain prior authorizations when required Scan information into EMR Perform other tasks as assigned Our ideal candidate will have the following qualifications: At least two years of medical office receptionist experience Experience using electronic medical records, preferably Epic Excellent customer service and interpersonal skills Ability to multi-task in a fast paced environment Cape Cod Pediatrics is an equal opportunity employer Qualified applicants are encouraged to forward their cover letters and resumes for immediate consideration. Job Type: Full-time Benefits: 401(k) matching AD&D insurance Bereavement leave Free flu shots Free parking Health insurance Life insurance Paid jury duty Paid sick time Paid time off Paid training Schedule: Monday to Friday Education: High school or equivalent (Preferred) Experience: Customer service: 2 years (Required) Medical terminology: 1 year (Required) Computer skills: 1 year (Required) Work Location: In person