{"schemaVersion":"jobsearcher.job.v1","id":"fe10f4eafc6f5e29059a6b01","url":"https://jobsearcher.com/jobs/fe10f4eafc6f5e29059a6b01","canonicalUrl":"https://jobsearcher.com/jobs/fe10f4eafc6f5e29059a6b01","title":"Manager Associate Relations (Remote Eligible)","description":"Description\n\nAt Clarest Health, we are a leading healthcare organization committed to transforming patient care through innovative pharmacy services and personalized medication management. Our mission is to deliver high-quality, patient-centered care by leveraging technology, industry expertise, and medication data analytics to improve clinical outcomes, streamline medication management, and drive cost-effective solutions.\nWe partner with healthcare providers and home-based caregivers to ensure the best care for every patient, enhancing patient health at every step. Our automated dispensing solutions and efficient pharmacy services improve the overall efficiency of healthcare operations while ensuring the highest standards of patient care.\nAs a part of the Clarest Health team, you'll contribute to a mission-driven organization that is redefining the future of pharmacy services and making a meaningful impact on the lives of patients and healthcare professionals across the nation. Join us in our commitment to excellence, innovation, and improving healthcare outcomes for all.\nWe’re seeking a Manager, Associate Relations to be a trusted partner to leaders and a key driver of how we navigate employee relations across the organization. You’ll lead complex investigations, coach managers through challenging situations, and help build the systems and practices that support a strong, accountable culture.\nLocation: Remote (U.S. only; preference for candidates in the DMV area, as proximity to our Vienna, VA office can be helpful for periodic in-person meetings, though candidates outside this area are encouraged to apply)\nSalary range: $110 - $115k\nReports To: Vice President of People & Culture\nTravel: Up to 10%\nWhat We Offer:\nComprehensive Medical, Dental and Vision Insurance (as low as $13.73/pay)\nPaid Time Off\nFree Virtual Care – Telemedicine\n401k with company match\nReferral Bonuses\nLife Insurance\nMake a difference in the lives of others!\nWe are growing and that means more opportunities\n\nKey Responsibilities:\nAssociate Relations Strategy & Case Ownership\nOwn end-to-end resolution of complex associate relations matters, including investigations, performance issues, and terminations\nIdentify patterns across cases and proactively address root causes to reduce recurrence\nServe as the primary ER advisor to Talent, HR Generalists, and the People Service Center\nEnsure seamless handoffs and clarity of ownership across the People function\n\nInvestigations & Compliance\nLead thorough, impartial investigations into workplace concerns (e.g., harassment, discrimination, policy violations)\nEnsure documentation meets legal, regulatory, and audit standards, particularly in healthcare and multi-state environments\nPartner with Legal and Compliance on high-risk or escalated issues\n\nManager Enablement & Capability Building\nEquip frontline and mid-level leaders to effectively manage performance, conduct, and associate concerns\nDeliver practical coaching, tools, and training to improve decision-making and reduce ER escalations\nReinforce accountability for consistent people management practices across the organization\n\nPolicy Governance & Process Discipline\nInterpret and enforce HR policies with consistency and clarity\nDrive process standardization across ER workflows to improve speed, quality, and scalability\nContinuously refine policies and practices to align with regulatory changes and organizational growth\n\nData, Insights & Risk Mitigation\nTrack and analyze ER trends (case types, volume, outcomes, cycle time)\nSurface actionable insights to the VP, People & Culture and senior leaders\nProactively recommend interventions that improve engagement, reduce turnover risk, and strengthen culture\n\nThis list of responsibilities is not exhaustive and additional tasks may be assigned as needed.