Bench Technician

Company Overview:Castle Hill Gaming is a prominent provider of Class II, Class III, and HHR gaming machines to Native American and Commercial Casinos across the United States, with offices located in Charlottesville, VA and Tulsa, OK. CHG offers exciting employment opportunities for individuals passionate about the gaming industry.As an industry leader, CHG emphasizes innovation, customer satisfaction, and adherence to regulatory standards. This is an exceptional chance to become part of a thriving organization with a strong market presence. Apply now to contribute to the growth of cutting-edge gaming solutions and deliver exceptional customer experiences. Join Castle Hill Gaming and be a part of the exciting world of casino gaming.At Castle Hill Gaming, we value our employees and offer a comprehensive benefits package, including:A competitive salary100% company-paid health insurance for employees, families, and domestic partnersCompany contributions to employee HSA accounts401KStudent Loan Repayment ProgramGenerous PTO and paid holidays (20 days PTO + 8 holidays)Paid Leave (Paternal, Bereavement, Jury Duty)Employee equity incentive plansCompany-provided cell phone for all full-time employeesIf hired, your employer will be Ironworks Development LLC, which develops Castle Hill Gaming products. Correspondence with the company will only be made from Castlehillgaming.com e-mails addresses.Position SummaryThe Bench Technician is responsible for diagnosing, repairing, testing, and maintaining electronic components and assemblies used in slot machines and gaming devices. This role ensures all hardware meets regulatory compliance, quality standards, and operational performance requirements prior to deployment in the field.Key ResponsibilitiesPerform component-level troubleshooting and repair of slot machine hardware, including:Printed Circuit Boards (PCBs)Power suppliesDisplays (LCD/LED)Bill validators, printers, and peripheral devicesConduct functional testing, burn-in testing, and validation of repaired and new unitsUse diagnostic tools such as multimeters, oscilloscopes, and logic analyzersInterpret schematics, wiring diagrams, and technical documentationIdentify root causes of hardware failures and document findingsMaintain accurate service records, repair logs, and inventory usageEnsure all repairs meet internal QA standards and gaming regulatory requirementsAssist in prototype builds, engineering testing, and product development as neededCollaborate with QA, Engineering, and Field Service teams to resolve recurring issuesMaintain ESD-safe work environment and follow all safety protocolsRequired QualificationsAssociate degree or technical certification in Electronics, Electrical Engineering Technology, or related field (or equivalent experience)2+ years of experience in electronics repair or bench technician roleStrong knowledge of:Electronic components and circuit theorySoldering and rework techniques (SMT and through-hole)Experience using diagnostic and testing equipmentAbility to read and interpret schematics and technical manualsStrong attention to detail and documentation accuracyPreferred QualificationsExperience in gaming, casino, or regulated industriesFamiliarity with slot machine hardware platforms and peripheralsUnderstanding of compliance standards (e.g., GLI, jurisdictional gaming requirements)Basic knowledge of embedded systems or firmware troubleshootingKey CompetenciesAnalytical problem-solvingPrecision and quality focusTime management and productivityTeam collaborationAdaptability in a fast-paced technical environmentWorking ConditionsPrimarily bench/lab environment with occasional warehouse or production floor exposureMay require lifting up to 40 lbsStandard work hours with occasional overtime to meet production deadlinesThis position is not limited to those duties listed in the job description. Duties and responsibilities can be changed, expanded, reduced, or deleted to meet the business needs of the company.Any offer and retainment of employment is contingent upon the successful completion of your background investigation, and the approval of any necessary tribal gaming license, granted by their respective gaming commission. We are not offering Visa sponsorship or transfers for this position, now or in the future.We kindly request that third-party recruiters or agencies refrain from submitting unsolicited resumes, candidate profiles, or making unsolicited contact. All hiring decisions are managed through our internal team, and no solicitation will be considered.