{"schemaVersion":"jobsearcher.job.v1","id":"fd3f32fbf027baf63b701009","url":"https://jobsearcher.com/jobs/fd3f32fbf027baf63b701009","canonicalUrl":"https://jobsearcher.com/jobs/fd3f32fbf027baf63b701009","title":"Digital Account Representative","description":"Digital Account RepresentativeDate: Aug 20, 2026 Location: Amherst, New York, US Requisition ID: 23522Company: Firstsource Advantage Location: Amherst, NY Pay: $19.00 per hour Start Date: Monday September 21st Schedule: Training: Monday to Friday, 8:30AM-4:30PM Work Hours: Monday to Friday, 9:00AM-6:00PMAbout the OpportunityAre you ready to grow your career while making a real impact? Firstsource Advantage is seeking motivated and customer-focused individuals to join our team as Account Representatives (Collections). This is more than just a job it's a chance to build a stable, rewarding career in a supportive and fast-paced environment.What You'll DoEngage with customers to understand their financial situations and recommend appropriate payment solutions Handle inbound and outbound calls professionally and empathetically Work with compliance in mind by following federal and state regulations Meet performance goals related to call quality, resolutions, and collections metricsWhat We're Looking ForHigh school diploma or GED required At least 6 months of customer service or sales experience Stable work history and a professional demeanor Strong communication, problem-solving, and computer skills Ability to manage confidential information with care and discretion Reliable, self-motivated, and goal-orientedWhy Join Firstsource?Career Advancement: We promote from within and support your growth Meaningful Work: Help customers take control of their financial future Team-Oriented Culture: Be part of a collaborative and supportive team Skill Development: Learn and grow with hands-on experience in collections and customer service Benefits (Eligible After 90 Days): Medical, Dental, and Vision Insurance 401(k) Retirement Plan with matching Paid Training Monthly Incentives and Recognition Programs PTOTake the Next Step in Your Career Apply today to join Firstsource Advantage and start building a future you're proud of.","company":"Firstsource","rawCompany":"firstsource","city":"Buffalo","state":"NY","isRemote":false,"isActive":true,"createdAt":"2026-09-08T13:07:09.957Z","occupations":[{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"43-3011.00","title":"Bill and Account Collectors","slug":"bill-and-account-collectors"},{"code":"43-4141.00","title":"New Accounts Clerks","slug":"new-accounts-clerks"}],"industries":[{"code":"561440","title":"Collection Agencies","slug":"collection-agencies"},{"code":"522390","title":"Other Activities Related to Credit Intermediation","slug":"other-activities-related-to-credit-intermediation"},{"code":"561320","title":"Temporary Help Services","slug":"temporary-help-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Digital Account Representative","description":"Digital Account RepresentativeDate: Aug 20, 2026 Location: Amherst, New York, US Requisition ID: 23522Company: Firstsource Advantage Location: Amherst, NY Pay: $19.00 per hour Start Date: Monday September 21st Schedule: Training: Monday to Friday, 8:30AM-4:30PM Work Hours: Monday to Friday, 9:00AM-6:00PMAbout the OpportunityAre you ready to grow your career while making a real impact? Firstsource Advantage is seeking motivated and customer-focused individuals to join our team as Account Representatives (Collections). This is more than just a job it's a chance to build a stable, rewarding career in a supportive and fast-paced environment.What You'll DoEngage with customers to understand their financial situations and recommend appropriate payment solutions Handle inbound and outbound calls professionally and empathetically Work with compliance in mind by following federal and state regulations Meet performance goals related to call quality, resolutions, and collections metricsWhat We're Looking ForHigh school diploma or GED required At least 6 months of customer service or sales experience Stable work history and a professional demeanor Strong communication, problem-solving, and computer skills Ability to manage confidential information with care and discretion Reliable, self-motivated, and goal-orientedWhy Join Firstsource?Career Advancement: We promote from within and support your growth Meaningful Work: Help customers take control of their financial future Team-Oriented Culture: Be part of a collaborative and supportive team Skill Development: Learn and grow with hands-on experience in collections and customer service Benefits (Eligible After 90 Days): Medical, Dental, and Vision Insurance 401(k) Retirement Plan with matching Paid Training Monthly Incentives and Recognition Programs PTOTake the Next Step in Your Career Apply today to join Firstsource Advantage and start building a future you're proud of.","datePosted":"2026-09-08T13:07:09.957Z","dateModified":"2026-09-08T13:07:09.957Z","hiringOrganization":{"@type":"Organization","name":"Firstsource","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Buffalo","addressRegion":"NY","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"fd3f32fbf027baf63b701009"},"url":"https://jobsearcher.com/jobs/fd3f32fbf027baf63b701009"}}