{"schemaVersion":"jobsearcher.job.v1","id":"fdf341e13c0e882a481141ff","url":"https://jobsearcher.com/jobs/fdf341e13c0e882a481141ff","canonicalUrl":"https://jobsearcher.com/jobs/fdf341e13c0e882a481141ff","title":"Software Development Engineer, Vendor Experience","description":"DescriptionAt Amazon, our mission is to be Earth’s most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders. We’re making history and the good news is that we’ve only just begun. At Amazon you get to Work with smart, passionate people who are building new products and services every day on behalf of our customers. As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised. The role will also help connect customers with experts who can provide them the most accurate and up-to-date information about their packages. The work is beyond fulfilling and delivering customer orders; it’s making sure we put smiles on customer’s faces.Key job responsibilitiesAs a Delivery Station Customer Service Associate, you will be responsible for: Communicating with customers directly in-person, in addition to communicating via phone and email Empathizing with and prioritizing customer needs Upholding company values and respecting every customer Resolving issues and setting appropriate expectations with customers Clearly understanding and responding appropriately to the issues that customers present Consistently composing grammatically correct, concise, and accurate written responses to customer issues Approaching problems logically and with good judgment to ensure the appropriate customer outcome Making quick and effective decisions on behalf of the customer Working a flexible Full-Time (40+ hours per week) schedulePerforming the following tasks, with or without reasonable accommodation Carry, lift, push and pull up to 49 pounds Frequently push, pull, squat, bend and reach Stand and walk during shifts lasting up to 12 hours Work in an environment where the noise level varies and can be loud (hearing protection will be provided) Work in an environment where the temperature may vary due to outside weather conditions and is not controlledA day in the lifeYou’lBasic Qualifications High school or equivalent Experience in Customer Service Experience working with computers and Microsoft Office (including Outlook, Word, and Excel) Experience prioritizing and managing time effectively in dynamic environments Familiarity with multiple web browsers, data base searching and instant messenger toolsPreferred Qualifications 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience Bachelor's degree in computer science or equivalentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.USA, WA, Seattle - 143,700.00 - 194,400.00 USD annuallyCompany - Amazon.com Services LLCJob ID: A10458163","company":"Amazon","rawCompany":"amazon","city":"Riverside","state":"WA","isRemote":false,"isActive":false,"createdAt":"2026-06-26T13:51:59.992Z","occupations":[{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"},{"code":"15-1251.00","title":"Computer Programmers","slug":"computer-programmers"},{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"}],"industries":[{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Software Development Engineer, Vendor Experience","description":"DescriptionAt Amazon, our mission is to be Earth’s most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders. We’re making history and the good news is that we’ve only just begun. At Amazon you get to Work with smart, passionate people who are building new products and services every day on behalf of our customers. As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised. The role will also help connect customers with experts who can provide them the most accurate and up-to-date information about their packages. The work is beyond fulfilling and delivering customer orders; it’s making sure we put smiles on customer’s faces.Key job responsibilitiesAs a Delivery Station Customer Service Associate, you will be responsible for: Communicating with customers directly in-person, in addition to communicating via phone and email Empathizing with and prioritizing customer needs Upholding company values and respecting every customer Resolving issues and setting appropriate expectations with customers Clearly understanding and responding appropriately to the issues that customers present Consistently composing grammatically correct, concise, and accurate written responses to customer issues Approaching problems logically and with good judgment to ensure the appropriate customer outcome Making quick and effective decisions on behalf of the customer Working a flexible Full-Time (40+ hours per week) schedulePerforming the following tasks, with or without reasonable accommodation Carry, lift, push and pull up to 49 pounds Frequently push, pull, squat, bend and reach Stand and walk during shifts lasting up to 12 hours Work in an environment where the noise level varies and can be loud (hearing protection will be provided) Work in an environment where the temperature may vary due to outside weather conditions and is not controlledA day in the lifeYou’lBasic Qualifications High school or equivalent Experience in Customer Service Experience working with computers and Microsoft Office (including Outlook, Word, and Excel) Experience prioritizing and managing time effectively in dynamic environments Familiarity with multiple web browsers, data base searching and instant messenger toolsPreferred Qualifications 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience Bachelor's degree in computer science or equivalentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.USA, WA, Seattle - 143,700.00 - 194,400.00 USD annuallyCompany - Amazon.com Services LLCJob ID: A10458163","datePosted":"2026-06-26T13:51:59.992Z","dateModified":"2026-06-26T13:51:59.992Z","hiringOrganization":{"@type":"Organization","name":"Amazon","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Riverside","addressRegion":"WA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"fdf341e13c0e882a481141ff"},"url":"https://jobsearcher.com/jobs/fdf341e13c0e882a481141ff"}}