IT Support Technician I

Join Our TeamWere looking for an IT Support Technician I to support our Information Systems team in the Omaha office. In this role, youll be the first point of contact for employees across the organizationtroubleshooting issues, providing technical support, and helping keep our systems running smoothly. This is a great opportunity to grow your IT career in a supportive, team-oriented environment. Our CultureAt Farmers National Company, we foster a collaborative, respectful, and team-focused environment where employees feel supported and valued. As an employee-owned company, we believe in shared success and encourage open communication, continuous learning, and professional growthKey ResponsibilitiesRespond to IT support requests (phone, email, in-person) Troubleshoot hardware, software, and application issues Track and resolve tickets in a timely manner Provide technical support to employees across all departments Assist with installation, configuration, and maintenance of devices and systems Communicate clearly and professionally with users Participate in rotating on-call support Support additional IT projects as needed QualificationsAssociates Degree in IT, Computer Science, or related fieldOR High School Diploma/GED with 4+ years of relevant experience 1+ year of IT Help Desk or technical support experience Basic knowledge of computer systems, troubleshooting, and maintenance Strong communication, organization, and customer service skills What Makes You a Great FitTeam-oriented with a strong sense of integrity Reliable and accountable Problem-solver with a customer-first mindset Eager to learn and grow technical skills Physical RequirementsFrequent sitting, computer use, and communication Occasional bending, lifting, or moving up to 50 lbs Why Join UsEmployee-owned company with shared success Collaborative, supportive team environment Career growth and development opportunities Exposure to a wide range of technologies Apply TodayStart your IT career with a company that values your growth and contributionsapply now! PIdbed8cbeaec8-26289-40638747