Freight Forwarder, Ocean Import
Freight Forwarder, Ocean ImportIn 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.
Location: USA - Erlanger, 4243 Olympic Blvd
Division: Air & Sea
SummaryA Freight Forwarder Ocean Import is responsible for managing the importation and exportation of goods by ocean, including all aspects of the logistics process such as customs clearance, carrier booking, cargo tracking, documentation, delivery or pick up of goods, and communication with customers and third party service providers. This role involves coordinating with various parties including carriers, customs brokers, and trucking companies to ensure timely and efficient delivery of goods.
Duties and ResponsibilitiesManage the importation of goods by ocean, including customs clearance and delivery to the final destination
Manage the exportation of goods by ocean, including carrier booking and managing the movement of goods through various transportation channels.
Coordinate with carriers, customs brokers, and trucking companies to ensure timely delivery of goods
Prepare, process, submit required documentation for customs clearance, including commercial invoices, packing lists, bills of lading, and other relevant paperwork
Track and monitor shipments and provide regular updates to customers on the status of their shipments
Manage relationships with customers, ensuring their satisfaction and addressing any concerns or issues that may arise
Collaborate with other internal departments, such as logistics, finance, and operations, to ensure timely and efficient service delivery
Ensure compliance with all relevant regulations and laws, including customs regulations and trade laws
All other duties as assigned
Educational background / Work experiencePrior experience in freight forwarding, logistics, or a related field is preferred
Experience in ocean import and export is highly desirable
Skills & CompetenciesMathematical SkillsAbility to perform basic mathematical calculations, such as calculating costs and rates
Other SkillsExcellent organizational and time management skills Strong communication and interpersonal skills Attention to detail and accuracy Ability to work well under pressure and in a fast-paced environment
Function / Market & Industry Knowledge / Business Acumen / ProcessesKnowledge of ocean freight logistics and customs regulations Understanding of trade laws and regulations
Language skillsFluency in English is required Knowledge of additional languages is a plus
Computer LiteracyProficiency in Microsoft Office Suite Experience with logistics software and systems is preferred
At Will EmploymentDSV Air & Sea Inc. employees are hired for an undefined period of time as "at will" employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause.
For this position, the expected base pay range is $20.25 $27.50 /Hourly. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources.