{"schemaVersion":"jobsearcher.job.v1","id":"fdb3056d4367abd6debee45f","url":"https://jobsearcher.com/jobs/fdb3056d4367abd6debee45f","canonicalUrl":"https://jobsearcher.com/jobs/fdb3056d4367abd6debee45f","title":"User Migration Support Specialist (Microsoft 365) - Contract","description":"Job Details\r\nUser Migration Support Specialist (Microsoft 365) – Contract\r\nLocation: Malvern, PA (onsite) + travel to Horsham, PA; Cranbury, NJ; Rye, NY\r\nSchedule: Daytime – Standard business hours; Evening role available Monday-Thursday 4:00 PM – 12:00 AM EST (remote)\r\nDuration: 18-week contract (potential extension)\r\nStart Date: Targeting May 1\r\nHourly Pay: $33 - $37\r\nOverview\r\nWe are supporting a large-scale enterprise migration of approximately 750 users to a new Microsoft 365 and Active Directory environment. This is a wave-based migration with a strong emphasis on end-user experience, white-glove support, and hypercare.\r\nWe are seeking hands-on, customer-focused IT support professionals to assist with device setup, user migrations, and post-migration support.\r\nWhat You'll Do\r\nMigration Day Support & Hypercare (Primary Focus)\r\nServe as a front-line support resource during user migration waves\r\nAssist users with device setup, login, and validation steps\r\nProvide in-person, remote, and ticket-based support\r\nTroubleshoot issues related to Outlook, Teams, SharePoint, and authentication\r\nDeliver a high-quality white-glove user experience\r\nDevice Deployment & Setup\r\nPerform Windows 11 imaging, provisioning, and configuration\r\nSupport deployment tools such as Autopilot, SCCM, or equivalent\r\nDistribute and collect devices during migration events\r\nRemote/Field User Migrations (Fridays)\r\nGuide remote users through migration via scheduled 15-minute sessions\r\nInitiate migrations, validate completion, and follow up\r\nTrack device returns and ensure user readiness\r\nEvening Migration Execution (1 Role)\r\nExecute migration scripts and checklists during off-hours\r\nPerform validation, remediation, and documentation\r\nSupport overnight migrations (e.g., SharePoint, Teams data)\r\nEscalate issues as needed\r\nAdditional Responsibilities\r\nSupport shared asset reviews (mailboxes, SharePoint sites, file shares)\r\nCollaborate with migration teams and service desk\r\nMaintain accurate documentation and tracking\r\nJob Requirements\r\nRequired Qualifications\r\nHands-on experience with Windows 11 deployment and device setup\r\nFamiliarity with Autopilot, SCCM, or similar tools\r\nExperience supporting the Microsoft 365 suite (Outlook, Teams, SharePoint)\r\nUnderstanding of identity & access concepts (accounts, MFA, authentication)\r\nStrong customer service and communication skills\r\nExperience with onsite and remote end-user support\r\nBasic networking knowledge\r\nNice to Have\r\nExperience with Okta or similar identity platforms\r\nPrevious experience supporting large-scale migrations or rollouts\r\nWhat We're Looking For\r\nProfessionals who thrive in fast-paced, high-visibility environments\r\nStrong communicators who can support users with varying technical skills\r\nTeam players who can balance technical execution with customer experience\r\nIndividuals comfortable with travel and onsite support requirements\r\nAdditional Details\r\nTravel between sites is required (not reimbursed)\r\nEquipment (laptops, tools, workspace) will be provided\r\nContractors should supply their own preferred peripherals (e.g., headset)\r\n2-3 weeks lead time required prior to project kickoff for onboarding and training\r\nWhy This Role?