\nMust adhere to Clarest’s Code of Conduct, follow Clarest Compliance policies and procedures, and report any suspected violations of any federal or state laws to either their direct supervisor, Human Resources or the Compliance Officer\nQualifications:\nBachelor’s degree in Human Resources, Business, or related field required\nHR certification (e.g., SHRM-CP, SHRM-SCP, SPHR) strongly preferred\n5–8+ years of progressive HR experience with deep focus in associate/associate relations\nProven experience managing complex investigations and advising leaders through high-risk decisions\nExperience supporting multi-state workforce with varying employment law requirements\nExperience in regulated environments (e.g., healthcare, long-term care, or similar) strongly preferred\nDemonstrated ability to operate effectively without a traditional HRBP layer\nTrack record of influencing cross-functional stakeholders and driving consistent outcomes in fast-paced or growth environments\n\nSkills & Abilities:\nInvestigations:Deep experience managing complex employee relations matters, including leading thorough, impartialinvestigationsand producing clear, defensible documentation\nCompliance:Strong working knowledge of U.S. employment laws and experience supporting a multi-state workforce, with the ability to apply legal and policy guidance in practice\nJudgment:Demonstratedability to assess risk, navigate ambiguity, and make well-reasoned decisions in high-stakes situations\nInfluence:Proven ability to guide stakeholders at all levels, driving alignment and consistent outcomes without direct authority\nCoaching:Skilled in supporting managers through performance issues, sensitive employee situations, and conflict resolution with clarity and confidence\nExecution:Strong casemanagement skills with the ability to manage multiple priorities and delivertimely, high-quality outcomes\nAnalytics:Data-driven mindset with the ability to analyze trends,identifyroot causes, and proactively recommend solutions to reduce risk\n\nClarest Health is an Equal Opportunity Employer. Reasonable accommodations will be made to enable individuals with disabilities to apply for a job or to perform the essential functions of their job.\nWe are accepting applications for this role for the next 5 days. We encourage interested candidates to apply as soon as possible for full consideration.","company":"Clarest Health","rawCompany":"clarest health","isRemote":true,"isActive":false,"createdAt":"2026-05-04T08:26:36.255Z","occupations":[{"code":"11-3121.00","title":"Human Resources Managers","slug":"human-resources-managers"},{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"},{"code":"11-9199.02","title":"Compliance Managers","slug":"compliance-managers"}],"industries":[{"code":"551114","title":"Corporate, Subsidiary, and Regional Managing Offices","slug":"corporate-subsidiary-and-regional-managing-offices"},{"code":"541611","title":"Administrative Management and General Management Consulting Services","slug":"administrative-management-and-general-management-consulting-services"},{"code":"621111","title":"Offices of Physicians (except Mental Health Specialists)","slug":"offices-of-physicians-except-mental-health-specialists"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Manager Associate Relations (Remote Eligible)","description":"Description\n\nAt Clarest Health, we are a leading healthcare organization committed to transforming patient care through innovative pharmacy services and personalized medication management. Our mission is to deliver high-quality, patient-centered care by leveraging technology, industry expertise, and medication data analytics to improve clinical outcomes, streamline medication management, and drive cost-effective solutions.\nWe partner with healthcare providers and home-based caregivers to ensure the best care for every patient, enhancing patient health at every step. Our automated dispensing solutions and efficient pharmacy services improve the overall efficiency of healthcare operations while ensuring the highest standards of patient care.\nAs a part of the Clarest Health team, you'll contribute to a mission-driven organization that is redefining the future of pharmacy services and making a meaningful impact on the lives of patients and healthcare professionals across the nation. Join us in our commitment to excellence, innovation, and improving healthcare outcomes for all.\nWe’re seeking a Manager, Associate Relations to be a trusted partner to leaders and a key driver of how we navigate employee relations across the organization. You’ll lead complex investigations, coach managers through challenging situations, and help build the systems and practices that support a strong, accountable culture.\nLocation: Remote (U.S. only; preference for candidates in the DMV area, as proximity to our Vienna, VA office can be helpful for periodic in-person meetings, though candidates outside this area are encouraged to apply)\nSalary range: $110 - $115k\nReports To: Vice President of People & Culture\nTravel: Up to 10%\nWhat We Offer:\nComprehensive Medical, Dental and Vision Insurance (as low as $13.73/pay)\nPaid Time Off\nFree Virtual Care – Telemedicine\n401k with company match\nReferral Bonuses\nLife Insurance\nMake a difference in the lives of others!