{"schemaVersion":"jobsearcher.job.v1","id":"fded1d9c545dbc8e7be7652b","url":"https://jobsearcher.com/jobs/fded1d9c545dbc8e7be7652b","canonicalUrl":"https://jobsearcher.com/jobs/fded1d9c545dbc8e7be7652b","title":"Operations Supervisor","description":"Location Zip Code:\n44147-2859\nJob Family:\nOperations Supervisors\nWe are seeking a hard-working, innovative, detail-oriented and creative team player to join our leadership team! The Operations Supervisor leads a local field operations team with a focus on quality and service to ensure that our customers have a memorable experience. This is a full-time position located in the Cleveland, OH area.\n\nWhat we offer:\n\nCompetitive annual salary $50,000-65,000/ year\nAnnual performance bonus\nYearly incentive trip\nCompany iPhone provided\nSave money from driving our vehicle\nCompany gas card provided\nGroup Health, Dental, and Vision plans\nPet insurance, Life insurance, and EAP benefits\n401K with employer match up to 4%\nPaid holidays and paid time off\nOpportunity for advancement\nUpbeat and exciting company culture and much more!\nResponsibilities include:\n\nResponsible for customer retention, employee retention and improving customer revenue for their assigned team\nMeet requirements for personal service production\nContinually monitor and balance labor utilization with production in order to optimize overall efficiencies\nManage payroll for all Service Professionals and Lead Service Professionals within the team\nStrive to achieve high operational efficiency and effective labor management\nGrowth and success of areas by ensuring safe and efficient delivery of quality services\nExecute plans for improvement of deficiencies identified by leadership for the team and report the progress\nMeet KPI standards\nCreate a positive atmosphere of learning and growth for all Service Professionals\nActively seeks opportunities to develop, improve and innovate themselves and their teams\nSet and manage goals with Lead Service Professionals and Service Professionals to improve overall performance using performance dashboards and other tools\nReview Service Professional performance metrics with the Operations Manager\nManage, maintain, and ensure the delivery of high-level service quality from your Service Professional\nDeliver excellent customer service to potential and existing customers\nPerform pest control services for customers at their scheduled appointments and ensure all levers are utilized in order to ensure route completion\nCollaborate with Operation Manager and Regional Trainer to support service standards and expectations in the field\nRemain compliant with state and federal laws, regulations, and licensing.\nObtain local and state licensing\n\nQualifications:\n\nExcellent verbal, written, and communication skills\nInterpersonal and collaboration skills\nStrong analytical and problem-solving skills\nAbility to analyze information and think systematically\nStrong ability to lead and manage a team\nProficient with Google drive functions or related software\nA US driver’s license that has been valid for a minimum of 3 years is required\nA clean driving record is required (no more than one moving violation in the past year and no more than 2 moving violations in the past 4 years)\nA drug test and background check will be performed on all new hires\nAbility to obtain and maintain all license/certificates as required by federal, state, and local regulations to operate the Learning Center for all categories that Aptive services\nAptive Pest Control:\nAptive Pest Control provides pest control services to 34 states in the US. Co-founded in 2015 by Vess Pearson and David Royce, Aptive launched with the clear intention of becoming a world-recognized brand.\n\nIn 2021, Aptive was included in Inc. Magazine’s “Best in Business” list of companies that make a positive impact. Aptive is also featured on Glassdoor's 2019 list of Top 100 US workplaces and is ranked one of Entrepreneur Magazine's Best Companies in America. We are a proud member of the EPA's Pesticide Environmental Stewardship Program and have partnered with the United Nations Foundation’s \"United to Beat Malaria\" to help stop the spread of malaria transmitted by mosquito bites.