{"schemaVersion":"jobsearcher.job.v1","id":"fe1673b87e805b248cd5328c","url":"https://jobsearcher.com/jobs/fe1673b87e805b248cd5328c","canonicalUrl":"https://jobsearcher.com/jobs/fe1673b87e805b248cd5328c","title":"Customer Program Manager","description":"Role Overview The Customer Program Manager owns the long-term relationship with assigned enterprise customers and is responsible for coordinating technology deployments, lifecycle management, and ongoing program delivery. This role acts as the primary trusted advisor and escalation point for the customer across all internal teams.\nWhat You Will Do Lead multiple concurrent customer deployment projects, manage project scope, timelines, risks, dependencies, and issue resolution, and ensure operational activities align to the broader customer program roadmap.\nWhy It Might Be a Fit The ideal candidate combines strong project management skills with a hands-on operational mindset and is comfortable working across sales, operations, field services, logistics, procurement, and customer teams.\nRequirements Bachelor's degree in Business, Supply Chain, Information Technology, Project Management, or related field\n5–7+ years of project management experience in technology deployments, managed services, logistics, supply chain, field services, IT lifecycle management, or related industries\nDemonstrated success managing large, multi-site deployment or rollout projects\nProven experience in customer- or account-facing roles, including managing executive relationships and escalations\nExperience working within ERP, CRM, or service management platforms such as NetSuite, ServiceNow, Salesforce, SAP, Oracle, or similar\nStrong understanding of project planning, scheduling, risk management, and stakeholder communication\nAdvanced Microsoft Excel and Microsoft Project skills\nExcellent organizational, analytical, and problem-solving abilities\nCommercial awareness of contracts, SLAs, renewals, and scope/change management\nStrong written, verbal, and presentation skills\n\n#J-18808-Ljbffr","company":"Trg","rawCompany":"trg","city":"Brooklyn","state":"NY","isRemote":false,"isActive":false,"createdAt":"2026-06-24T03:15:33.313Z","occupations":[{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"},{"code":"15-1299.09","title":"Information Technology Project Managers","slug":"information-technology-project-managers"},{"code":"11-3021.00","title":"Computer and Information Systems Managers","slug":"computer-and-information-systems-managers"}],"industries":[{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Customer Program Manager","description":"Role Overview The Customer Program Manager owns the long-term relationship with assigned enterprise customers and is responsible for coordinating technology deployments, lifecycle management, and ongoing program delivery. This role acts as the primary trusted advisor and escalation point for the customer across all internal teams.\nWhat You Will Do Lead multiple concurrent customer deployment projects, manage project scope, timelines, risks, dependencies, and issue resolution, and ensure operational activities align to the broader customer program roadmap.\nWhy It Might Be a Fit The ideal candidate combines strong project management skills with a hands-on operational mindset and is comfortable working across sales, operations, field services, logistics, procurement, and customer teams.\nRequirements Bachelor's degree in Business, Supply Chain, Information Technology, Project Management, or related field\n5–7+ years of project management experience in technology deployments, managed services, logistics, supply chain, field services, IT lifecycle management, or related industries\nDemonstrated success managing large, multi-site deployment or rollout projects\nProven experience in customer- or account-facing roles, including managing executive relationships and escalations\nExperience working within ERP, CRM, or service management platforms such as NetSuite, ServiceNow, Salesforce, SAP, Oracle, or similar\nStrong understanding of project planning, scheduling, risk management, and stakeholder communication\nAdvanced Microsoft Excel and Microsoft Project skills\nExcellent organizational, analytical, and problem-solving abilities\nCommercial awareness of contracts, SLAs, renewals, and scope/change management\nStrong written, verbal, and presentation skills\n\n#J-18808-Ljbffr","datePosted":"2026-06-24T03:15:33.313Z","dateModified":"2026-06-24T03:15:33.313Z","hiringOrganization":{"@type":"Organization","name":"Trg","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Brooklyn","addressRegion":"NY","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"fe1673b87e805b248cd5328c"},"url":"https://jobsearcher.com/jobs/fe1673b87e805b248cd5328c"}}