\nWe are growing and that means more opportunities\n\nKey Responsibilities:\nAssociate Relations Strategy & Case Ownership\nOwn end-to-end resolution of complex associate relations matters, including investigations, performance issues, and terminations\nIdentify patterns across cases and proactively address root causes to reduce recurrence\nServe as the primary ER advisor to Talent, HR Generalists, and the People Service Center\nEnsure seamless handoffs and clarity of ownership across the People function\n\nInvestigations & Compliance\nLead thorough, impartial investigations into workplace concerns (e.g., harassment, discrimination, policy violations)\nEnsure documentation meets legal, regulatory, and audit standards, particularly in healthcare and multi-state environments\nPartner with Legal and Compliance on high-risk or escalated issues\n\nManager Enablement & Capability Building\nEquip frontline and mid-level leaders to effectively manage performance, conduct, and associate concerns\nDeliver practical coaching, tools, and training to improve decision-making and reduce ER escalations\nReinforce accountability for consistent people management practices across the organization\n\nPolicy Governance & Process Discipline\nInterpret and enforce HR policies with consistency and clarity\nDrive process standardization across ER workflows to improve speed, quality, and scalability\nContinuously refine policies and practices to align with regulatory changes and organizational growth\n\nData, Insights & Risk Mitigation\nTrack and analyze ER trends (case types, volume, outcomes, cycle time)\nSurface actionable insights to the VP, People & Culture and senior leaders\nProactively recommend interventions that improve engagement, reduce turnover risk, and strengthen culture\n\nThis list of responsibilities is not exhaustive and additional tasks may be assigned as needed.\nMust adhere to Clarest’s Code of Conduct, follow Clarest Compliance policies and procedures, and report any suspected violations of any federal or state laws to either their direct supervisor, Human Resources or the Compliance Officer\nQualifications:\nBachelor’s degree in Human Resources, Business, or related field required\nHR certification (e.g., SHRM-CP, SHRM-SCP, SPHR) strongly preferred\n5–8+ years of progressive HR experience with deep focus in associate/associate relations\nProven experience managing complex investigations and advising leaders through high-risk decisions\nExperience supporting multi-state workforce with varying employment law requirements\nExperience in regulated environments (e.g., healthcare, long-term care, or similar) strongly preferred\nDemonstrated ability to operate effectively without a traditional HRBP layer\nTrack record of influencing cross-functional stakeholders and driving consistent outcomes in fast-paced or growth environments\n\nSkills & Abilities:\nInvestigations:Deep experience managing complex employee relations matters, including leading thorough, impartialinvestigationsand producing clear, defensible documentation\nCompliance:Strong working knowledge of U.S. employment laws and experience supporting a multi-state workforce, with the ability to apply legal and policy guidance in practice\nJudgment:Demonstratedability to assess risk, navigate ambiguity, and make well-reasoned decisions in high-stakes situations\nInfluence:Proven ability to guide stakeholders at all levels, driving alignment and consistent outcomes without direct authority\nCoaching:Skilled in supporting managers through performance issues, sensitive employee situations, and conflict resolution with clarity and confidence\nExecution:Strong casemanagement skills with the ability to manage multiple priorities and delivertimely, high-quality outcomes\nAnalytics:Data-driven mindset with the ability to analyze trends,identifyroot causes, and proactively recommend solutions to reduce risk\n\nClarest Health is an Equal Opportunity Employer. Reasonable accommodations will be made to enable individuals with disabilities to apply for a job or to perform the essential functions of their job.\nWe are accepting applications for this role for the next 5 days. We encourage interested candidates to apply as soon as possible for full consideration.","datePosted":"2026-05-04T08:26:36.255Z","dateModified":"2026-05-04T08:26:36.255Z","hiringOrganization":{"@type":"Organization","name":"Clarest Health","sameAs":"https://jobsearcher.com"},"jobLocationType":"TELECOMMUTE","applicantLocationRequirements":{"@type":"Country","name":"US"},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"fe10f4eafc6f5e29059a6b01"},"url":"https://jobsearcher.com/jobs/fe10f4eafc6f5e29059a6b01"}}