{"schemaVersion":"jobsearcher.job.v1","id":"fdfe86c425c9bfe34d67a92c","url":"https://jobsearcher.com/jobs/fdfe86c425c9bfe34d67a92c","canonicalUrl":"https://jobsearcher.com/jobs/fdfe86c425c9bfe34d67a92c","title":"Docketly Coverage Operations Specialist-Remote","description":"1. About Our Client:The organization operates within the legal technology sector, addressing the challenge of securing timely attorney coverage for court hearings, particularly within the creditors’ rights industry.By combining proprietary technology with a nationwide attorney network, the organization streamlines the process of securing substitute attorneys on short notice, providing law firms with faster, more reliable legal support and coverage services.2. About the Opportunity:The Coverage Operations Specialist manages a live book of court hearings and ensures each hearing has qualified attorney coverage before established deadlines.This role requires real-time communication and negotiation with attorneys, effective prioritization of a fast-moving case pipeline, and ongoing coordination with law firm clients. The position is critical to maintaining operational efficiency, closing coverage gaps, and delivering a reliable client experience.3. Responsibilities:• Secure attorney coverage for scheduled court hearings through phone, text, and email outreach.• Negotiate attorney fees in real time while maintaining appropriate profit margins.• Prioritize and manage a high-volume, fast-moving pipeline of hearings.• Respond quickly to last-minute changes, cancellations, and urgent coverage requirements.• Onboard and support attorneys while serving as their primary point of contact.• Provide timely status updates to law firm clients to maintain transparency throughout the coverage process.• Maintain accurate records of attorney assignments, communications, and operational activities.• Monitor coverage progress and proactively address potential gaps before deadlines.• Identify recurring operational issues and contribute to process improvement initiatives.4. Requirements:• Minimum of 1 year of experience in a role involving high-volume phone outreach, direct negotiation, or similar activities, such as sales, account management, or dispatch.• Strong verbal and written communication skills.• Highly organized with the ability to manage multiple priorities simultaneously.• Ability to make confident decisions and remain effective under deadline pressure.• Comfortable learning and using new technology platforms and systems.• High school diploma or equivalent.Preferred Qualifications:• Experience in staffing, dispatch, gig-platform operations, or legal or court-related environments.• Familiarity with CRM, scheduling, or case management tools.• Proficiency with Mac OS and Google Workspace.5. Pay Range and Compensation Package:• Hourly pay range of $13.00 to $15.00 per hour, with starting compensation based on experience.• No sales commission; compensation is hourly.• Opportunities for internal advancement into senior and supervisory positions.6. Benefits & Perks:• Health, dental, and vision insurance.• 401(k) with company matching.• Paid time off.• Seven paid company holidays.• Four floating holidays per year.• Life insurance and AD&D insurance.• Long-term disability insurance.• Health Care Reimbursement Flexible Spending Account (FSA).• Dependent Care Flexible Spending Account.• Employee Assistance Program (EAP).• Pet insurance.Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.Note:RemoteHunter is not the Employer of Record (EOR) for this role. Our purpose in this opportunity is to connect exceptional candidates with leading employers. We help job seekers worldwide discover roles that match their goals and guide them to complete their full application directly through the hiring company’s career page or ATS.","company":"Remotehunter","rawCompany":"remotehunter","city":"Denver","state":"CO","isRemote":true,"isActive":false,"createdAt":"2026-08-14T14:52:34.030Z","occupations":[{"code":"23-2099.00","title":"Legal Support Workers, All Other","slug":"legal-support-workers-all-other"},{"code":"23-1011.00","title":"Lawyers","slug":"lawyers"},{"code":"43-6012.00","title":"Legal Secretaries and Administrative Assistants","slug":"legal-secretaries-and-administrative-assistants"}],"industries":[{"code":"541199","title":"All Other Legal Services","slug":"all-other-legal-services"},{"code":"561499","title":"All Other Business Support Services","slug":"all-other-business-support-services"},{"code":"561320","title":"Temporary Help Services","slug":"temporary-help-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Docketly Coverage Operations Specialist-Remote","description":"1. About Our Client:The organization operates within the legal technology sector, addressing the challenge of securing timely attorney coverage for court hearings, particularly within the creditors’ rights industry.By combining proprietary technology with a nationwide attorney network, the organization streamlines the process of securing substitute attorneys on short notice, providing law firms with faster, more reliable legal support and coverage services.2. About the Opportunity:The Coverage Operations Specialist manages a live book of court hearings and ensures each hearing has qualified attorney coverage before established deadlines.This role requires real-time communication and negotiation with attorneys, effective prioritization of a fast-moving case pipeline, and ongoing coordination with law firm clients. The position is critical to maintaining operational efficiency, closing coverage gaps, and delivering a reliable client experience.3. Responsibilities:• Secure attorney coverage for scheduled court hearings through phone, text, and email outreach.• Negotiate attorney fees in real time while maintaining appropriate profit margins.• Prioritize and manage a high-volume, fast-moving pipeline of hearings.• Respond quickly to last-minute changes, cancellations, and urgent coverage requirements.• Onboard and support attorneys while serving as their primary point of contact.• Provide timely status updates to law firm clients to maintain transparency throughout the coverage process.• Maintain accurate records of attorney assignments, communications, and operational activities.• Monitor coverage progress and proactively address potential gaps before deadlines.• Identify recurring operational issues and contribute to process improvement initiatives.4. Requirements:• Minimum of 1 year of experience in a role involving high-volume phone outreach, direct negotiation, or similar activities, such as sales, account management, or dispatch.• Strong verbal and written communication skills.• Highly organized with the ability to manage multiple priorities simultaneously.• Ability to make confident decisions and remain effective under deadline pressure.• Comfortable learning and using new technology platforms and systems.• High school diploma or equivalent.Preferred Qualifications:• Experience in staffing, dispatch, gig-platform operations, or legal or court-related environments.• Familiarity with CRM, scheduling, or case management tools.• Proficiency with Mac OS and Google Workspace.5. Pay Range and Compensation Package:• Hourly pay range of $13.00 to $15.00 per hour, with starting compensation based on experience.• No sales commission; compensation is hourly.• Opportunities for internal advancement into senior and supervisory positions.6. Benefits & Perks:• Health, dental, and vision insurance.• 401(k) with company matching.• Paid time off.• Seven paid company holidays.• Four floating holidays per year.• Life insurance and AD&D insurance.• Long-term disability insurance.• Health Care Reimbursement Flexible Spending Account (FSA).• Dependent Care Flexible Spending Account.• Employee Assistance Program (EAP).• Pet insurance.Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.Note:RemoteHunter is not the Employer of Record (EOR) for this role. Our purpose in this opportunity is to connect exceptional candidates with leading employers. We help job seekers worldwide discover roles that match their goals and guide them to complete their full application directly through the hiring company’s career page or ATS.","datePosted":"2026-08-14T14:52:34.030Z","dateModified":"2026-08-14T14:52:34.030Z","hiringOrganization":{"@type":"Organization","name":"Remotehunter","sameAs":"https://jobsearcher.com"},"jobLocationType":"TELECOMMUTE","applicantLocationRequirements":{"@type":"Country","name":"US"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Denver","addressRegion":"CO","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"fdfe86c425c9bfe34d67a92c"},"url":"https://jobsearcher.com/jobs/fdfe86c425c9bfe34d67a92c"}}