\n\nPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please inform your recruiter.","company":"Aptive Environmental","rawCompany":"aptive environmental","city":"Broadview Heights","state":"OH","isRemote":false,"isActive":false,"createdAt":"2026-07-15T14:02:42.140Z","occupations":[{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"},{"code":"51-1011.00","title":"First-Line Supervisors of Production and Operating Workers","slug":"first-line-supervisors-of-production-and-operating-workers"},{"code":"53-1042.00","title":"First-Line Supervisors of Helpers, Laborers, and Material Movers, Hand","slug":"first-line-supervisors-of-helpers-laborers-and-material-movers-hand"}],"industries":[{"code":"561710","title":"Exterminating and Pest Control Services","slug":"exterminating-and-pest-control-services"},{"code":"561790","title":"Other Services to Buildings and Dwellings","slug":"other-services-to-buildings-and-dwellings"},{"code":"541870","title":"Advertising Material Distribution Services","slug":"advertising-material-distribution-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Operations Supervisor","description":"Location Zip Code:\n44147-2859\nJob Family:\nOperations Supervisors\nWe are seeking a hard-working, innovative, detail-oriented and creative team player to join our leadership team! The Operations Supervisor leads a local field operations team with a focus on quality and service to ensure that our customers have a memorable experience. This is a full-time position located in the Cleveland, OH area.\n\nWhat we offer:\n\nCompetitive annual salary $50,000-65,000/ year\nAnnual performance bonus\nYearly incentive trip\nCompany iPhone provided\nSave money from driving our vehicle\nCompany gas card provided\nGroup Health, Dental, and Vision plans\nPet insurance, Life insurance, and EAP benefits\n401K with employer match up to 4%\nPaid holidays and paid time off\nOpportunity for advancement\nUpbeat and exciting company culture and much more!\nResponsibilities include:\n\nResponsible for customer retention, employee retention and improving customer revenue for their assigned team\nMeet requirements for personal service production\nContinually monitor and balance labor utilization with production in order to optimize overall efficiencies\nManage payroll for all Service Professionals and Lead Service Professionals within the team\nStrive to achieve high operational efficiency and effective labor management\nGrowth and success of areas by ensuring safe and efficient delivery of quality services\nExecute plans for improvement of deficiencies identified by leadership for the team and report the progress\nMeet KPI standards\nCreate a positive atmosphere of learning and growth for all Service Professionals\nActively seeks opportunities to develop, improve and innovate themselves and their teams\nSet and manage goals with Lead Service Professionals and Service Professionals to improve overall performance using performance dashboards and other tools\nReview Service Professional performance metrics with the Operations Manager\nManage, maintain, and ensure the delivery of high-level service quality from your Service Professional\nDeliver excellent customer service to potential and existing customers\nPerform pest control services for customers at their scheduled appointments and ensure all levers are utilized in order to ensure route completion\nCollaborate with Operation Manager and Regional Trainer to support service standards and expectations in the field\nRemain compliant with state and federal laws, regulations, and licensing.\nObtain local and state licensing\n\nQualifications:\n\nExcellent verbal, written, and communication skills\nInterpersonal and collaboration skills\nStrong analytical and problem-solving skills\nAbility to analyze information and think systematically\nStrong ability to lead and manage a team\nProficient with Google drive functions or related software\nA US driver’s license that has been valid for a minimum of 3 years is required\nA clean driving record is required (no more than one moving violation in the past year and no more than 2 moving violations in the past 4 years)\nA drug test and background check will be performed on all new hires\nAbility to obtain and maintain all license/certificates as required by federal, state, and local regulations to operate the Learning Center for all categories that Aptive services\nAptive Pest Control:\nAptive Pest Control provides pest control services to 34 states in the US. Co-founded in 2015 by Vess Pearson and David Royce, Aptive launched with the clear intention of becoming a world-recognized brand.\n\nIn 2021, Aptive was included in Inc. Magazine’s “Best in Business” list of companies that make a positive impact. Aptive is also featured on Glassdoor's 2019 list of Top 100 US workplaces and is ranked one of Entrepreneur Magazine's Best Companies in America. We are a proud member of the EPA's Pesticide Environmental Stewardship Program and have partnered with the United Nations Foundation’s \"United to Beat Malaria\" to help stop the spread of malaria transmitted by mosquito bites.\n\nPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please inform your recruiter.","datePosted":"2026-07-15T14:02:42.140Z","dateModified":"2026-07-15T14:02:42.140Z","hiringOrganization":{"@type":"Organization","name":"Aptive Environmental","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Broadview Heights","addressRegion":"OH","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"fded1d9c545dbc8e7be7652b"},"url":"https://jobsearcher.com/jobs/fded1d9c545dbc8e7be7652b"}}