\r\nBe part of a high-impact enterprise transformation project\r\nGain experience in large-scale Microsoft 365 migrations\r\nWork alongside specialized migration and infrastructure teams\r\nOpportunity for contract extension based on performance and project needs\r\nJ-18808-Ljbffr","company":"Alpha Numeric","rawCompany":"alpha numeric","city":"Rye","state":"NY","isRemote":false,"isActive":false,"createdAt":"2026-04-21T04:54:22.781Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"},{"code":"561320","title":"Temporary Help Services","slug":"temporary-help-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"User Migration Support Specialist (Microsoft 365) - Contract","description":"Job Details\r\nUser Migration Support Specialist (Microsoft 365) – Contract\r\nLocation: Malvern, PA (onsite) + travel to Horsham, PA; Cranbury, NJ; Rye, NY\r\nSchedule: Daytime – Standard business hours; Evening role available Monday-Thursday 4:00 PM – 12:00 AM EST (remote)\r\nDuration: 18-week contract (potential extension)\r\nStart Date: Targeting May 1\r\nHourly Pay: $33 - $37\r\nOverview\r\nWe are supporting a large-scale enterprise migration of approximately 750 users to a new Microsoft 365 and Active Directory environment. This is a wave-based migration with a strong emphasis on end-user experience, white-glove support, and hypercare.\r\nWe are seeking hands-on, customer-focused IT support professionals to assist with device setup, user migrations, and post-migration support.\r\nWhat You'll Do\r\nMigration Day Support & Hypercare (Primary Focus)\r\nServe as a front-line support resource during user migration waves\r\nAssist users with device setup, login, and validation steps\r\nProvide in-person, remote, and ticket-based support\r\nTroubleshoot issues related to Outlook, Teams, SharePoint, and authentication\r\nDeliver a high-quality white-glove user experience\r\nDevice Deployment & Setup\r\nPerform Windows 11 imaging, provisioning, and configuration\r\nSupport deployment tools such as Autopilot, SCCM, or equivalent\r\nDistribute and collect devices during migration events\r\nRemote/Field User Migrations (Fridays)\r\nGuide remote users through migration via scheduled 15-minute sessions\r\nInitiate migrations, validate completion, and follow up\r\nTrack device returns and ensure user readiness\r\nEvening Migration Execution (1 Role)\r\nExecute migration scripts and checklists during off-hours\r\nPerform validation, remediation, and documentation\r\nSupport overnight migrations (e.g., SharePoint, Teams data)\r\nEscalate issues as needed\r\nAdditional Responsibilities\r\nSupport shared asset reviews (mailboxes, SharePoint sites, file shares)\r\nCollaborate with migration teams and service desk\r\nMaintain accurate documentation and tracking\r\nJob Requirements\r\nRequired Qualifications\r\nHands-on experience with Windows 11 deployment and device setup\r\nFamiliarity with Autopilot, SCCM, or similar tools\r\nExperience supporting the Microsoft 365 suite (Outlook, Teams, SharePoint)\r\nUnderstanding of identity & access concepts (accounts, MFA, authentication)\r\nStrong customer service and communication skills\r\nExperience with onsite and remote end-user support\r\nBasic networking knowledge\r\nNice to Have\r\nExperience with Okta or similar identity platforms\r\nPrevious experience supporting large-scale migrations or rollouts\r\nWhat We're Looking For\r\nProfessionals who thrive in fast-paced, high-visibility environments\r\nStrong communicators who can support users with varying technical skills\r\nTeam players who can balance technical execution with customer experience\r\nIndividuals comfortable with travel and onsite support requirements\r\nAdditional Details\r\nTravel between sites is required (not reimbursed)\r\nEquipment (laptops, tools, workspace) will be provided\r\nContractors should supply their own preferred peripherals (e.g., headset)\r\n2-3 weeks lead time required prior to project kickoff for onboarding and training\r\nWhy This Role?\r\nBe part of a high-impact enterprise transformation project\r\nGain experience in large-scale Microsoft 365 migrations\r\nWork alongside specialized migration and infrastructure teams\r\nOpportunity for contract extension based on performance and project needs\r\nJ-18808-Ljbffr","datePosted":"2026-04-21T04:54:22.781Z","dateModified":"2026-04-21T04:54:22.781Z","hiringOrganization":{"@type":"Organization","name":"Alpha Numeric","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Rye","addressRegion":"NY","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"fdb3056d4367abd6debee45f"},"url":"https://jobsearcher.com/jobs/fdb3056d4367abd6debee45f"}}