Part-Time Teller I Manhattan, KS
This job was posted by https://www.kansasworks.com : For moreinformation, please see: https://www.kansasworks.com/jobs/13555180**PRIMARY PURPOSE OF JOB**Under general supervision of a front-line supervisor, this positionprovides service to bank customers regarding daily transactions,including receipt and payment of cash, answering inquiries, processingchecks and deposits and referring customers for appropriate services.**ESSENTIAL FUNCTIONS AND PERFORMANCE AREAS** Provides account services to customers by receiving deposits andloan payments; cashing checks; issuing withdrawals; recording nightand mail deposits; selling cashier\'s checks; answering questions inperson, via drive thru, by telephone, email, or letter; and adheringto bank policies and procedures. Promotes bank products by answering inquires; informing customers ofnew services and product promotions; ascertaining customers\' needs;and directing customers to the appropriate representative. Provides effective customer service by answering customer questions;investigating and correcting errors independently or by consultingwith a supervisor. Reconciles cash drawer by comparing drawer totals to computer proofsheets; maintaining an accurate supply of cash and coin. Balancescash drawer within ten minutes with no more than five unfound errorseach month and total offages should not exceed \$100 (long or short)in a one-month period. Greets bank customers, opens safe deposit boxes and utilizes banksoftware program to assist customers. Complies with bank operations and security policies and proceduresby participating in various dual-control functions. Maintains customer confidentiality and protects bank operations byguarding customers personal and account information; being vigilantregarding potential information security threats Develops and maintains an in-depth knowledge of current bankproducts and services, as well as corresponding bank policies,procedures, and processes, by completing assigned training; stayscurrent on regulations affecting bank products and services. Maintains a professional appearance and work area; dressing inaccordance with bank dress code; keeping work area stocked withrequired supplies; organizing workspace for efficiency andappearance; reporting malfunctions of computers and other equipment. Represents bank in various community, civic, and communityreinvestment functions to further enhance the banks image anddevelop additional business. Contributes to a team effort by completing other duties as neededand/or assigned. Other duties may be assigned**KNOWLEDGE, SKILLS, AND ABILITIES** Good attention to detail and ability to minimize errors in work. Good interpersonal and communication skills focused on excellentcustomer service. Basic understanding of banks products and services. Basic computer skills and basic knowledge of office equipment, suchas 10-key skills, Microsoft Outlook. General knowledge of math and financial calculations. Ability to demonstrate positive and helpful demeanor when workingwith the public. Ability to establish and maintain effective working relationshipswith staff. Willingness to perform other duties as assigned.**ORAGANIZATIONAL CORE COMPETENCIES**rBuilding Trust:** *Interacting with others in a way that gives themconfidence in ones intentions and those of the organization.*Customer Focus:** *Ensuring that the customer perspective is a drivingforce behind business decisions and activities; crafting andimplementing service practices that meet customers and own organizationsneeds.***JOB SPECIFIC COMPETENCIES**Building Customer Loyalty:** *Effectively meeting customer needs;building productiv customer relationships; taking responsibility forcustomer satisfaction and loyalty.*Engagement Readiness:** *Demonstrating a willingness to commit to oneswork and to invest ones time, talent, and best efforts in accomplishingorganizational goals.*Managing Work (includes Time Management):** *Effectively managing onestime and resources to ensure that work is completed efficiently.*Quality Orientation:** *Accomplishing tasks by considering all areasinvolved, no matter how small; showing concern for all aspects of thejob; accurately checking processes and tasks; being watchful over aperiod of time.***EDUCATION, TRAINING AND EXPERIENCE REQUIREMENTS** High School Diploma or equivalent required.The work environment is usually a well-lighted, environmentallycontrolled indoor environment with moderate level of noise.**PHYSICAL CONTEXT AND WORK ENVIRONMENT**Seeing:** Must be able to see to read documents &