Hospitality Director

Field Day Brewing Co., the first and only brewery in North Liberty, IA, is seeking an experienced Hospitality Director to lead and elevate our taproom operations.As the Hospitality Director of Field Day Brewing Co., you will be responsible for building systems that support exceptional guest experiences, strong team performance, and consistent operational execution. This role focuses on developing scalable hospitality standards that allow Field Day to grow beyond our current location and into future markets.You will work closely with the Taproom leadership team, culinary leadership, brewery team, and executive leadership to ensure operations run efficiently while delivering a memorable and welcoming guest experience.What is Field Day Brewing Co.?Field Day Brewing Co. is the first and only brewery in North Liberty, IA, excited to reframe and disrupt the traditional view of breweries by pairing exceptional hospitality with world class beer.We have established ourselves as the premier lager brewery in Iowa while executing everything from hazy IPAs, bold barrel-aged stouts, to fruit forward sours. In addition to our craft beer program, we offer a full service restaurant with a menu prepared on site. Field Day is a place where guests can gather, relax, and enjoy great food, beverages, and hospitality.As Field Day continues to grow, our vision includes expanding our hospitality driven taproom experience into new markets such as Des Moines and Kansas City.Why Join Field Day Brewing Co.?At Field Day Brewing Co., we’re building more than a brewery. We’re creating a hospitality driven destination focused on exceptional guest experiences, strong team culture, and operational excellence.What We OfferCompetitive compensation based on experienceLeadership growth and advancement opportunitiesCollaborative and people focused cultureOngoing training and professional developmentCompensationStarting base salary of $100,000 annually and up depending on experience.Benefits & PerksShift meals during scheduled shiftsPaid Time OffPaid Parental LeaveMedical insurance options with Field Day covering 90% of employee premiumsDental insurance optionsEmployee Discount25% employee food discount for you and one guest25% off beverages for employees25% food discount at Craft Concepts restaurants across Iowa, Nebraska, Kansas, and Missouri (Sunday–Thursday)50% off Field Day merchandisePosition OverviewThe Hospitality Director is responsible for leading the guest experience strategy and taproom hospitality operations for Field Day Brewing Co. This role partners closely with leadership teams to strengthen service standards, improve operational systems, and support future company growth.This position plays a key role in building scalable hospitality processes, developing leaders, and ensuring every guest interaction reflects the Field Day brand.Core ResponsibilitiesLead day to day hospitality execution within the taproom environmentBuild and improve systems that support consistency, efficiency, and guest satisfactionPartner with taproom leadership to maintain strong service standards and accountabilitySupport hospitality focused initiatives that improve team performance and operational flowCoach and develop FOH leaders and management teamsAssist with hiring, onboarding, and leadership development effortsMonitor labor performance, guest feedback, and operational executionCollaborate with brewery, culinary, and marketing teams to align guest experience initiativesOversee execution of events, promotions, and beer release experiencesMaintain cleanliness, organization, and hospitality expectations throughout operationsCreate and improve training materials, systems, and SOPsIdentify operational opportunities related to staffing, systems, and service executionParticipate in leadership meetings and contribute operational improvement ideasEnsure compliance with alcohol service laws, safety standards, and company policiesSupport additional operational needs as business demands evolveSuccess MetricsThis Role Will Be Evaluated OnGuest experience and online feedbackService consistency and hospitality standardsLabor management and operational executionTeam engagement and leadership developmentEvent traffic and guest participationTaproom and to-go beer sales growthWhat We’re Looking ForMinimum 3 years of leadership experience within hospitality, restaurant, or brewery operationsStrong operational awareness and systems oriented mindsetProven experience developing teams and leadership accountabilityComfortable in fast paced, high volume environmentsStrong communication, organization, and problem solving abilitiesExperience creating SOPs, training systems, or scalable operational processes preferredBeer knowledge appreciated but not requiredAbility to obtain I-PACT certificationAbility to obtain ServSafe certification within 30 daysAbility to stand/walk for extended periodsAbility to lift up to 50 poundsExpectationsDemonstrate professionalism, accountability, and reliabilityMaintain schedule flexibility including evenings, weekends, and holidaysLead in alignment with Field Day Brewing Co. core valuesCommunicate effectively with team members and leadershipStay adaptable and solution focused in a dynamic hospitality environmentSupport future company growth and expansion initiativesField Day Brewing Co. is an equal employment opportunity employer#hc244644