Field Service Engineer I

Job TitleField Service Engineer IJob DescriptionAbout VanderlandeVanderlande is a global leader in logistics process automation, specializing in automated material handling systems for airports, warehouses, and parcel operations. Our innovative solutions help move millions of products and pieces of luggage around the world every day. With a strong focus on technology, collaboration, and continuous improvement, we are committed to delivering reliable solutions for our customers while providing meaningful career opportunities for our employees.Position summaryThe Field Service Engineer ensures the reliability and performance of automated material‑handling systems by performing preventive and corrective maintenance, diagnosing electro‑mechanical and controls issues, and supporting system optimization efforts. The role blends technical expertise in PLC/SCADA controls, mechanical systems, and industrial networks with strong customer interaction, clear documentation, and continuous improvement.Responsibilities And DutiesPrepare and execute service calls, preventive, emergency, and corrective maintenanceReport and document internal and customer service requestsAdvise and execute optimization of material handling systemsCoordinate resolution support efforts with remote support services for controls related issues (PLC, SCADA, etc.)Analyze system performance and the operator influenceMonitor material handling systems prior to and after changes have been implementedPropose improvements for the quality of material handling systemsDevelop service supporting tools and new ways of workingPerform preventive maintenance and corrective maintenance work ordersTroubleshoot system issues related electro-mechanical equipment, controls (PLC, SCADA, etc.) and field device networks (ASi Bus, Profi-Bus, etc.).Research and request spare parts as requiredAssist operations as requiredProvide maintenance training as necessaryComplete CMMS (computerized maintenance management system) service reports, parts consumption and warranty recordsExercise safe working practice at all timesParticipate in scheduled on‑call rotations, including after‑hours, weekend, or holiday support, with the ability to respond remotely or on site as required.Report to assigned customer sites when not scheduled for national travel, ensuring support coverage and responsiveness.Compliance with cyber security or access policiesProtection of credentials and system accessOther duties as assigned by managementRequirements3+ years material handing experience with troubleshooting mechanical, electrical and controls (PLC, SCADA, etc.) componentsExperience troubleshooting Variable Frequency Drives, Frequency Inverters and Motor StartersExperience with troubleshooting field device networks such as ASi Bus, Profi-Bus, Profi-Net, etc.Other RequirementsAbility to pass 10-year background checks to the extent required by TSA and airport authorities is required. Must be able to attain and sustain an Airport Security Identification Display Area (SIDA) badge and any other required security clearance related to work at an airport.Must have a valid driver’s license Preferred QualificationsExperience with Allen Bradley and Siemens PLCs and field device networksContinuous improvement/Lean Six Sigma experienceMaximo CMMS experienceKnowledge-Skills-AbilitiesEfficient computer skills with Word, Excel and PowerPointSelf-starter and proactiveStrong team playerGood verbal and written communication skillsDetail oriented and stress resistantCustomer orientedInnovative and self-assured Decision-making abilityFlexiblePosition Type/Expected Hours of WorkThis is a full-time position exempt, working hours are flexible upon request and needs of the business. Work shift hours may vary based on customer demand, travel and incident response requirements.TravelWilling to travel domestically and internationally up to 75% of the time.Supervisory ResponsibilityThis position has no supervisory responsibilities.Work Environment and Physical DemandsThe work environment/physical requirements described here are representative of those an employee may encounter while performing the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel and talk or hear.The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 50 pounds. While performing the duties of this job, the employee is sometimes exposed to material handling systems, mechanical parts and vibration. The noise level in the work environment and job sites can be loud. The Technician will encounter mechanical, electrical, and hydraulic equipment. Ear protection should be worn.Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. This is a full-time, exempt position, eligible to receive a salary and to participate in an annual performance bonus program. The salary range listed represents the maximum and minimum starting base pay for this position as of the time of posting. Final hourly rate offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate-dependent.Salary range $82,000.00 - $86,000.00We are an Equal Opportunity Employer and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, disability, protected veteran status, or any other characteristic protected by applicable law.