{"schemaVersion":"jobsearcher.job.v1","id":"fddc5fb9c4ab84ca5da64c42","url":"https://jobsearcher.com/jobs/fddc5fb9c4ab84ca5da64c42","canonicalUrl":"https://jobsearcher.com/jobs/fddc5fb9c4ab84ca5da64c42","title":"Operations Manager - TS/SCI Poly Required","description":"cFocus Software is seeking an Operations Manager to join our program. Locations: Washington, DC, Annapolis Junction, MD, & Reston, VA. This position requires an active TS/SCI CI Poly clearance.\n\nQualifications:\nActive TS/SCI CI Polygraph\nITIL Certified\n5+ years of Operations Manager experience in the areas of:\nAvailability Management\nIncident Management\nProblem Management\nDisaster Recovery Management\nContinuous Monitoring Management\nChange Management\nPatch Management\nExperience with training and mentoring new and existing members of the Operations Team.\nCreate and continuously update Operations management dashboards with essential availability, and continuously of patch related metrics.\nCreate and maintain SOP’s for all aspects of the Operations Team.\nSchedule and Manage night and weekend on call schedules to perform maintenance and outages.\nIn depth understanding of Availability management and detailed plans to continuously improve the availability of Operational systems.\nCommunication and collaboration with the team to ensure full understanding of roles and responsibilities.\nAdvanced time management and analytical skills.\nExcellent client-facing communication skills.\n\nDesired:\n5- 10+ years of Linux experience\nDoD 8570 Level II - Security+CE\n8+ years of experience in presentation and briefing.\n8+ years of experience in planning and delegation for efficient team operations.\nBachelor's degree\n\nDuties:\nResponsible for managing a team of experienced professionals who are sitting at three physically diverse locations both CONUS and OCONUS.\nLeads, directs, and reviews the work of the team who are independent on their assignments.\nProvides primary input to hiring, firing, promotion, performance, and rewards decisions for direct reports as well as time-and-material subcontractors operating in a blended subcontractor team.\nDuties may include updating to new systems, as well as support on current systems by tuning performance, allocating storage space, and implementing critical system patches.\nResponsible for creating and maintaining system documentation to include diagrams, configuration details, admin guides, and Standard Operating Procedures (SOPs).\nResponsible for laptop and desktop imaging process including infrastructure to support this activity.\nDuties may include updating to next gen technology, managing legacy systems, and coordination with multi-functional team support to ensure a high-quality product for customers.\nMeet with clients to take detailed ordering briefs and clarify specific requirements of each project.\nTrack task and project performance of the direct reports, specifically to analyze the successful completion of short- and long-term goals.\nMeet budgetary objectives and adjust project constraints based on financial analysis.\nWorks to influence project leaders regarding solution design, process, and/or approaches.\nUtilizes expert knowledge of and ability to apply advanced principles, and concepts.\nuuOXREwDBi","company":"Cfocus Software","rawCompany":"cfocus software","city":"Reston","state":"VA","isRemote":false,"isActive":false,"createdAt":"2026-04-12T21:14:04.959Z","occupations":[{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"},{"code":"11-3021.00","title":"Computer and Information Systems Managers","slug":"computer-and-information-systems-managers"},{"code":"13-1199.00","title":"Business Operations Specialists, All Other","slug":"business-operations-specialists-all-other"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"541611","title":"Administrative Management and General Management Consulting Services","slug":"administrative-management-and-general-management-consulting-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Operations Manager - TS/SCI Poly Required","description":"cFocus Software is seeking an Operations Manager to join our program. Locations: Washington, DC, Annapolis Junction, MD, & Reston, VA. This position requires an active TS/SCI CI Poly clearance.\n\nQualifications:\nActive TS/SCI CI Polygraph\nITIL Certified\n5+ years of Operations Manager experience in the areas of:\nAvailability Management\nIncident Management\nProblem Management\nDisaster Recovery Management\nContinuous Monitoring Management\nChange Management\nPatch Management\nExperience with training and mentoring new and existing members of the Operations Team.\nCreate and continuously update Operations management dashboards with essential availability, and continuously of patch related metrics.\nCreate and maintain SOP’s for all aspects of the Operations Team.\nSchedule and Manage night and weekend on call schedules to perform maintenance and outages.\nIn depth understanding of Availability management and detailed plans to continuously improve the availability of Operational systems.\nCommunication and collaboration with the team to ensure full understanding of roles and responsibilities.\nAdvanced time management and analytical skills.\nExcellent client-facing communication skills.\n\nDesired:\n5- 10+ years of Linux experience\nDoD 8570 Level II - Security+CE\n8+ years of experience in presentation and briefing.\n8+ years of experience in planning and delegation for efficient team operations.\nBachelor's degree\n\nDuties:\nResponsible for managing a team of experienced professionals who are sitting at three physically diverse locations both CONUS and OCONUS.\nLeads, directs, and reviews the work of the team who are independent on their assignments.\nProvides primary input to hiring, firing, promotion, performance, and rewards decisions for direct reports as well as time-and-material subcontractors operating in a blended subcontractor team.\nDuties may include updating to new systems, as well as support on current systems by tuning performance, allocating storage space, and implementing critical system patches.\nResponsible for creating and maintaining system documentation to include diagrams, configuration details, admin guides, and Standard Operating Procedures (SOPs).\nResponsible for laptop and desktop imaging process including infrastructure to support this activity.\nDuties may include updating to next gen technology, managing legacy systems, and coordination with multi-functional team support to ensure a high-quality product for customers.\nMeet with clients to take detailed ordering briefs and clarify specific requirements of each project.\nTrack task and project performance of the direct reports, specifically to analyze the successful completion of short- and long-term goals.\nMeet budgetary objectives and adjust project constraints based on financial analysis.\nWorks to influence project leaders regarding solution design, process, and/or approaches.\nUtilizes expert knowledge of and ability to apply advanced principles, and concepts.\nuuOXREwDBi","datePosted":"2026-04-12T21:14:04.959Z","dateModified":"2026-04-12T21:14:04.959Z","hiringOrganization":{"@type":"Organization","name":"Cfocus Software","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Reston","addressRegion":"VA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"fddc5fb9c4ab84ca5da64c42"},"url":"https://jobsearcher.com/jobs/fddc5fb9c4ab84ca5da64c42"}}